Brandwave

How popular isChurnZero in search?

In August 2026, there were an estimated 4.4K branded searches for ChurnZero worldwide which is down 18.5% over the last 11 months. ChurnZero holds 0.91% estimated Share of Search among customer retention platforms worldwide and is ranked 4th of 5 competitors for search popularity. These are worldwide searches for English-language branded terms.

Share of Search, August 2026
  1. Catalyst93.1%
  2. Gainsight3.7%
  3. Vitally2.1%
  4. ChurnZero0.91%
  5. Custify0.21%
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Which customer retention platforms compete with ChurnZero?

ChurnZero against customer retention platforms worldwide, by month

Share of Search by month for Catalyst, Gainsight, Vitally, ChurnZero. The figures are in the table below the chart.

View monthly share of search table
MonthCatalystGainsightVitallyChurnZeroCustify
Oct 202593.9%3.8%1.1%0.92%0.27%
Nov 202590.3%6.6%1.6%1.1%0.32%
Dec 202591.8%4.5%2.5%0.9%0.27%
Jan 202694.7%3.1%0.95%0.93%0.28%
Feb 202693.1%3.1%2.5%1.1%0.21%
Mar 202693.5%3.1%2.1%1.1%0.27%
Apr 202693.1%3.1%2.5%1.1%0.21%
May 202693.8%2.5%2.5%0.92%0.21%
Jun 202692.3%4.6%2%0.9%0.21%
Jul 202694.1%3.8%0.75%1.1%0.26%
Aug 202693.1%3.7%2.1%0.91%0.21%
Sep 2026—————

  1. 1.Catalyst

    93.1%

    Held 1st. 450K estimated branded searches, +22.3% vs prior month. Share -1 points.

  2. 2.Gainsight

    3.7%

    Held 2nd. 18.1K estimated branded searches, +22.3% vs prior month. Share 0 points.

  3. 3.Vitally

    2.1%

    Moved from 4th to 3rd. 10K estimated branded searches, +239.1% vs prior month. Share +1.3 points.

  4. 4.ChurnZero

    0.91%

    Moved from 3rd to 4th. 4.4K estimated branded searches, 0% vs prior month. Share -0.2 points.

  5. 5.Custify

    0.21%

    Held 5th. 1K estimated branded searches, +1% vs prior month. Share 0 points.

Compare search popularity between ChurnZero and its closest rivals

How has branded search demand for ChurnZero changed worldwide over the last 12 months?

  • Across the 11 months ending August 2026, estimated monthly branded searches for ChurnZero worldwide fell from 5.4K to 4.4K.
  • Across the 11 months ending August 2026, ChurnZero’s estimated Share of Search among customer retention platforms worldwide held steady, from 0.92% to 0.91%.

How did search popularity change for customer retention platforms worldwide in August 2026?

  1. In August 2026, Vitally overtook ChurnZero to rank 3rd among customer retention platforms worldwide, at 2.1%.

  2. In August 2026, Catalyst lost estimated Share of Search among customer retention platforms worldwide, from 94.1% to 93.1%.

  3. Estimated monthly branded searches for Custify worldwide fell 37.3% over 11 measured months, from 1.6K to 1K in August 2026.

  4. Estimated monthly branded searches for ChurnZero worldwide fell 18.5% over 11 measured months, from 5.4K to 4.4K in August 2026.

  5. Estimated monthly branded searches for Gainsight worldwide fell 18.5% over 11 measured months, from 22.2K to 18.1K in August 2026.

Where does ChurnZero compete?

ChurnZero is ranked in three competitor sets. Each share is worked out among that set's brands, so it differs from set to set.
Competitor setRankShare of SearchRanking
Customer retention platforms4th of 50.91%Shown above
Customer success platforms4th of 79.7%Show ranking
Customer success software4th of 510.3%Show ranking

How is ChurnZero measured?

Brandwave collects information about searches that people make online using ChurnZero’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.

2 branded search terms

  • churnzero
  • churnzero customer success

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How the Brand Demand Index is measured

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