Birdeye vs Grade.us:Which is more popular?
In September 2026, Birdeye had more branded searches than Grade.us among online review management platforms worldwide. Birdeye had about 74,000 branded searches, while Grade.us had 480. Birdeye made up 59.2% of all online review management platform searches we track, and Grade.us accounted for 0.38%. When we asked ChatGPT and Google AI Overviews about online review management platforms, Birdeye appeared in all five answers and Grade.us in two. Birdeye was mentioned before Grade.us in every answer.
Who do people search for more?
Birdeye, about 154 searches for every 1 for Grade.us
Who does AI mention more?
Birdeye, mentioned in every answer we collected
Who does AI recommend more?
Birdeye, named ahead of Grade.us in every answer
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Top online review management platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Birdeye appeared in all five answers. Grade.us was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. Birdeye was listed before Grade.us in every answer.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Birdeye1st
Podium2nd
Reputation3rd
NiceJob4th
BrightLocal5th
GatherUp6th
Grade.us7th
Broadly8th
Yotpo–
ReviewTrackers–- +1 more
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Birdeye5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Podium5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
BrightLocal4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
NiceJob3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Reputation3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
GatherUp2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Grade.us2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Broadly1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Yotpo0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
ReviewTrackers0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about online review management platforms
5 answers
Asked ChatGPT
“Which online review management platform should I use?”
Asked ChatGPT
“What are the best online review management platforms?”
Asked ChatGPT
“What's the best online review management platform for local businesses?”
Searched Google, AI Overview
“reputation management software”
Searched Google, AI Overview
“online reputation software”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.
Is Birdeye or Grade.us more popular in search?
This chart shows how often people search Google for Birdeye and Grade.us by name. Each line represents a brand's share of searches for all 11 online review management platforms we track, month by month, from English-language searches worldwide.
Share of searches by month for Birdeye, Grade.us. The figures are in the table below the chart.
View monthly share of searches table
| Month | Birdeye | BrightLocal | Yotpo | GatherUp | NiceJob | ReviewTrackers | Reputation | Trustpilot | Grade.us | Broadly | Podium |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 48.1% | 21.5% | 21.5% | 2.3% | 2.3% | 2.3% | 0.79% | 0.47% | 0.57% | 0.06% | 0.06% |
| Nov 2025 | 50.7% | 22.7% | 18.6% | 2% | 2% | 2% | 0.84% | 0.49% | 0.49% | 0.08% | 0.03% |
| Dec 2025 | 45.6% | 24.9% | 20.4% | 2.2% | 2.7% | 2.2% | 0.81% | 0.54% | 0.54% | 0.06% | 0.02% |
| Jan 2026 | 50.2% | 22.5% | 18.4% | 2.4% | 2.4% | 2% | 0.83% | 0.49% | 0.6% | 0.06% | 0.03% |
| Feb 2026 | 50.1% | 22.4% | 18.4% | 2.4% | 2.4% | 2% | 1.1% | 0.6% | 0.49% | 0.06% | 0.06% |
| Mar 2026 | 66.6% | 16.3% | 11% | 2.2% | 1.4% | 1.2% | 0.64% | 0.36% | 0.29% | 0.02% | 0.02% |
| Apr 2026 | 45% | 24.7% | 20.2% | 2.2% | 3.3% | 2.2% | 1.2% | 0.54% | 0.66% | 0.06% | 0.03% |
| May 2026 | 50.5% | 22.6% | 18.5% | 2.4% | 2.4% | 1.6% | 0.83% | 0.6% | 0.49% | 0.06% | 0.03% |
| Jun 2026 | 47.4% | 21.3% | 21.3% | 3.4% | 2.8% | 1.8% | 0.96% | 0.56% | 0.46% | 0.07% | 0.02% |
| Jul 2026 | 47.4% | 21.2% | 21.2% | 3.4% | 2.8% | 1.8% | 0.96% | 0.69% | 0.37% | 0.07% | 0.03% |
| Aug 2026 | 49.5% | 22.2% | 18.1% | 3.6% | 2.4% | 1.9% | 1% | 0.72% | 0.39% | 0.07% | 0.03% |
| Sep 2026 | 59.2% | 17.8% | 14.5% | 3.5% | 1.9% | 1.5% | 0.7% | 0.47% | 0.38% | 0.06% | 0.03% |
How has the Birdeye and Grade.us comparison changed over the last 12 months?
3 findings
- Birdeye was ahead of Grade.us in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Birdeye’s share of searches among online review management platforms worldwide moved from 48.1% to 59.2%, and its estimated monthly branded searches moved from 60.5K to 74K.
- Across the 12 months ending September 2026, Grade.us’ share of searches among online review management platforms worldwide moved from 0.57% to 0.38%, and its estimated monthly branded searches moved from 720 to 480.
How did search popularity change for online review management platforms worldwide in September 2026?
2 changes

In September 2026, Birdeye gained share of searches among online review management platforms worldwide, from 49.5% to 59.2%.

Estimated monthly branded searches for Grade.us worldwide fell 33.3% over 12 measured months, from 720 to 480 in September 2026.
How are branded searches counted?
3 search terms
Brandwave collects information about searches that people make online using Birdeye’s and Grade.us’ names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among online review management platforms

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