Brandwave

How popular isIntercom in search?

In August 2026, there were an estimated 6K branded searches for Intercom worldwide which is up 10.3% over the last 11 months. Intercom holds 12.1% estimated Share of Search among conversational marketing platforms worldwide and is ranked 3rd of 5 competitors for search popularity. These are worldwide searches for English-language branded terms.

Share of Search, August 2026
  1. Tidio59.8%
  2. Landbot23.4%
  3. Intercom12.1%
  4. Conversica3.1%
  5. Qualified1.6%
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Which conversational marketing platforms compete with Intercom?

Intercom against conversational marketing platforms worldwide, by month

Share of Search by month for Tidio, Landbot, Intercom, Conversica. The figures are in the table below the chart.

View monthly share of search table
MonthTidioLandbotIntercomConversicaQualified
Oct 202557.2%32.8%5.8%3.4%0.8%
Nov 202558.3%32.9%4.8%3.4%0.66%
Dec 202561.9%28.6%5.8%2.9%0.75%
Jan 202661.3%29.4%5.6%3.1%0.61%
Feb 202656.8%32.8%6.2%3.5%0.68%
Mar 202664.1%24.1%8%3%0.81%
Apr 202662.5%25.3%8%3.1%1%
May 202657.8%26.9%11.5%2.8%0.94%
Jun 202654.3%24.9%15.6%3.9%1.3%
Jul 202656.7%26%11.9%4.1%1.3%
Aug 202659.8%23.4%12.1%3.1%1.6%
Sep 2026—————

  1. 1.Tidio

    59.8%

    Held 1st. 29.7K estimated branded searches, -2% vs prior month. Share +3 points.

  2. 2.Landbot

    23.4%

    Held 2nd. 11.6K estimated branded searches, -16.1% vs prior month. Share -2.5 points.

  3. 3.Intercom

    12.1%

    Held 3rd. 6K estimated branded searches, -5.5% vs prior month. Share +0.2 points.

  4. 4.Conversica

    3.1%

    Held 4th. 1.5K estimated branded searches, -29.5% vs prior month. Share -1 points.

  5. 5.Qualified

    1.6%

    Held 5th. 810 estimated branded searches, +12.5% vs prior month. Share +0.3 points.

Compare search popularity between Intercom and its closest rivals

Every comparison with Intercom

How has branded search demand for Intercom changed worldwide over the last 12 months?

  • Across the 11 months ending August 2026, estimated monthly branded searches for Intercom worldwide rose from 5.5K to 6K.
  • Across the 11 months ending August 2026, Intercom’s estimated Share of Search among conversational marketing platforms worldwide increased from 5.8% to 12.1%.
  • Across the 11 months ending August 2026, Intercom’s estimated Share of Search among conversational marketing platforms worldwide peaked at 15.6% in June 2026 and was lowest at 4.8% in November 2025.

How did search popularity change for conversational marketing platforms worldwide in August 2026?

  1. In August 2026, Tidio gained estimated Share of Search among conversational marketing platforms worldwide, from 56.7% to 59.8%.

  2. In August 2026, Landbot lost estimated Share of Search among conversational marketing platforms worldwide, from 26% to 23.4%.

  3. In August 2026, Conversica lost estimated Share of Search among conversational marketing platforms worldwide, from 4.1% to 3.1%.

  4. Qualified’s estimated Share of Search among conversational marketing platforms worldwide has gained ground for 3 months in a row, from 0.94% to 1.6% in August 2026.

  5. Estimated monthly branded searches for Intercom worldwide rose 10.3% over 11 measured months, from 5.5K to 6K in August 2026.

Where does Intercom compete?

Intercom is ranked in three competitor sets. Each share is worked out among that set's brands, so it differs from set to set.
Competitor setRankShare of SearchRanking
Customer support platforms7th of 71.1%Show ranking
Live chat software3rd of 511.7%Show ranking
Conversational marketing platforms3rd of 512.1%Shown above

How is Intercom measured?

Brandwave collects information about searches that people make online using Intercom’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.

6 branded search terms

  • intercom conversational marketing
  • intercom customer support
  • intercom fin
  • intercom fin ai
  • intercom website chat
  • intercom.com

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How the Brand Demand Index is measured

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