Intercom vs Voiceflow:Which is searched more?
In September 2026, Voiceflow had more branded searches than Intercom among chatbot builders worldwide. Voiceflow had about 18,400 branded searches, while Intercom had 4,400. Voiceflow made up 2.2% of all chatbot builder searches we track, and Intercom accounted for 0.53%. These are worldwide searches for English-language branded terms.
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Is Intercom or Voiceflow more popular in search?
Compare the chatbot builders people choose between. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of searches by month for Voiceflow, Intercom. The figures are in the table below the chart.
View monthly share of searches table
| Month | Manychat | Botpress | Chatbase | Tidio | Voiceflow | Chatfuel | Landbot | Intercom | LiveChat | Drift |
|---|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 71.5% | 7.9% | 4.3% | 5.2% | 4.3% | 2.4% | 3.2% | 0.38% | 0.7% | 0.09% |
| Nov 2025 | 72.8% | 6.6% | 4.3% | 5.3% | 4.4% | 2.5% | 3.2% | 0.26% | 0.58% | 0.06% |
| Dec 2025 | 76.4% | 5.6% | 4.6% | 4.6% | 3.7% | 2.1% | 2.3% | 0.27% | 0.33% | 0.07% |
| Jan 2026 | 77.6% | 5.7% | 3.8% | 4.6% | 3.1% | 2.1% | 2.4% | 0.27% | 0.34% | 0.06% |
| Feb 2026 | 74.4% | 6.7% | 4.4% | 4.4% | 3.7% | 2.1% | 2.8% | 0.32% | 1.1% | 0.06% |
| Mar 2026 | 76.6% | 5.6% | 4.6% | 4.6% | 3.1% | 2.1% | 2% | 0.41% | 0.92% | 0.08% |
| Apr 2026 | 76.7% | 5.6% | 5.6% | 4.6% | 3.1% | 1.7% | 2% | 0.41% | 0.27% | 0.04% |
| May 2026 | 79% | 5.8% | 3.9% | 3.9% | 2.6% | 1.8% | 2% | 0.63% | 0.34% | 0.05% |
| Jun 2026 | 78.2% | 5.8% | 3.8% | 3.8% | 3.2% | 1.7% | 1.9% | 0.94% | 0.51% | 0.05% |
| Jul 2026 | 79.9% | 6% | 3.9% | 3.2% | 2.7% | 1.8% | 1.6% | 0.52% | 0.28% | 0.07% |
| Aug 2026 | 80.1% | 6% | 3.9% | 3.2% | 2.7% | 1.8% | 1.4% | 0.52% | 0.34% | 0.05% |
| Sep 2026 | 82% | 5% | 3.3% | 3.3% | 2.2% | 1.8% | 1.7% | 0.53% | 0.12% | 0.05% |
How has the Intercom and Voiceflow comparison changed over the last 12 months?
3 findings
- Voiceflow was ahead of Intercom in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Intercom’s share of searches among chatbot builders worldwide moved from 0.38% to 0.53%, and its estimated monthly branded searches moved from 3.6K to 4.4K.
- Across the 12 months ending September 2026, Voiceflow’s share of searches among chatbot builders worldwide moved from 4.3% to 2.2%, and its estimated monthly branded searches moved from 40.8K to 18.4K.
How did search popularity change for chatbot builders worldwide in September 2026?
2 changes
Voiceflow’s share of searches among chatbot builders worldwide has lost ground for 3 months in a row, from 3.2% to 2.2% in September 2026.
Estimated monthly branded searches for Intercom worldwide rose 22.2% over 12 measured months, from 3.6K to 4.4K in September 2026.
How are branded searches counted?
4 search terms
Brandwave collects information about searches that people make online using Intercom’s and Voiceflow’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among chatbot builders
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