Delighted vs Medallia:Which is more popular by branded search?
In August 2026, Medallia had more branded searches than Delighted among customer feedback software worldwide. Medallia was estimated to have 40.8K branded searches compared to Delighted’s 10, and held a 13.9% Share of Search versus Delighted’s <0.01%. These are worldwide searches for English-language branded terms.
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Which is more popular in search, Delighted or Medallia?
Compare the platforms used to collect customer feedback. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of Search by month for Medallia, Delighted. The figures are in the table below the chart.
View monthly share of search table
| Month | Qualtrics | Medallia | AskNicely | Nicereply | Delighted |
|---|---|---|---|---|---|
| Oct 2025 | 87.2% | 11.8% | 0.85% | 0.21% | <0.01% |
| Nov 2025 | 87.2% | 11.8% | 0.86% | 0.21% | <0.01% |
| Dec 2025 | 84.7% | 14% | 1% | 0.25% | <0.01% |
| Jan 2026 | 84.7% | 14% | 1% | 0.25% | <0.01% |
| Feb 2026 | 85% | 14% | 0.82% | 0.2% | <0.01% |
| Mar 2026 | 87.2% | 11.8% | 0.85% | 0.21% | <0.01% |
| Apr 2026 | 82.4% | 16.6% | 0.81% | 0.2% | <0.01% |
| May 2026 | 82% | 16.5% | 1.2% | 0.24% | <0.01% |
| Jun 2026 | 78.9% | 19.4% | 1.4% | 0.23% | <0.01% |
| Jul 2026 | 81.8% | 16.5% | 1.5% | 0.24% | <0.01% |
| Aug 2026 | 84.3% | 13.9% | 1.5% | 0.25% | <0.01% |
| Sep 2026 | — | — | — | — | — |
How has the Delighted and Medallia comparison changed over the last 12 months?
3 findings
- Medallia was ahead of Delighted in every measured month of the 11 months ending August 2026.
- Across the 11 months ending August 2026, Delighted’s estimated Share of Search among customer feedback software worldwide held steady at <0.01%, and its estimated monthly branded searches held steady at 10.
- Across the 11 months ending August 2026, Medallia’s estimated Share of Search among customer feedback software worldwide moved from 11.8% to 13.9%, and its estimated monthly branded searches moved from 49.9K to 40.8K.
How did search popularity change for customer feedback software worldwide in August 2026?
1 change
In August 2026, Medallia lost estimated Share of Search among customer feedback software worldwide, from 16.5% to 13.9%.
How each brand is measured
Brandwave collects information about searches that people make online using Delighted’s and Medallia’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Put your own brand in this comparison
Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.