How popular isHaloITSM in search?
In September 2026, there were an estimated 8.1K branded searches for HaloITSM worldwide which is up 50% over the last 12 months. HaloITSM holds 1.7% estimated Share of Search among IT service management tools worldwide and is ranked 4th of 5 competitors for search popularity. These are worldwide searches for English-language branded terms.
ServiceNow76.4%
ManageEngine12.1%
Freshservice8.4%
HaloITSM1.7%
Jira Service Management1.4%
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Which IT service management tools compete with HaloITSM?
Share of Search by month for ServiceNow, ManageEngine, Freshservice, HaloITSM. The figures are in the table below the chart.
View monthly share of search table
| Month | ServiceNow | ManageEngine | Freshservice | HaloITSM | Jira Service Management |
|---|---|---|---|---|---|
| Oct 2025 | 78.4% | 12.2% | 7.1% | 0.94% | 1.4% |
| Nov 2025 | 77.9% | 12.5% | 7% | 0.93% | 1.7% |
| Dec 2025 | 78.3% | 12.5% | 7% | 0.77% | 1.4% |
| Jan 2026 | 80.1% | 10.5% | 7.2% | 0.78% | 1.4% |
| Feb 2026 | 81.1% | 10.6% | 6% | 0.79% | 1.5% |
| Mar 2026 | 78.2% | 12.4% | 7% | 0.94% | 1.4% |
| Apr 2026 | 83% | 9.1% | 6.1% | 0.81% | 1% |
| May 2026 | 82.9% | 9.3% | 6.1% | 0.66% | 1% |
| Jun 2026 | 83.3% | 8.9% | 6.1% | 0.67% | 1% |
| Jul 2026 | 81.6% | 10.6% | 6% | 0.8% | 0.98% |
| Aug 2026 | 78.4% | 12.5% | 7.1% | 0.94% | 1.2% |
| Sep 2026 | 76.4% | 12.1% | 8.4% | 1.7% | 1.4% |
| Rank | Brand | Share of Search | Estimated monthly branded searches | vs prior month | Share change |
|---|---|---|---|---|---|
| 1, held 1st | 76.4% | 368K | 0% | -2 points | |
| 2, held 2nd | 12.1% | 58.5K | 0% | -0.3 points | |
| 3, held 3rd | 8.4% | 40.5K | +22.4% | +1.4 points | |
| 4, moved from 5th to 4th | 1.7% | 8.1K | +84.1% | +0.7 pointsmoved from 5th to 4th | |
| 5, moved from 4th to 5th | 1.4% | 6.6K | +22.2% | +0.2 pointsmoved from 4th to 5th |
76.4%
Held 1st. 368K estimated branded searches, 0% vs prior month. Share -2 points.
12.1%
Held 2nd. 58.5K estimated branded searches, 0% vs prior month. Share -0.3 points.
8.4%
Held 3rd. 40.5K estimated branded searches, +22.4% vs prior month. Share +1.4 points.
4.
HaloITSM1.7%
Moved from 5th to 4th. 8.1K estimated branded searches, +84.1% vs prior month. Share +0.7 points.
1.4%
Moved from 4th to 5th. 6.6K estimated branded searches, +22.2% vs prior month. Share +0.2 points.
Compare search popularity between HaloITSM and its closest rivals
Every comparison with HaloITSM
4 comparisons
How has branded search demand for HaloITSM changed worldwide over the last 12 months?
4 findings
- Across the 12 months ending September 2026, estimated monthly branded searches for HaloITSM worldwide rose from 5.4K to 8.1K.
- Across the 12 months ending September 2026, HaloITSM’s estimated Share of Search among IT service management tools worldwide increased from 0.94% to 1.7%.
- Across the 12 months ending September 2026, HaloITSM’s estimated Share of Search among IT service management tools worldwide peaked at 1.7% in September 2026 and was lowest at 0.66% in May 2026.
- Across the 12 months ending September 2026, HaloITSM rose from 5th to 4th among IT service management tools worldwide.
How did search popularity change for IT service management tools worldwide in September 2026?
5 changes

In September 2026, HaloITSM overtook Jira Service Management to rank 4th among IT service management tools worldwide, with 1.7% estimated Share of Search.

In September 2026, Freshservice gained estimated Share of Search among IT service management tools worldwide, from 7.1% to 8.4%.
In September 2026, ServiceNow lost estimated Share of Search among IT service management tools worldwide, from 78.4% to 76.4%.

Estimated monthly branded searches for Jira Service Management worldwide fell 18.5% over 12 measured months, from 8.1K to 6.6K in September 2026.
Estimated monthly branded searches for ManageEngine worldwide fell 16.4% over 12 measured months, from 70K to 58.5K in September 2026.
How is HaloITSM measured?
Brandwave collects information about searches that people make online using HaloITSM’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.
1 branded search term
- haloitsm
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Is HaloITSM your brand?
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