How popular isChurnZero in search?
In August 2026, there were an estimated 4.4K branded searches for ChurnZero worldwide which is down 18.5% over the last 11 months. ChurnZero holds 10.3% estimated Share of Search among customer success software worldwide and is ranked 4th of 5 competitors for search popularity. These are worldwide searches for English-language branded terms.
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Which customer success software compete with ChurnZero?
Share of Search by month for Gainsight, Vitally, Planhat, ChurnZero, Totango. The figures are in the table below the chart.
View monthly share of search table
| Month | Gainsight | Vitally | Planhat | ChurnZero | Totango |
|---|---|---|---|---|---|
| Oct 2025 | 45.6% | 13.8% | 20.4% | 11.1% | 9% |
| Nov 2025 | 54.9% | 13.6% | 16.5% | 9% | 6% |
| Dec 2025 | 43.9% | 24.1% | 16.1% | 8.7% | 7.1% |
| Jan 2026 | 42.5% | 12.9% | 23.4% | 12.7% | 8.5% |
| Feb 2026 | 31.6% | 26.2% | 21.2% | 11.6% | 9.4% |
| Mar 2026 | 32.2% | 21.8% | 26.4% | 11.8% | 7.8% |
| Apr 2026 | 32.2% | 26.5% | 21.6% | 11.8% | 7.8% |
| May 2026 | 29.1% | 29.3% | 23.9% | 10.6% | 7% |
| Jun 2026 | 44.9% | 20.2% | 20.1% | 8.9% | 5.9% |
| Jul 2026 | 45.3% | 9% | 24.9% | 13.5% | 7.3% |
| Aug 2026 | 42.1% | 23.2% | 18.9% | 10.3% | 5.6% |
| Sep 2026 | — | — | — | — | — |
| Rank | Brand | Share of Search | Estimated monthly branded searches | vs prior month | Share change |
|---|---|---|---|---|---|
| 1, held 1st | 42.1% | 18.1K | +22.3% | -3.2 points | |
| 2, moved from 4th to 2nd | 23.2% | 10K | +239.1% | +14.2 pointsmoved from 4th to 2nd | |
| 3, moved from 2nd to 3rd | 18.9% | 8.1K | -0.25% | -6 pointsmoved from 2nd to 3rd | |
| 4, moved from 3rd to 4th | 10.3% | 4.4K | 0% | -3.2 pointsmoved from 3rd to 4th | |
| 5, held 5th | 5.6% | 2.4K | 0% | -1.8 points |
42.1%
Held 1st. 18.1K estimated branded searches, +22.3% vs prior month. Share -3.2 points.
2.
Vitally23.2%
Moved from 4th to 2nd. 10K estimated branded searches, +239.1% vs prior month. Share +14.2 points.
3.
Planhat18.9%
Moved from 2nd to 3rd. 8.1K estimated branded searches, -0.25% vs prior month. Share -6 points.
10.3%
Moved from 3rd to 4th. 4.4K estimated branded searches, 0% vs prior month. Share -3.2 points.
5.
Totango5.6%
Held 5th. 2.4K estimated branded searches, 0% vs prior month. Share -1.8 points.
Compare search popularity between ChurnZero and its closest rivals
Every comparison with ChurnZero
7 comparisons
How has branded search demand for ChurnZero changed worldwide over the last 12 months?
3 findings
- Across the 11 months ending August 2026, estimated monthly branded searches for ChurnZero worldwide fell from 5.4K to 4.4K.
- Across the 11 months ending August 2026, ChurnZero’s estimated Share of Search among customer success software worldwide decreased from 11.1% to 10.3%.
- Across the 11 months ending August 2026, ChurnZero’s estimated Share of Search among customer success software worldwide peaked at 13.5% in July 2026 and was lowest at 8.7% in December 2025.
How did search popularity change for customer success software worldwide in August 2026?
5 changes
In August 2026, Vitally overtook ChurnZero to rank 2nd among customer success software worldwide, at 23.2%.
In August 2026, Planhat lost estimated Share of Search among customer success software worldwide, from 24.9% to 18.9%.
In August 2026, ChurnZero lost estimated Share of Search among customer success software worldwide, from 13.5% to 10.3%.
In August 2026, Gainsight lost estimated Share of Search among customer success software worldwide, from 45.3% to 42.1%.
In August 2026, Totango lost estimated Share of Search among customer success software worldwide, from 7.3% to 5.6%.
Where does ChurnZero compete?
| Competitor set | Rank | Share of Search | Ranking |
|---|---|---|---|
| Customer retention platforms | 4th of 5 | 0.91% | Show ranking |
| Customer success platforms | 4th of 7 | 9.7% | Show ranking |
| Customer success software | 4th of 5 | 10.3% | Shown above |
How is ChurnZero measured?
Brandwave collects information about searches that people make online using ChurnZero’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.
2 branded search terms
- churnzero
- churnzero customer success
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Is ChurnZero your brand?
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