Brandwave

Medallia vs SurveyMonkey:Which is more popular by branded search?

In August 2026, SurveyMonkey had more branded searches than Medallia among experience management platforms worldwide. SurveyMonkey was estimated to have 375K branded searches compared to Medallia’s 40.8K, and held a 50.5% Share of Search versus Medallia’s 5.5%. These are worldwide searches for English-language branded terms.

Share of Search among experience management platforms worldwide in August 2026Which is more popular in search, Medallia or SurveyMonkey?
Medallia5.5%40.8K searches
vs
SurveyMonkey50.5%375K searches

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Which is more popular in search, Medallia or SurveyMonkey?

Compare the platforms that measure customer and employee experience. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

Medallia and SurveyMonkey among experience management platforms worldwide, by month

Share of Search by month for SurveyMonkey, Medallia. The figures are in the table below the chart.

View monthly share of search table
MonthSurveyMonkeyQualtricsSprinklrMedalliaInMoment
Oct 202551.8%34.3%8.4%4.6%0.93%
Nov 202552.6%34.9%7%4.7%0.77%
Dec 202550.3%33.3%10%5.5%0.9%
Jan 202651.3%33.9%8.3%5.6%0.92%
Feb 202651.3%33.9%8.3%5.6%0.91%
Mar 202651.9%34.3%8.4%4.6%0.76%
Apr 202645.8%37%9.1%7.5%0.66%
May 202650.7%33.5%8.2%6.7%0.9%
Jun 202654%29.2%8.7%7.2%0.78%
Jul 202650.4%32.5%9.7%6.6%0.72%
Aug 202650.5%33.2%10%5.5%0.89%
Sep 2026—————

How has the Medallia and SurveyMonkey comparison changed over the last 12 months?

How did search popularity change for experience management platforms worldwide in August 2026?

  1. In August 2026, Medallia lost estimated Share of Search among experience management platforms worldwide, from 6.6% to 5.5%.

  2. Estimated monthly branded searches for SurveyMonkey worldwide fell 32.8% over 11 measured months, from 558K to 375K in August 2026.

How each brand is measured

Brandwave collects information about searches that people make online using Medallia’s and SurveyMonkey’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Medallia

4 branded search terms

  • medallia
  • medallia customer feedback
  • medallia voice of customer
  • medallia.com

SurveyMonkey

10 branded search terms

  • survey monkey
  • survey monkey cost
  • survey monkey pricing
  • survey monkey survey
  • SurveyMonkey
  • surveymonkey audience
  • surveymonkey market research
  • surveymonkey pricing
  • surveymonkey questionnaire
  • surveymonkey.com

How the Brand Demand Index is measured

Creator with pink hair and a pink jacket

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