How popular isSysAid in search?
In August 2026, there were an estimated 6.6K branded searches for SysAid worldwide which is down 33.6% over the last 11 months. SysAid holds 5.8% estimated Share of Search among IT service management platforms worldwide and is ranked 5th of 5 competitors for search popularity. Worldwide · English terms: these are worldwide searches for English-language branded terms.
Freshservice29.4%
Jira Service Management29.2%
TOPdesk24%ManageEngine ServiceDesk Plus11.6%
SysAid5.8%
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Which IT service management platforms compete with SysAid?
Share of Search by month for Freshservice, Jira Service Management, TOPdesk, ManageEngine ServiceDesk Plus, SysAid. The figures are in the table below the chart.
View monthly share of search table
| Month | Freshservice | Jira Service Management | TOPdesk | ManageEngine ServiceDesk Plus | SysAid |
|---|---|---|---|---|---|
| Oct 2025 | 29.2% | 29.5% | 23.6% | 10.5% | 7.1% |
| Nov 2025 | 25.3% | 31.1% | 25% | 11.1% | 7.5% |
| Dec 2025 | 28.8% | 29.4% | 23.4% | 11.4% | 7% |
| Jan 2026 | 29.6% | 29.9% | 24% | 10.6% | 5.9% |
| Feb 2026 | 25.9% | 31.9% | 25.7% | 10.2% | 6.3% |
| Mar 2026 | 29.3% | 29.6% | 23.7% | 11.6% | 5.8% |
| Apr 2026 | 31.3% | 30.4% | 20.8% | 12.4% | 5.1% |
| May 2026 | 31.2% | 30.4% | 20.7% | 12.6% | 5.1% |
| Jun 2026 | 30.5% | 29.8% | 24.8% | 9.9% | 5% |
| Jul 2026 | 28% | 32.5% | 22.9% | 11.1% | 5.6% |
| Aug 2026 | 29.4% | 29.2% | 24% | 11.6% | 5.8% |
| Sep 2026 | — | — | — | — | — |
| Rank | Brand | Share of Search | Estimated monthly branded searches | vs prior month | Share change |
|---|---|---|---|---|---|
| 1, moved from 2nd to 1st | 29.4% | 33.5K | -0.27% | +1.3 pointsmoved from 2nd to 1st | |
| 2, moved from 1st to 2nd | 29.2% | 33.3K | -14.3% | -3.2 pointsmoved from 1st to 2nd | |
| 3, held 3rd | 24% | 27.3K | -0.18% | +1.1 points | |
| 4, held 4th | 11.6% | 13.2K | 0% | +0.6 points | |
| 5, held 5th | 5.8% | 6.6K | -0.15% | +0.3 points |
29.4%
moved from 2nd to 1st · 33.5K estimated branded searches · -0.27% vs prior month · +1.3 points
29.2%
moved from 1st to 2nd · 33.3K estimated branded searches · -14.3% vs prior month · -3.2 points
3.
TOPdesk24%
held 3rd · 27.3K estimated branded searches · -0.18% vs prior month · +1.1 points
held 4th · 13.2K estimated branded searches · 0% vs prior month · +0.6 points
5.
5.8%
held 5th · 6.6K estimated branded searches · -0.15% vs prior month · +0.3 points
Compare search popularity between SysAid and its closest rivals
How has branded search demand for SysAid changed worldwide over the last 12 months?
3 findings
- Across the 11 months ending August 2026, estimated monthly branded searches for SysAid worldwide fell from 10K to 6.6K.
- Across the 11 months ending August 2026, SysAid’s estimated Share of Search among IT service management platforms worldwide decreased from 7.1% to 5.8%.
- Across the 11 months ending August 2026, SysAid’s estimated Share of Search among IT service management platforms worldwide peaked at 7.5% in November 2025 and was lowest at 5% in June 2026.
How did search popularity change for IT service management platforms worldwide in August 2026?
5 changes
In August 2026, Freshservice overtook Jira Service Management to take the highest estimated Share of Search among IT service management platforms worldwide, at 29.4%.
In August 2026, TOPdesk gained estimated Share of Search among IT service management platforms worldwide, from 22.9% to 24%.
In August 2026, ManageEngine ServiceDesk Plus gained estimated Share of Search among IT service management platforms worldwide, from 11.1% to 11.6%.
In August 2026, Jira Service Management lost estimated Share of Search among IT service management platforms worldwide, from 32.5% to 29.2%.
Estimated monthly branded searches for SysAid worldwide fell 33.6% over 11 measured months, from 10K to 6.6K in August 2026.
How is SysAid measured?
Brandwave collects information about searches that people make online using SysAid’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.
4 branded search terms
- sysaid
- sysaid app
- sysaid com
- sysaid software
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