Brandwave

How popular isCloudTalk?

In September 2026, people searched for CloudTalk by name about 27,800 times worldwide, a 22.2% increase from the previous year. These searches made up 3.9% of all global business phone system searches, placing CloudTalk eighth out of nine systems. When we asked both ChatGPT and Google AI Overviews about business phone systems, CloudTalk appeared in two of the five answers and was the seventh most recommended of the nine.

Search and AI answers in September 2026

CloudTalk is the eighth most searched of 9 competitors and the seventh most recommended in AI answers.

  1. RingCentralShare of searches 25.6%Mentioned in 4 of 5 AI answersPlace in AI recommendations 1st
  2. 3CXShare of searches 15.6%Mentioned in 0 of 5 AI answersPlace in AI recommendations –
  3. DialpadShare of searches 13.3%Mentioned in 2 of 5 AI answersPlace in AI recommendations 6th
  4. OomaShare of searches 12.9%Mentioned in 3 of 5 AI answersPlace in AI recommendations 5th
  5. CloudTalkShare of searches 3.9%Mentioned in 2 of 5 AI answersPlace in AI recommendations 7th

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Top business phone systems in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, CloudTalk was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. CloudTalk is the seventh most recommended of the nine.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. RingCentral1st
  2. Zoom Phone2nd
  3. Nextiva3rd
  4. Aircall4th
  5. Ooma5th
  6. Dialpad6th
  7. CloudTalk7th
  8. Quo8th
  9. 3CX–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • RingCentral4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Nextiva4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Zoom Phone4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Ooma3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Dialpad2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Aircall2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Quo2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • CloudTalk2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • 3CX0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about business phone systems

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.

Which business phone systems compete with CloudTalk?

CloudTalk against business phone systems worldwide, by month

Share of searches by month for RingCentral, 3CX, Dialpad, Ooma, Aircall, Nextiva, Quo, CloudTalk, Zoom Phone. The figures are in the table below the chart.

View monthly share of searches table
MonthRingCentral3CXDialpadOomaAircallNextivaQuoCloudTalkZoom Phone
Oct 202526.6%16%11.1%8.8%11%6.3%13.5%2.7%3.9%
Nov 202526.2%18.4%10.4%10.1%10.4%7.3%10.5%3.1%3.7%
Dec 202527.8%16.3%11.3%10.9%9.2%7.9%9.2%3.3%4%
Jan 202624.8%15.1%10.4%8.3%18.7%7.2%8.7%3.1%3.7%
Feb 202624.9%18.2%10.4%10%12.5%7.3%8.6%3.7%4.5%
Mar 202627.2%16.5%11.5%9%11.3%6.7%9.6%4.1%4%
Apr 202629.4%14.5%12.3%9.8%10%7.3%8.6%3.7%4.4%
May 202626.2%15.5%10.8%10.4%10.7%7.7%9.1%4.8%4.7%
Jun 202625%18.1%12.6%9.9%10.3%7.2%8.7%3.7%4.4%
Jul 202625.2%15%12.7%12.3%10.4%7.2%8.8%3.8%4.5%
Aug 202626.6%15.9%11.1%13.1%9%7.6%7.8%4%4.8%
Sep 202625.6%15.6%13.3%12.9%10.8%7.4%6.5%3.9%3.9%

  1. 1.RingCentral

    25.6%

    Held 1st. 180K estimated branded searches, -2% vs prior month. Share -1 points.

  2. 2.3CX

    15.6%

    Held 2nd. 110K estimated branded searches, 0% vs prior month. Share -0.3 points.

  3. 3.Dialpad

    13.3%

    Moved from 4th to 3rd. 93.5K estimated branded searches, +21.5% vs prior month. Share +2.2 points.

  4. 4.Ooma

    12.9%

    Moved from 3rd to 4th. 90.5K estimated branded searches, 0% vs prior month. Share -0.2 points.

  5. 5.Aircall

    10.8%

    Held 5th. 76.3K estimated branded searches, +22.1% vs prior month. Share +1.8 points.

  6. 6.Nextiva

    7.4%

    Moved from 7th to 6th. 52.3K estimated branded searches, -0.65% vs prior month. Share -0.2 points.

  7. 7.Quo

    6.5%

    Moved from 6th to 7th. 45.9K estimated branded searches, -14.8% vs prior month. Share -1.3 points.

  8. 8.CloudTalk

    3.9%

    Moved from 9th to 8th. 27.8K estimated branded searches, +0.25% vs prior month. Share -0.1 points.

  9. 9.Zoom Phone

    3.9%

    Moved from 8th to 9th. 27.1K estimated branded searches, -18.1% vs prior month. Share -0.9 points.

Compare popularity between CloudTalk and its closest rivals

Every comparison with CloudTalk

18 comparisons

How has branded search demand for CloudTalk changed worldwide over the last 12 months?

4 findings
  • Across the 12 months ending September 2026, estimated monthly branded searches for CloudTalk worldwide rose from 22.7K to 27.8K.
  • Across the 12 months ending September 2026, CloudTalk’s share of searches among business phone systems worldwide increased from 2.7% to 3.9%.
  • Across the 12 months ending September 2026, CloudTalk’s share of searches among business phone systems worldwide peaked at 4.8% in May 2026 and was lowest at 2.7% in October 2025.
  • Across the 12 months ending September 2026, CloudTalk rose from 9th to 8th among business phone systems worldwide.

How did search popularity change for business phone systems worldwide in September 2026?

6 changes

  1. In September 2026, Dialpad overtook Ooma to rank 3rd among business phone systems worldwide, with 13.3% of the searches.

  2. In September 2026, Aircall gained share of searches among business phone systems worldwide, from 9% to 10.8%.

  3. In September 2026, Quo lost share of searches among business phone systems worldwide, from 7.8% to 6.5%.

  4. In September 2026, RingCentral lost share of searches among business phone systems worldwide, from 26.6% to 25.6%.

  5. In September 2026, Zoom Phone lost share of searches among business phone systems worldwide, from 4.8% to 3.9%.

  6. In September 2026, CloudTalk rose from 9th to 8th among business phone systems worldwide.

How are CloudTalk’s branded searches counted?

4 search terms

Brandwave collects information about searches that people make online using CloudTalk’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.

  • cloudtalk
  • cloudtalk app
  • cloudtalk io
  • cloudtalk software

Do you work for CloudTalk? To request corrections or removal please contact us via our support page and we will be happy to assist.

How the Brand Demand Index is measured

Where does CloudTalk compete?

CloudTalk is ranked in three competitor sets. Each share is worked out among that set's brands, so it differs from set to set.
Competitor setRankShare of searchesRanking
Call centre software6th of 83.2%Show ranking
Business phone systems8th of 93.9%Shown above
Sales dialler platforms4th of 711.6%Show ranking
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Is CloudTalk your brand?

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