CloudTalk vs Ooma:Which is more popular?
In September 2026, Ooma had more branded searches than CloudTalk among business phone systems worldwide. Ooma had about 90,500 branded searches, while CloudTalk had 27,800. Ooma made up 12.9% of all business phone system searches we track, and CloudTalk accounted for 3.9%. When we asked ChatGPT and Google AI Overviews about business phone systems, Ooma appeared in three of the five answers and CloudTalk in two. Ooma was mentioned before CloudTalk in three out of four answers that named either.
Who do people search for more?
Ooma, about 3 searches for every 1 for CloudTalk
Who does AI mention more?
Ooma, mentioned in 3 of 5 answers, CloudTalk in 2
Who does AI recommend more?
Ooma, named ahead of CloudTalk in 3 of 4 answers
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Top business phone systems in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Ooma was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. CloudTalk was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. Ooma was listed before CloudTalk in three out of four answers that named either.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
RingCentral1st
Zoom Phone2nd
Nextiva3rd
Aircall4th- Ooma5th
Dialpad6th
CloudTalk7th
Quo8th
3CX–
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- RingCentral4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Nextiva4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Zoom Phone4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Ooma3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Dialpad2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Aircall2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Quo2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- CloudTalk2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- 3CX0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about business phone systems
5 answers
Asked ChatGPT
“Which business phone system should I use?”
Asked ChatGPT
“What are the best business phone systems?”
Asked ChatGPT
“What's the best business phone system for a sales team?”
Searched Google, AI Overview
“business phone system”
Searched Google, AI Overview
“voip phone system”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is CloudTalk or Ooma more popular in search?
This chart shows how often people search Google for CloudTalk and Ooma by name. Each line represents a brand's share of searches for all nine business phone systems we track, month by month, from English-language searches worldwide.
Share of searches by month for Ooma, CloudTalk. The figures are in the table below the chart.
View monthly share of searches table
| Month | RingCentral | 3CX | Dialpad | Ooma | Aircall | Nextiva | Quo | CloudTalk | Zoom Phone |
|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 26.6% | 16% | 11.1% | 8.8% | 11% | 6.3% | 13.5% | 2.7% | 3.9% |
| Nov 2025 | 26.2% | 18.4% | 10.4% | 10.1% | 10.4% | 7.3% | 10.5% | 3.1% | 3.7% |
| Dec 2025 | 27.8% | 16.3% | 11.3% | 10.9% | 9.2% | 7.9% | 9.2% | 3.3% | 4% |
| Jan 2026 | 24.8% | 15.1% | 10.4% | 8.3% | 18.7% | 7.2% | 8.7% | 3.1% | 3.7% |
| Feb 2026 | 24.9% | 18.2% | 10.4% | 10% | 12.5% | 7.3% | 8.6% | 3.7% | 4.5% |
| Mar 2026 | 27.2% | 16.5% | 11.5% | 9% | 11.3% | 6.7% | 9.6% | 4.1% | 4% |
| Apr 2026 | 29.4% | 14.5% | 12.3% | 9.8% | 10% | 7.3% | 8.6% | 3.7% | 4.4% |
| May 2026 | 26.2% | 15.5% | 10.8% | 10.4% | 10.7% | 7.7% | 9.1% | 4.8% | 4.7% |
| Jun 2026 | 25% | 18.1% | 12.6% | 9.9% | 10.3% | 7.2% | 8.7% | 3.7% | 4.4% |
| Jul 2026 | 25.2% | 15% | 12.7% | 12.3% | 10.4% | 7.2% | 8.8% | 3.8% | 4.5% |
| Aug 2026 | 26.6% | 15.9% | 11.1% | 13.1% | 9% | 7.6% | 7.8% | 4% | 4.8% |
| Sep 2026 | 25.6% | 15.6% | 13.3% | 12.9% | 10.8% | 7.4% | 6.5% | 3.9% | 3.9% |
How has the CloudTalk and Ooma comparison changed over the last 12 months?
3 findings
- Ooma was ahead of CloudTalk in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, CloudTalk’s share of searches among business phone systems worldwide moved from 2.7% to 3.9%, and its estimated monthly branded searches moved from 22.7K to 27.8K.
- Across the 12 months ending September 2026, Ooma’s share of searches among business phone systems worldwide moved from 8.8% to 12.9%, and its estimated monthly branded searches moved from 74K to 90.5K.
How did search popularity change for business phone systems worldwide in September 2026?
3 changes
In September 2026, Dialpad overtook Ooma to rank 3rd among business phone systems worldwide, with 13.3% of the searches.
In September 2026, CloudTalk rose from 9th to 8th among business phone systems worldwide.
Estimated monthly branded searches for Ooma worldwide rose 22.3% over 12 measured months, from 74K to 90.5K in September 2026.
How are branded searches counted?
5 search terms
Brandwave collects information about searches that people make online using CloudTalk’s and Ooma’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among business phone systems
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