How popular isBMC Helix in search?
In August 2026, there were an estimated 14.8K branded searches for BMC Helix worldwide which is up 22.3% over the last 11 months. BMC Helix holds 2.5% estimated Share of Search among service desk software worldwide and is ranked 5th of 5 competitors for search popularity. These are worldwide searches for English-language branded terms.
ServiceNow77.4%
ManageEngine8.5%
Freshservice5.8%
Jira Service Management5.7%
BMC Helix2.5%
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Where does BMC Helix compete?
| Competitor set | Rank | Share of Search | Ranking |
|---|---|---|---|
| Service desk software | 5th of 5 | 2.5% | Shown below |
| Cmdb platforms | 2nd of 5 | 3.1% | Show ranking |
Which service desk software compete with BMC Helix?
Share of Search by month for ServiceNow, ManageEngine, Freshservice, Jira Service Management, BMC Helix. The figures are in the table below the chart.
View monthly share of search table
| Month | ServiceNow | ManageEngine | Freshservice | Jira Service Management | BMC Helix |
|---|---|---|---|---|---|
| Oct 2025 | 74.3% | 10% | 6.8% | 6.9% | 2% |
| Nov 2025 | 72.9% | 9.8% | 6.7% | 8.2% | 2.4% |
| Dec 2025 | 74.3% | 10% | 6.8% | 6.9% | 2% |
| Jan 2026 | 75.8% | 8.3% | 6.9% | 7% | 2% |
| Feb 2026 | 76.7% | 8.4% | 5.7% | 7.1% | 2.1% |
| Mar 2026 | 74.3% | 10% | 6.8% | 6.9% | 2% |
| Apr 2026 | 79.4% | 7.1% | 5.9% | 5.8% | 1.7% |
| May 2026 | 79.4% | 7.1% | 5.9% | 5.8% | 1.7% |
| Jun 2026 | 79.1% | 7.1% | 5.9% | 5.8% | 2.1% |
| Jul 2026 | 76.7% | 8.4% | 5.7% | 6.6% | 2.5% |
| Aug 2026 | 77.4% | 8.5% | 5.8% | 5.7% | 2.5% |
| Sep 2026 | — | — | — | — | — |
| Rank | Brand | Share of Search | Estimated monthly branded searches | vs prior month | Share change |
|---|---|---|---|---|---|
| 1, held 1st | 77.4% | 450K | 0% | +0.7 points | |
| 2, held 2nd | 8.5% | 49.5K | 0% | +0.1 points | |
| 3, moved from 4th to 3rd | 5.8% | 33.5K | -0.27% | 0 pointsmoved from 4th to 3rd | |
| 4, moved from 3rd to 4th | 5.7% | 33.3K | -14.3% | -0.9 pointsmoved from 3rd to 4th | |
| 5, held 5th | 2.5% | 14.8K | 0% | 0 points |
77.4%
Held 1st. 450K estimated branded searches, 0% vs prior month. Share +0.7 points.
8.5%
Held 2nd. 49.5K estimated branded searches, 0% vs prior month. Share +0.1 points.
5.8%
Moved from 4th to 3rd. 33.5K estimated branded searches, -0.27% vs prior month. Share 0 points.
5.7%
Moved from 3rd to 4th. 33.3K estimated branded searches, -14.3% vs prior month. Share -0.9 points.
2.5%
Held 5th. 14.8K estimated branded searches, 0% vs prior month. Share 0 points.
Compare search popularity between BMC Helix and its closest rivals
How has branded search demand for BMC Helix changed worldwide over the last 12 months?
2 findings
- Across the 11 months ending August 2026, estimated monthly branded searches for BMC Helix worldwide rose from 12.1K to 14.8K.
- Across the 11 months ending August 2026, BMC Helix’s estimated Share of Search among service desk software worldwide increased from 2% to 2.5%.
How did search popularity change for service desk software worldwide in August 2026?
5 changes
In August 2026, ServiceNow gained estimated Share of Search among service desk software worldwide, from 76.7% to 77.4%.
In August 2026, Jira Service Management lost estimated Share of Search among service desk software worldwide, from 6.6% to 5.7%.
BMC Helix’s estimated Share of Search among service desk software worldwide has gained ground for 3 months in a row, from 1.7% to 2.5% in August 2026.
In August 2026, Freshservice rose from 4th to 3rd among service desk software worldwide.
Estimated monthly branded searches for ManageEngine worldwide fell 18.2% over 11 measured months, from 60.5K to 49.5K in August 2026.
How is BMC Helix measured?
Brandwave collects information about searches that people make online using BMC Helix’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.
1 branded search term
- bmc helix
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Is BMC Helix your brand?
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