Brandwave

Medallia vs Sprinklr:Which is searched more?

In August 2026, Sprinklr had more branded searches than Medallia among experience management platforms worldwide. Sprinklr was estimated to have 74K branded searches compared to Medallia’s 40.8K, and held a 10% Share of Search versus Medallia’s 5.5%. These are worldwide searches for English-language branded terms.

Share of Search among experience management platforms worldwide in August 2026Which is more popular in search, Medallia or Sprinklr?
Medallia5.5%40.8K searches
vs
Sprinklr10%74K searches

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Which is more popular in search, Medallia or Sprinklr?

Compare the platforms that measure customer and employee experience. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

Medallia and Sprinklr among experience management platforms worldwide, by month

Share of Search by month for Sprinklr, Medallia. The figures are in the table below the chart.

View monthly share of search table
MonthSprinklrMedallia
Oct 20258.4%4.6%
Nov 20257%4.7%
Dec 202510%5.5%
Jan 20268.3%5.6%
Feb 20268.3%5.6%
Mar 20268.4%4.6%
Apr 20269.1%7.5%
May 20268.2%6.7%
Jun 20268.7%7.2%
Jul 20269.7%6.6%
Aug 202610%5.5%
Sep 2026——

How has the Medallia and Sprinklr comparison changed over the last 12 months?

How did search popularity change for experience management platforms worldwide in August 2026?

  1. In August 2026, Medallia lost estimated Share of Search among experience management platforms worldwide, from 6.6% to 5.5%.

  2. Sprinklr’s estimated Share of Search among experience management platforms worldwide has gained ground for 3 months in a row, from 8.2% to 10% in August 2026.

How each brand is measured

Brandwave collects information about searches that people make online using Medallia’s and Sprinklr’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Medallia

4 branded search terms

  • medallia
  • medallia customer feedback
  • medallia voice of customer
  • medallia.com

Sprinklr

1 branded search term

  • sprinklr

How the Brand Demand Index is measured

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Put your own brand in this comparison

Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.