Opsgenie vs Rootly:Which is more popular?
In September 2026, Opsgenie had more branded searches than Rootly among on-call management platforms worldwide. Opsgenie had about 14,800 branded searches, while Rootly had 6,720. Opsgenie made up 16.8% of all on-call management platform searches we track, and Rootly accounted for 7.6%. When we asked ChatGPT and Google AI Overviews about on-call management platforms, Rootly appeared in four of the five answers and Opsgenie in one. Rootly was mentioned before Opsgenie in every answer.
Who do people search for more?
Opsgenie, about 2 searches for every 1 for Rootly
Who does AI mention more?
Rootly, mentioned in 4 of 5 answers, Opsgenie in 1
Who does AI recommend more?
Rootly, named ahead of Opsgenie in every answer
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Top on-call management platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Rootly was mentioned in four out of five: in all three ChatGPT answers and in one of the two Google AI Overviews. Opsgenie was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. Rootly was listed before Opsgenie in every answer.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
PagerDuty1st
incident.io2nd- Rootly3rd
- Jira Service Management4th
FireHydrant5th
Grafana IRM6th
Better Stack7th- Opsgenie8th
xMatters–
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- PagerDuty5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- incident.io4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Rootly4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Grafana IRM3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- FireHydrant3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Jira Service Management2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Better Stack2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Opsgenie1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- xMatters0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about on-call management platforms
5 answers
Asked ChatGPT
“Which on-call management platform should I use?”
Asked ChatGPT
“What are the best on-call management platforms?”
Asked ChatGPT
“What's the best on-call management platform for incident response?”
Searched Google, AI Overview
“incident management tool”
Searched Google, AI Overview
“on call scheduling”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.
Is Opsgenie or Rootly more popular in search?
This chart shows how often people search Google for Opsgenie and Rootly by name. Each line represents a brand's share of searches for all nine on-call management platforms we track, month by month, from English-language searches worldwide.
Share of searches by month for Opsgenie, Rootly. The figures are in the table below the chart.
View monthly share of searches table
| Month | Jira Service Management | Better Stack | Opsgenie | incident.io | Rootly | xMatters | Grafana IRM | FireHydrant | PagerDuty |
|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 33.9% | 8.2% | 27.5% | 12.3% | 6.8% | 6.7% | 4.3% | 0.17% | 0.01% |
| Nov 2025 | 38.6% | 9.4% | 25.8% | 7.7% | 6.4% | 7.7% | 4.3% | 0.16% | 0.01% |
| Dec 2025 | 34.9% | 10.2% | 28.1% | 8.3% | 7% | 6.8% | 4.3% | 0.33% | 0.01% |
| Jan 2026 | 37.3% | 11.1% | 24.8% | 7.4% | 7.6% | 7.4% | 4.1% | 0.36% | 0.01% |
| Feb 2026 | 37.7% | 11.2% | 25.2% | 7.5% | 7.8% | 6.1% | 4.2% | 0.29% | 0.01% |
| Mar 2026 | 34.9% | 12.7% | 23.2% | 8.5% | 8.8% | 6.9% | 4.7% | 0.33% | 0.02% |
| Apr 2026 | 37.2% | 13.5% | 20.2% | 9.1% | 7.6% | 7.4% | 4.7% | 0.29% | 0.01% |
| May 2026 | 37.4% | 16.6% | 20.3% | 7.4% | 7.6% | 6.1% | 4.5% | 0.1% | 0.01% |
| Jun 2026 | 38.3% | 13.9% | 20.8% | 9.3% | 7.7% | 6.2% | 3.7% | 0.1% | 0.01% |
| Jul 2026 | 38.4% | 13.9% | 20.8% | 9.3% | 7.7% | 6.2% | 3.7% | 0.1% | 0.01% |
| Aug 2026 | 35.2% | 18.7% | 18.7% | 8.3% | 8.5% | 6.8% | 3.7% | 0.11% | 0.01% |
| Sep 2026 | 38.6% | 16.8% | 16.8% | 9.2% | 7.6% | 7.5% | 3.3% | 0.08% | 0.01% |
How has the Opsgenie and Rootly comparison changed over the last 12 months?
3 findings
- Opsgenie was ahead of Rootly in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Opsgenie’s share of searches among on-call management platforms worldwide moved from 27.5% to 16.8%, and its estimated monthly branded searches moved from 27.1K to 14.8K.
- Across the 12 months ending September 2026, Rootly’s share of searches among on-call management platforms worldwide moved from 6.8% to 7.6%, and its estimated monthly branded searches held steady at 6.7K.
How did search popularity change for on-call management platforms worldwide in September 2026?
3 changes
In September 2026, incident.io overtook Rootly to rank 4th among on-call management platforms worldwide, with 9.2% of the searches.
In September 2026, Opsgenie lost share of searches among on-call management platforms worldwide, from 18.7% to 16.8%.
In September 2026, Rootly lost share of searches among on-call management platforms worldwide, from 8.5% to 7.6%.
How are branded searches counted?
4 search terms
Brandwave collects information about searches that people make online using Opsgenie’s and Rootly’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among on-call management platforms
- Jira Service Management vs Better Stack: compare popularity
- Jira Service Management vs Opsgenie: compare popularity
- Jira Service Management vs incident.io: compare popularity
- Jira Service Management vs Rootly: compare popularity
- Better Stack vs Opsgenie: compare popularity
- Better Stack vs incident.io: compare popularity
Put your own brand in this comparison
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