Brandwave

Birdeye vs Reviews.io:Which is more popular?

In September 2026, Birdeye had more branded searches than Reviews.io among review collection platforms worldwide. Birdeye had about 74,000 branded searches, while Reviews.io had 3,600. Birdeye made up 2.6% of all review collection platform searches we track, and Reviews.io accounted for 0.13%. When we asked ChatGPT and Google AI Overviews about review collection platforms, Birdeye appeared in three of the five answers and Reviews.io in two. Birdeye was mentioned before Reviews.io in three out of five answers.

Among review collection platforms worldwide in September 2026

Who do people search for more?

Birdeye, about 21 searches for every 1 for Reviews.io

Birdeye 74K searchesReviews.io 3.6K searches

Who does AI mention more?

Birdeye, mentioned in 3 of 5 answers, Reviews.io in 2

Birdeye in 3 of 5Reviews.io in 2 of 5

Who does AI recommend more?

Birdeye, named ahead of Reviews.io in 3 of 5 answers

Birdeye first in 3Reviews.io first in 2

Follow Birdeye vs Reviews.io and get free monthly updates on what changed

By continuing you'll get index updates and occasional product news from Brandwave. Unsubscribe any time. Privacy

Track your brand against a rival →

Top review collection platforms in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Birdeye was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. Reviews.io was mentioned in two out of five: in one of the three ChatGPT answers and in one of the two Google AI Overviews. Birdeye was listed before Reviews.io in three out of five answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Birdeye1st
  2. Podium2nd
  3. Trustpilot3rd
  4. NiceJob3rd
  5. Judge.me5th
  6. Reviews.io5th
  7. Yotpo7th
  8. Okendo8th

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Trustpilot3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Birdeye3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Judge.me2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Reviews.io2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • NiceJob2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Podium2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Yotpo1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Okendo1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about review collection platforms

5 answers

Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.

Is Birdeye or Reviews.io more popular in search?

This chart shows how often people search Google for Birdeye and Reviews.io by name. Each line represents a brand's share of searches for all eight review collection platforms we track, month by month, from English-language searches worldwide.

Birdeye and Reviews.io among review collection platforms worldwide, by month

Share of searches by month for Birdeye, Reviews.io. The figures are in the table below the chart.

View monthly share of searches table
MonthTrustpilotBirdeyeYotpoJudge.meOkendoReviews.ioNiceJobPodium
Oct 202596%2.1%0.95%0.42%0.23%0.19%0.1%<0.01%
Nov 202597%1.8%0.64%0.29%0.16%0.13%0.07%<0.01%
Dec 202596.6%1.7%0.78%0.43%0.19%0.13%0.1%<0.01%
Jan 202696.9%1.7%0.64%0.35%0.19%0.13%0.08%<0.01%
Feb 202696.2%2.1%0.78%0.42%0.19%0.15%0.1%<0.01%
Mar 202693.7%4.6%0.76%0.41%0.23%0.15%0.1%<0.01%
Apr 202696.6%1.7%0.78%0.43%0.23%0.13%0.13%<0.01%
May 202696.2%2.1%0.78%0.42%0.23%0.13%0.1%<0.01%
Jun 202696.6%1.7%0.78%0.43%0.23%0.16%0.1%<0.01%
Jul 202696.6%1.7%0.78%0.43%0.23%0.16%0.1%<0.01%
Aug 202696.7%1.7%0.64%0.43%0.29%0.13%0.08%<0.01%
Sep 202695.9%2.6%0.63%0.42%0.23%0.13%0.08%<0.01%

How has the Birdeye and Reviews.io comparison changed over the last 12 months?

3 findings

How did search popularity change for review collection platforms worldwide in September 2026?

2 changes

  1. In September 2026, Birdeye gained share of searches among review collection platforms worldwide, from 1.7% to 2.6%.

  2. Estimated monthly branded searches for Reviews.io worldwide fell 33.3% over 12 measured months, from 5.4K to 3.6K in September 2026.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using Birdeye’s and Reviews.io’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Birdeye

1 branded search term

  • birdeye

Reviews.io

1 branded search term

  • reviewsio

How the Brand Demand Index is measured

Other head-to-heads among review collection platforms

Creator with pink hair and a pink jacket

Put your own brand in this comparison

Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.

Start free