Brandwave

How popular isBirdeye?

In September 2026, people searched for Birdeye by name about 74,000 times worldwide, a 22.3% increase from the previous year. These searches made up 2.6% of all global review collection platform searches, placing Birdeye second out of eight platforms. When we asked both ChatGPT and Google AI Overviews about review collection platforms, Birdeye appeared in three of the five answers and was the most recommended of the eight.

Search and AI answers in September 2026

Birdeye is the second most searched of 8 competitors and the most recommended in AI answers.

  1. TrustpilotShare of searches 95.9%Mentioned in 3 of 5 AI answersPlace in AI recommendations 3rd
  2. BirdeyeShare of searches 2.6%Mentioned in 3 of 5 AI answersPlace in AI recommendations 1st
  3. YotpoShare of searches 0.63%Mentioned in 1 of 5 AI answersPlace in AI recommendations 7th
  4. Judge.meShare of searches 0.42%Mentioned in 2 of 5 AI answersPlace in AI recommendations 5th
  5. OkendoShare of searches 0.23%Mentioned in 1 of 5 AI answersPlace in AI recommendations 8th

+3 more

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Top review collection platforms in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Birdeye was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. Birdeye is the most recommended of the eight.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Birdeye1st
  2. Podium2nd
  3. Trustpilot3rd
  4. NiceJob3rd
  5. Judge.me5th
  6. Reviews.io5th
  7. Yotpo7th
  8. Okendo8th

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Trustpilot3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Birdeye3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Judge.me2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Reviews.io2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • NiceJob2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Podium2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Yotpo1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Okendo1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about review collection platforms

5 answers

Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.

Which review collection platforms compete with Birdeye?

Birdeye against review collection platforms worldwide, by month

Share of searches by month for Trustpilot, Birdeye. The figures are in the table below the chart.

View monthly share of searches table
MonthTrustpilotBirdeyeYotpoJudge.meOkendoReviews.ioNiceJobPodium
Oct 202596%2.1%0.95%0.42%0.23%0.19%0.1%<0.01%
Nov 202597%1.8%0.64%0.29%0.16%0.13%0.07%<0.01%
Dec 202596.6%1.7%0.78%0.43%0.19%0.13%0.1%<0.01%
Jan 202696.9%1.7%0.64%0.35%0.19%0.13%0.08%<0.01%
Feb 202696.2%2.1%0.78%0.42%0.19%0.15%0.1%<0.01%
Mar 202693.7%4.6%0.76%0.41%0.23%0.15%0.1%<0.01%
Apr 202696.6%1.7%0.78%0.43%0.23%0.13%0.13%<0.01%
May 202696.2%2.1%0.78%0.42%0.23%0.13%0.1%<0.01%
Jun 202696.6%1.7%0.78%0.43%0.23%0.16%0.1%<0.01%
Jul 202696.6%1.7%0.78%0.43%0.23%0.16%0.1%<0.01%
Aug 202696.7%1.7%0.64%0.43%0.29%0.13%0.08%<0.01%
Sep 202695.9%2.6%0.63%0.42%0.23%0.13%0.08%<0.01%

  1. 1.Trustpilot

    95.9%

    Held 1st. 2.7M estimated branded searches, 0% vs prior month. Share -0.8 points.

  2. 2.Birdeye

    2.6%

    Held 2nd. 74K estimated branded searches, +49.5% vs prior month. Share +0.8 points.

  3. 3.Yotpo

    0.63%

    Held 3rd. 18.1K estimated branded searches, 0% vs prior month. Share 0 points.

  4. 4.Judge.me

    0.42%

    Held 4th. 12.1K estimated branded searches, 0% vs prior month. Share 0 points.

  5. 5.Okendo

    0.23%

    Held 5th. 6.6K estimated branded searches, -18.5% vs prior month. Share -0.1 points.

  6. 6.Reviews.io

    0.13%

    Held 6th. 3.6K estimated branded searches, 0% vs prior month. Share 0 points.

  7. 7.NiceJob

    0.08%

    Held 7th. 2.4K estimated branded searches, 0% vs prior month. Share 0 points.

  8. 8.Podium

    <0.01%

    Held 8th. 40 estimated branded searches, +33.3% vs prior month. Share 0 points.

Compare popularity between Birdeye and its closest rivals

Every comparison with Birdeye

28 comparisons

How has branded search demand for Birdeye changed worldwide over the last 12 months?

2 findings
  • Across the 12 months ending September 2026, estimated monthly branded searches for Birdeye worldwide rose from 60.5K to 74K.
  • Across the 12 months ending September 2026, Birdeye’s share of searches among review collection platforms worldwide peaked at 4.6% in March 2026 and was lowest at 1.7% in July 2026.

How did search popularity change for review collection platforms worldwide in September 2026?

6 changes

  1. In September 2026, Birdeye gained share of searches among review collection platforms worldwide, from 1.7% to 2.6%.

  2. In September 2026, Trustpilot lost share of searches among review collection platforms worldwide, from 96.7% to 95.9%.

  3. Estimated monthly branded searches for Podium worldwide fell 42.9% over 12 measured months, from 70 to 40 in September 2026.

  4. Estimated monthly branded searches for Reviews.io worldwide fell 33.3% over 12 measured months, from 5.4K to 3.6K in September 2026.

  5. Estimated monthly branded searches for Yotpo worldwide fell 33.2% over 12 measured months, from 27.1K to 18.1K in September 2026.

  6. Estimated monthly branded searches for NiceJob worldwide fell 17.2% over 12 measured months, from 2.9K to 2.4K in September 2026.

How are Birdeye’s branded searches counted?

1 search term

Brandwave collects information about searches that people make online using Birdeye’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.

  • birdeye

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How the Brand Demand Index is measured

Where does Birdeye compete?

Birdeye is ranked in six competitor sets. Each share is worked out among that set's brands, so it differs from set to set.
Competitor setRankShare of searchesRanking
Customer review platforms3rd of 92.2%Show ranking
Review collection platforms2nd of 82.6%Shown above
Experience management platforms3rd of 69.1%Show ranking
Brand advocacy platforms2nd of 1112.3%Show ranking
Online review management platforms1st of 1159.2%Show ranking
Reputation management platforms1st of 668%Show ranking
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