Brandwave

How popular isPlanhat in search?

In August 2026, there were an estimated 8.1K branded searches for Planhat worldwide which is down 18.4% over the last 11 months. Planhat holds 18.9% estimated Share of Search among customer success software worldwide and is ranked 3rd of 5 competitors for search popularity. These are worldwide searches for English-language branded terms.

Share of Search, August 2026
  1. Gainsight42.1%
  2. Vitally23.2%
  3. Planhat18.9%
  4. ChurnZero10.3%
  5. Totango5.6%
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Which customer success software compete with Planhat?

Planhat against customer success software worldwide, by month

Share of Search by month for Gainsight, Vitally, Planhat, ChurnZero, Totango. The figures are in the table below the chart.

View monthly share of search table
MonthGainsightVitallyPlanhatChurnZeroTotango
Oct 202545.6%13.8%20.4%11.1%9%
Nov 202554.9%13.6%16.5%9%6%
Dec 202543.9%24.1%16.1%8.7%7.1%
Jan 202642.5%12.9%23.4%12.7%8.5%
Feb 202631.6%26.2%21.2%11.6%9.4%
Mar 202632.2%21.8%26.4%11.8%7.8%
Apr 202632.2%26.5%21.6%11.8%7.8%
May 202629.1%29.3%23.9%10.6%7%
Jun 202644.9%20.2%20.1%8.9%5.9%
Jul 202645.3%9%24.9%13.5%7.3%
Aug 202642.1%23.2%18.9%10.3%5.6%
Sep 2026—————
  1. 1.Gainsight

    42.1%

    Held 1st. 18.1K estimated branded searches, +22.3% vs prior month. Share -3.2 points.

  2. 2.Vitally

    23.2%

    Moved from 4th to 2nd. 10K estimated branded searches, +239.1% vs prior month. Share +14.2 points.

  3. 3.Planhat

    18.9%

    Moved from 2nd to 3rd. 8.1K estimated branded searches, -0.25% vs prior month. Share -6 points.

  4. 4.ChurnZero

    10.3%

    Moved from 3rd to 4th. 4.4K estimated branded searches, 0% vs prior month. Share -3.2 points.

  5. 5.Totango

    5.6%

    Held 5th. 2.4K estimated branded searches, 0% vs prior month. Share -1.8 points.

Compare search popularity between Planhat and its closest rivals

How has branded search demand for Planhat changed worldwide over the last 12 months?

  • Across the 11 months ending August 2026, estimated monthly branded searches for Planhat worldwide fell from 9.9K to 8.1K.
  • Across the 11 months ending August 2026, Planhat’s estimated Share of Search among customer success software worldwide decreased from 20.4% to 18.9%.
  • Across the 11 months ending August 2026, Planhat’s estimated Share of Search among customer success software worldwide peaked at 26.4% in March 2026 and was lowest at 16.1% in December 2025.
  • Across the 11 months ending August 2026, Planhat fell from 2nd to 3rd among customer success software worldwide.

How did search popularity change for customer success software worldwide in August 2026?

  1. In August 2026, Vitally overtook ChurnZero to rank 2nd among customer success software worldwide, at 23.2%.

  2. In August 2026, Planhat lost estimated Share of Search among customer success software worldwide, from 24.9% to 18.9%.

  3. In August 2026, ChurnZero lost estimated Share of Search among customer success software worldwide, from 13.5% to 10.3%.

  4. In August 2026, Gainsight lost estimated Share of Search among customer success software worldwide, from 45.3% to 42.1%.

  5. In August 2026, Totango lost estimated Share of Search among customer success software worldwide, from 7.3% to 5.6%.

Where does Planhat compete?

Planhat is ranked in two competitor sets. Each share is worked out among that set's brands, so it differs from set to set.
Competitor setRankShare of SearchRanking
Customer success platforms3rd of 717.8%Show ranking
Customer success software3rd of 518.9%Shown above

How is Planhat measured?

Brandwave collects information about searches that people make online using Planhat’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.

2 branded search terms

  • planhat
  • planhat customer success

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How the Brand Demand Index is measured

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Is Planhat your brand?

Put your own campaigns, spend and outcomes next to this demand line, so you can see which of your marketing lined up with the movements above.