InMoment vs Medallia:Which is more popular by branded search?
In August 2026, Medallia had more branded searches than InMoment among voice of customer platforms worldwide. Medallia was estimated to have 40.8K branded searches compared to InMoment’s 6.6K, and held a 13.2% Share of Search versus InMoment’s 2.1%. Worldwide · English terms: these are worldwide searches for English-language branded terms.
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Which is more popular in search, InMoment or Medallia?
Compare tools that gather customer feedback and help teams understand experience and brand perception. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of Search by month for Medallia, InMoment. The figures are in the table below the chart.
View monthly share of search table
| Month | Qualtrics | Medallia | Alchemer | InMoment | Sprig |
|---|---|---|---|---|---|
| Oct 2025 | 82.5% | 11.1% | 4.1% | 2.2% | 0.05% |
| Nov 2025 | 82.8% | 11.2% | 4.1% | 1.8% | 0.04% |
| Dec 2025 | 79.7% | 13.2% | 4.8% | 2.1% | 0.08% |
| Jan 2026 | 80.5% | 13.3% | 4% | 2.2% | 0.06% |
| Feb 2026 | 79.8% | 13.2% | 4.9% | 2.2% | 0.04% |
| Mar 2026 | 82.8% | 11.2% | 4.1% | 1.8% | 0.04% |
| Apr 2026 | 79.3% | 16% | 3.2% | 1.4% | 0.05% |
| May 2026 | 78.2% | 15.7% | 3.9% | 2.1% | 0.05% |
| Jun 2026 | 75% | 18.4% | 4.5% | 2% | 0.05% |
| Jul 2026 | 77.8% | 15.7% | 4.7% | 1.7% | 0.05% |
| Aug 2026 | 79.8% | 13.2% | 4.9% | 2.1% | 0.05% |
| Sep 2026 | — | — | — | — | — |
How has the InMoment and Medallia comparison changed over the last 12 months?
3 findings
- Medallia was ahead of InMoment in every measured month of the 11 months ending August 2026.
- Across the 11 months ending August 2026, InMoment’s estimated Share of Search among voice of customer platforms worldwide moved from 2.2% to 2.1%, and its estimated monthly branded searches moved from 10K to 6.6K.
- Across the 11 months ending August 2026, Medallia’s estimated Share of Search among voice of customer platforms worldwide moved from 11.1% to 13.2%, and its estimated monthly branded searches moved from 49.9K to 40.8K.
How did search popularity change for voice of customer platforms worldwide in August 2026?
2 changes
In August 2026, Medallia lost estimated Share of Search among voice of customer platforms worldwide, from 15.7% to 13.2%.
Estimated monthly branded searches for InMoment worldwide fell 33.5% over 11 measured months, from 10K to 6.6K in August 2026.
How each brand is measured
Brandwave collects information about searches that people make online using InMoment’s and Medallia’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Put your own brand in this comparison
Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.