Intercom vs Vonage:Which is searched more?
In September 2026, Vonage had more branded searches than Intercom among business messaging platforms worldwide. Vonage had about 75,900 branded searches, while Intercom had 10. Vonage made up 0.6% of all business messaging platform searches we track, and Intercom accounted for <0.01%. These are worldwide searches for English-language branded terms.
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Is Intercom or Vonage more popular in search?
Compare the platforms businesses send messages with. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of searches by month for Vonage, Intercom. The figures are in the table below the chart.
View monthly share of searches table
| Month | Microsoft Teams | Slack | Google Chat | Twilio | Zendesk | Vonage | Infobip | Sinch | Textmagic | MessageBird | Intercom |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 31.9% | 31.9% | 26.1% | 5.3% | 2.9% | 0.72% | 0.47% | 0.32% | 0.21% | 0.17% | 0% |
| Nov 2025 | 36.4% | 29.8% | 24.4% | 4.9% | 2.7% | 0.67% | 0.44% | 0.36% | 0.22% | 0.2% | <0.01% |
| Dec 2025 | 28% | 34.2% | 28% | 4.6% | 3.1% | 0.77% | 0.41% | 0.42% | 0.26% | 0.23% | <0.01% |
| Jan 2026 | 31.6% | 31.6% | 25.9% | 5.2% | 3.5% | 0.87% | 0.47% | 0.38% | 0.21% | 0.21% | <0.01% |
| Feb 2026 | 31.9% | 31.9% | 26.1% | 5.2% | 2.9% | 0.71% | 0.47% | 0.39% | 0.22% | 0.21% | <0.01% |
| Mar 2026 | 32% | 32% | 26.2% | 5.3% | 2.9% | 0.72% | 0.39% | 0.32% | 0.18% | 0.17% | <0.01% |
| Apr 2026 | 30% | 30% | 30% | 6% | 2.2% | 0.67% | 0.44% | 0.36% | 0.2% | 0.16% | <0.01% |
| May 2026 | 25.8% | 31.6% | 31.6% | 6.3% | 2.8% | 0.71% | 0.47% | 0.38% | 0.17% | 0.17% | <0.01% |
| Jun 2026 | 27.4% | 33.5% | 27.4% | 6.7% | 3% | 0.75% | 0.49% | 0.41% | 0.19% | 0.15% | <0.01% |
| Jul 2026 | 27.5% | 33.7% | 27.5% | 6.8% | 2.5% | 0.75% | 0.5% | 0.41% | 0.19% | 0.15% | 0% |
| Aug 2026 | 27.5% | 33.7% | 27.5% | 6.8% | 2.5% | 0.76% | 0.5% | 0.41% | 0.19% | 0.12% | <0.01% |
| Sep 2026 | 32.5% | 32.5% | 26.6% | 4.4% | 2.4% | 0.6% | 0.48% | 0.39% | 0.15% | 0.08% | <0.01% |
How has the Intercom and Vonage comparison changed over the last 12 months?
3 findings
- Vonage was ahead of Intercom in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Intercom’s share of searches among business messaging platforms worldwide moved from 0% to <0.01%, and its estimated monthly branded searches moved from 0 to 10.
- Across the 12 months ending September 2026, Vonage’s share of searches among business messaging platforms worldwide moved from 0.72% to 0.6%, and its estimated monthly branded searches moved from 91.8K to 75.9K.
How did search popularity change for business messaging platforms worldwide in September 2026?
1 change
Estimated monthly branded searches for Vonage worldwide fell 17.3% over 12 measured months, from 91.8K to 75.9K in September 2026.
How are branded searches counted?
3 search terms
Brandwave collects information about searches that people make online using Intercom’s and Vonage’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
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