Chatwoot vs Respond.io:Which is more popular by branded search?
In August 2026, Chatwoot had more branded searches than Respond.io among omnichannel messaging platforms worldwide. Chatwoot was estimated to have 61K branded searches compared to Respond.io’s 33.8K, and held a 20.5% Share of Search versus Respond.io’s 11.3%. Worldwide · English terms: these are worldwide searches for English-language branded terms.
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Which is more popular in search, Chatwoot or Respond.io?
Compare services and tools used to manage customer messages across multiple channels. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of Search by month for Chatwoot, Respond.io. The figures are in the table below the chart.
View monthly share of search table
| Month | Kommo | Chatwoot | Respond.io | Trengo | Re:amaze |
|---|---|---|---|---|---|
| Oct 2025 | 72.1% | 15.6% | 6.1% | 4.8% | 1.5% |
| Nov 2025 | 70.1% | 15.1% | 8.4% | 4.6% | 1.7% |
| Dec 2025 | 66% | 17.4% | 9.3% | 5.4% | 2% |
| Jan 2026 | 66.7% | 17.1% | 9.2% | 5.2% | 1.7% |
| Feb 2026 | 67.6% | 17.8% | 8.4% | 4.5% | 1.7% |
| Mar 2026 | 68.3% | 18% | 8.6% | 3.8% | 1.4% |
| Apr 2026 | 64.7% | 20.3% | 9.2% | 4.2% | 1.5% |
| May 2026 | 68.4% | 18.1% | 8.6% | 3.7% | 1.2% |
| Jun 2026 | 63.6% | 20% | 11.1% | 4.1% | 1.3% |
| Jul 2026 | 60.5% | 23.8% | 10.4% | 4% | 1.3% |
| Aug 2026 | 63.4% | 20.5% | 11.3% | 3.5% | 1.3% |
| Sep 2026 | — | — | — | — | — |
How has the Chatwoot and Respond.io comparison changed over the last 12 months?
3 findings
- Chatwoot was ahead of Respond.io in every measured month of the 11 months ending August 2026.
- Across the 11 months ending August 2026, Chatwoot’s estimated Share of Search among omnichannel messaging platforms worldwide moved from 15.6% to 20.5%, and its estimated monthly branded searches moved from 49.9K to 61K.
- Across the 11 months ending August 2026, Respond.io’s estimated Share of Search among omnichannel messaging platforms worldwide moved from 6.1% to 11.3%, and its estimated monthly branded searches moved from 19.3K to 33.8K.
How did search popularity change for omnichannel messaging platforms worldwide in August 2026?
2 changes
In August 2026, Respond.io gained estimated Share of Search among omnichannel messaging platforms worldwide, from 10.4% to 11.3%.
In August 2026, Chatwoot lost estimated Share of Search among omnichannel messaging platforms worldwide, from 23.8% to 20.5%.
How each brand is measured
Brandwave collects information about searches that people make online using Chatwoot’s and Respond.io’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Chatwoot
3 branded search terms
- chatwoot
- chatwoot app
- chatwoot com
Respond.io
3 branded search terms
- respond.io
- respond.io app
- respondio
Put your own brand in this comparison
Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.