Crisp vs LiveChat:Which is more popular by branded search?
In August 2026, Crisp had more branded searches than LiveChat among live chat platforms worldwide. Crisp was estimated to have 10.4K branded searches compared to LiveChat’s 4.8K, and held an 11.2% Share of Search versus LiveChat’s 5.2%. Worldwide · English terms: these are worldwide searches for English-language branded terms.
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Which is more popular in search, Crisp or LiveChat?
Compare customer chat tools for answering website questions and converting visitors. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of Search by month for Crisp, LiveChat. The figures are in the table below the chart.
View monthly share of search table
| Month | tawk.to | Tidio | Crisp | LiveChat | Olark |
|---|---|---|---|---|---|
| Oct 2025 | 45.7% | 39.6% | 5.2% | 6.7% | 2.9% |
| Nov 2025 | 46.2% | 40.3% | 5.3% | 5.9% | 2.4% |
| Dec 2025 | 51.5% | 37.4% | 4.8% | 4% | 2.2% |
| Jan 2026 | 48.3% | 41.4% | 3.8% | 4% | 2.5% |
| Feb 2026 | 43.4% | 40% | 3.6% | 10% | 3% |
| Mar 2026 | 40.4% | 44.4% | 3.8% | 8.8% | 2.6% |
| Apr 2026 | 37.7% | 50.6% | 4.7% | 4.3% | 2.7% |
| May 2026 | 43% | 44.5% | 4.2% | 5.5% | 2.9% |
| Jun 2026 | 54.9% | 29.3% | 8.4% | 5% | 2.4% |
| Jul 2026 | 59.2% | 29.1% | 4.8% | 4.1% | 2.8% |
| Aug 2026 | 49.3% | 31.9% | 11.2% | 5.2% | 2.5% |
| Sep 2026 | — | — | — | — | — |
How has the Crisp and LiveChat comparison changed over the last 12 months?
3 findings
- The lead changed hands 5 times in the 11 months ending August 2026: Crisp took it in December 2025, LiveChat took it in January 2026, Crisp took it in April 2026, LiveChat took it in May 2026, Crisp took it in June 2026.
- Across the 11 months ending August 2026, Crisp’s estimated Share of Search among live chat platforms worldwide moved from 5.2% to 11.2%, and its estimated monthly branded searches moved from 7.1K to 10.4K.
- Across the 11 months ending August 2026, LiveChat’s estimated Share of Search among live chat platforms worldwide moved from 6.7% to 5.2%, and its estimated monthly branded searches moved from 9K to 4.8K.
How did search popularity change for live chat platforms worldwide in August 2026?
2 changes
In August 2026, Crisp gained estimated Share of Search among live chat platforms worldwide, from 4.8% to 11.2%.
In August 2026, LiveChat gained estimated Share of Search among live chat platforms worldwide, from 4.1% to 5.2%.
How each brand is measured
Brandwave collects information about searches that people make online using Crisp’s and LiveChat’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Put your own brand in this comparison
Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.