Omnichannel messaging platforms:Which brands are most popular in search?
In August 2026, Kommo was the most searched among omnichannel messaging platforms worldwide, with an estimated 189K branded searches and 63.4% estimated Share of Search within this set. Worldwide · English terms: these are worldwide searches for English-language branded terms.
Kommo63.4%
Chatwoot20.5%
Respond.io11.3%
Trengo3.5%
Re:amaze1.3%
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Share of SearchLeaderboard
Compare services and tools used to manage customer messages across multiple channels. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of Search by month for Kommo, Chatwoot, Respond.io, Trengo. The figures are in the table below the chart.
View monthly share of search table
| Month | Kommo | Chatwoot | Respond.io | Trengo | Re:amaze |
|---|---|---|---|---|---|
| Oct 2025 | 72.1% | 15.6% | 6.1% | 4.8% | 1.5% |
| Nov 2025 | 70.1% | 15.1% | 8.4% | 4.6% | 1.7% |
| Dec 2025 | 66% | 17.4% | 9.3% | 5.4% | 2% |
| Jan 2026 | 66.7% | 17.1% | 9.2% | 5.2% | 1.7% |
| Feb 2026 | 67.6% | 17.8% | 8.4% | 4.5% | 1.7% |
| Mar 2026 | 68.3% | 18% | 8.6% | 3.8% | 1.4% |
| Apr 2026 | 64.7% | 20.3% | 9.2% | 4.2% | 1.5% |
| May 2026 | 68.4% | 18.1% | 8.6% | 3.7% | 1.2% |
| Jun 2026 | 63.6% | 20% | 11.1% | 4.1% | 1.3% |
| Jul 2026 | 60.5% | 23.8% | 10.4% | 4% | 1.3% |
| Aug 2026 | 63.4% | 20.5% | 11.3% | 3.5% | 1.3% |
| Sep 2026 | — | — | — | — | — |
This month’s ranking, August 2026
| Rank | Brand | Share of Search | Estimated monthly branded searches | vs prior month | Share change |
|---|---|---|---|---|---|
| 1, held 1st | 63.4% | 189K | -0.02% | +2.9 points | |
| 2, held 2nd | 20.5% | 61K | -17.9% | -3.3 points | |
| 3, held 3rd | 11.3% | 33.8K | +3.6% | +0.9 points | |
| 4, held 4th | 3.5% | 10.3K | -17.7% | -0.5 points | |
| 5, held 5th | 1.3% | 3.9K | -1.8% | 0 points |
1.
Kommo63.4%
held 1st · 189K estimated branded searches · -0.02% vs prior month · +2.9 points
2.
Chatwoot20.5%
held 2nd · 61K estimated branded searches · -17.9% vs prior month · -3.3 points
11.3%
held 3rd · 33.8K estimated branded searches · +3.6% vs prior month · +0.9 points
4.
Trengo3.5%
held 4th · 10.3K estimated branded searches · -17.7% vs prior month · -0.5 points
5.
Re:amaze1.3%
held 5th · 3.9K estimated branded searches · -1.8% vs prior month · 0 points
Compare search popularity between leading brands
- Kommo vs Chatwoot: compare search popularity
- Kommo vs Respond.io: compare search popularity
- Kommo vs Trengo: compare search popularity
- Chatwoot vs Respond.io: compare search popularity
- Chatwoot vs Trengo: compare search popularity
- Respond.io vs Trengo: compare search popularity
- Compare any of these brands
Which brand is most popular in search among omnichannel messaging platforms worldwide?
5 brands
In August 2026, Kommo was the most searched among omnichannel messaging platforms worldwide, with an estimated 189K branded searches and 63.4% estimated Share of Search within this set. Chatwoot is in 2nd place, 42.9 percentage points behind at 20.5% Share of Search.
| Brand | Share of Search | Peak | Low | Rank |
|---|---|---|---|---|
| Kommo | 72.1% → 63.4% | 72.1%Oct 2025 | 60.5%Jul 2026 | 1st |
| Chatwoot | 15.6% → 20.5% | 23.8%Jul 2026 | 15.1%Nov 2025 | 2nd |
| Respond.io | 6.1% → 11.3% | 11.3%Aug 2026 | 6.1%Oct 2025 | 3rd |
| Trengo | 4.8% → 3.5% | 5.4%Dec 2025 | 3.5%Aug 2026 | 4th |
| Re:amaze | 1.5% → 1.3% | 2%Dec 2025 | 1.2%May 2026 | 5th |
Each finding as a sentence
- Across the 11 months ending August 2026, Kommo’s estimated Share of Search among omnichannel messaging platforms worldwide decreased from 72.1% to 63.4%.
- Across the 11 months ending August 2026, Chatwoot’s estimated Share of Search among omnichannel messaging platforms worldwide increased from 15.6% to 20.5%.
- Across the 11 months ending August 2026, Respond.io’s estimated Share of Search among omnichannel messaging platforms worldwide increased from 6.1% to 11.3%.
- Across the 11 months ending August 2026, Trengo’s estimated Share of Search among omnichannel messaging platforms worldwide decreased from 4.8% to 3.5%.
- Across the 11 months ending August 2026, Kommo’s estimated Share of Search among omnichannel messaging platforms worldwide peaked at 72.1% in October 2025 and was lowest at 60.5% in July 2026.
- Across the 11 months ending August 2026, Chatwoot’s estimated Share of Search among omnichannel messaging platforms worldwide peaked at 23.8% in July 2026 and was lowest at 15.1% in November 2025.
- Across the 11 months ending August 2026, Trengo’s estimated Share of Search among omnichannel messaging platforms worldwide peaked at 5.4% in December 2025 and was lowest at 3.5% in August 2026.
- Across the 11 months ending August 2026, Re:amaze held steady: its estimated Share of Search among omnichannel messaging platforms worldwide moved less than 0.5 percentage points.
How did search popularity change for omnichannel messaging platforms worldwide in August 2026?
5 changes
In August 2026, Kommo gained estimated Share of Search among omnichannel messaging platforms worldwide, from 60.5% to 63.4%.
In August 2026, Respond.io gained estimated Share of Search among omnichannel messaging platforms worldwide, from 10.4% to 11.3%.
In August 2026, Chatwoot lost estimated Share of Search among omnichannel messaging platforms worldwide, from 23.8% to 20.5%.
In August 2026, Trengo lost estimated Share of Search among omnichannel messaging platforms worldwide, from 4% to 3.5%.
Estimated monthly branded searches for Re:amaze worldwide fell 16.8% over 11 measured months, from 4.7K to 3.9K in August 2026.
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