How popular isCrisp in search?
In August 2026, there were an estimated 10.4K branded searches for Crisp worldwide which is up 46.6% over the last 11 months. Crisp holds 11.2% estimated Share of Search among live chat platforms worldwide and is ranked 3rd of 5 competitors for search popularity. These are worldwide searches for English-language branded terms.
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Which live chat platforms compete with Crisp?
Share of Search by month for tawk.to, Tidio, Crisp, LiveChat, Olark. The figures are in the table below the chart.
View monthly share of search table
| Month | tawk.to | Tidio | Crisp | LiveChat | Olark |
|---|---|---|---|---|---|
| Oct 2025 | 45.7% | 39.6% | 5.2% | 6.7% | 2.9% |
| Nov 2025 | 46.2% | 40.3% | 5.3% | 5.9% | 2.4% |
| Dec 2025 | 51.5% | 37.4% | 4.8% | 4% | 2.2% |
| Jan 2026 | 48.3% | 41.4% | 3.8% | 4% | 2.5% |
| Feb 2026 | 43.4% | 40% | 3.6% | 10% | 3% |
| Mar 2026 | 40.4% | 44.4% | 3.8% | 8.8% | 2.6% |
| Apr 2026 | 37.7% | 50.6% | 4.7% | 4.3% | 2.7% |
| May 2026 | 43% | 44.5% | 4.2% | 5.5% | 2.9% |
| Jun 2026 | 54.9% | 29.3% | 8.4% | 5% | 2.4% |
| Jul 2026 | 59.2% | 29.1% | 4.8% | 4.1% | 2.8% |
| Aug 2026 | 49.3% | 31.9% | 11.2% | 5.2% | 2.5% |
| Sep 2026 | — | — | — | — | — |
| Rank | Brand | Share of Search | Estimated monthly branded searches | vs prior month | Share change |
|---|---|---|---|---|---|
| 1, held 1st | 49.3% | 45.9K | -25.5% | -9.9 points | |
| 2, held 2nd | 31.9% | 29.7K | -2% | +2.8 points | |
| 3, held 3rd | 11.2% | 10.4K | +108% | +6.4 points | |
| 4, held 4th | 5.2% | 4.8K | +11.6% | +1 points | |
| 5, held 5th | 2.5% | 2.3K | -20.5% | -0.3 points |
1.
tawk.to49.3%
Held 1st. 45.9K estimated branded searches, -25.5% vs prior month. Share -9.9 points.
2.
Tidio31.9%
Held 2nd. 29.7K estimated branded searches, -2% vs prior month. Share +2.8 points.
3.
Crisp11.2%
Held 3rd. 10.4K estimated branded searches, +108% vs prior month. Share +6.4 points.
4.
LiveChat5.2%
Held 4th. 4.8K estimated branded searches, +11.6% vs prior month. Share +1 points.
5.
Olark2.5%
Held 5th. 2.3K estimated branded searches, -20.5% vs prior month. Share -0.3 points.
Compare search popularity between Crisp and its closest rivals
How has branded search demand for Crisp changed worldwide over the last 12 months?
4 findings
- Across the 11 months ending August 2026, estimated monthly branded searches for Crisp worldwide rose from 7.1K to 10.4K.
- Across the 11 months ending August 2026, Crisp’s estimated Share of Search among live chat platforms worldwide increased from 5.2% to 11.2%.
- Across the 11 months ending August 2026, Crisp’s estimated Share of Search among live chat platforms worldwide peaked at 11.2% in August 2026 and was lowest at 3.6% in February 2026.
- Across the 11 months ending August 2026, Crisp rose from 4th to 3rd among live chat platforms worldwide.
How did search popularity change for live chat platforms worldwide in August 2026?
5 changes
In August 2026, Crisp gained estimated Share of Search among live chat platforms worldwide, from 4.8% to 11.2%.
In August 2026, Tidio gained estimated Share of Search among live chat platforms worldwide, from 29.1% to 31.9%.
In August 2026, LiveChat gained estimated Share of Search among live chat platforms worldwide, from 4.1% to 5.2%.
In August 2026, tawk.to lost estimated Share of Search among live chat platforms worldwide, from 59.2% to 49.3%.
Estimated monthly branded searches for Olark worldwide fell 40.7% over 11 measured months, from 3.9K to 2.3K in August 2026.
Where does Crisp compete?
| Competitor set | Rank | Share of Search | Ranking |
|---|---|---|---|
| Customer support platforms | 6th of 7 | 1.9% | Show ranking |
| Live chat platforms | 3rd of 5 | 11.2% | Shown above |
| Live chat software | 2nd of 5 | 20.2% | Show ranking |
How is Crisp measured?
Brandwave collects information about searches that people make online using Crisp’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.
2 branded search terms
- crisp chat
- crisp live chat
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Is Crisp your brand?
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