Brandwave

How popular isManageEngine ServiceDesk Plus in search?

In August 2026, there were an estimated 13.2K branded searches for ManageEngine ServiceDesk Plus worldwide which is down 10.2% over the last 11 months. ManageEngine ServiceDesk Plus holds 11.6% estimated Share of Search among IT service management platforms worldwide and is ranked 4th of 5 competitors for search popularity. Worldwide · English terms: these are worldwide searches for English-language branded terms.

Share of Search, August 2026
  1. Freshservice29.4%
  2. Jira Service Management29.2%
  3. TOPdesk24%
  4. ManageEngine ServiceDesk Plus11.6%
  5. SysAid5.8%

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Which IT service management platforms compete with ManageEngine ServiceDesk Plus?

ManageEngine ServiceDesk Plus against IT service management platforms worldwide, by month

Share of Search by month for Freshservice, Jira Service Management, TOPdesk, ManageEngine ServiceDesk Plus, SysAid. The figures are in the table below the chart.

View monthly share of search table
MonthFreshserviceJira Service ManagementTOPdeskManageEngine ServiceDesk PlusSysAid
Oct 202529.2%29.5%23.6%10.5%7.1%
Nov 202525.3%31.1%25%11.1%7.5%
Dec 202528.8%29.4%23.4%11.4%7%
Jan 202629.6%29.9%24%10.6%5.9%
Feb 202625.9%31.9%25.7%10.2%6.3%
Mar 202629.3%29.6%23.7%11.6%5.8%
Apr 202631.3%30.4%20.8%12.4%5.1%
May 202631.2%30.4%20.7%12.6%5.1%
Jun 202630.5%29.8%24.8%9.9%5%
Jul 202628%32.5%22.9%11.1%5.6%
Aug 202629.4%29.2%24%11.6%5.8%
Sep 2026—————
  1. moved from 2nd to 1st · 33.5K estimated branded searches · -0.27% vs prior month · +1.3 points

  2. moved from 1st to 2nd · 33.3K estimated branded searches · -14.3% vs prior month · -3.2 points

  3. 3.TOPdesk

    24%

    held 3rd · 27.3K estimated branded searches · -0.18% vs prior month · +1.1 points

  4. held 4th · 13.2K estimated branded searches · 0% vs prior month · +0.6 points

  5. 5.SysAid

    5.8%

    held 5th · 6.6K estimated branded searches · -0.15% vs prior month · +0.3 points

Compare search popularity between ManageEngine ServiceDesk Plus and its closest rivals

How has branded search demand for ManageEngine ServiceDesk Plus changed worldwide over the last 12 months?

  • Across the 11 months ending August 2026, estimated monthly branded searches for ManageEngine ServiceDesk Plus worldwide fell from 14.8K to 13.2K.
  • Across the 11 months ending August 2026, ManageEngine ServiceDesk Plus’ estimated Share of Search among IT service management platforms worldwide increased from 10.5% to 11.6%.
  • Across the 11 months ending August 2026, ManageEngine ServiceDesk Plus’ estimated Share of Search among IT service management platforms worldwide peaked at 12.6% in May 2026 and was lowest at 9.9% in June 2026.

How did search popularity change for IT service management platforms worldwide in August 2026?

  1. In August 2026, Freshservice overtook Jira Service Management to take the highest estimated Share of Search among IT service management platforms worldwide, at 29.4%.

  2. In August 2026, TOPdesk gained estimated Share of Search among IT service management platforms worldwide, from 22.9% to 24%.

  3. In August 2026, ManageEngine ServiceDesk Plus gained estimated Share of Search among IT service management platforms worldwide, from 11.1% to 11.6%.

  4. In August 2026, Jira Service Management lost estimated Share of Search among IT service management platforms worldwide, from 32.5% to 29.2%.

  5. Estimated monthly branded searches for SysAid worldwide fell 33.6% over 11 measured months, from 10K to 6.6K in August 2026.

How is ManageEngine ServiceDesk Plus measured?

Brandwave collects information about searches that people make online using ManageEngine ServiceDesk Plus’ name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.

5 branded search terms

  • manageengine servicedesk plus
  • manageengine servicedesk plus app
  • manageengine servicedesk plus software
  • manageengineservicedeskplus
  • servicedesk plus

How the Brand Demand Index is measured

Who owns ManageEngine ServiceDesk Plus?

ManageEngine ServiceDesk Plus is owned by Zoho. Brandwave also tracks Zoho CRM, Zoho Books, Zoho Mail and Zoho Show, owned by the same company, worldwide.

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