How popular isGlassbox?
In September 2026, people searched for Glassbox by name about 20 times worldwide, a 60% decrease from the previous year. These searches made up <0.01% of all global customer journey analytics searches, placing Glassbox tenth out of ten analytics. When we asked both ChatGPT and Google AI Overviews about customer journey analytics, Glassbox appeared in two of the five answers and was the sixth most recommended of the ten.
Glassbox is the tenth most searched of 10 competitors and the sixth most recommended in AI answers.
CSGShare of searches 57.7%Mentioned in 0 of 5 AI answersPlace in AI recommendations –
MixpanelShare of searches 21.3%Mentioned in 2 of 5 AI answersPlace in AI recommendations 3rd
ContentsquareShare of searches 6.3%Mentioned in 4 of 5 AI answersPlace in AI recommendations 1st- ThunderheadShare of searches 5.2%Mentioned in 0 of 5 AI answersPlace in AI recommendations –
GlassboxShare of searches <0.01%Mentioned in 2 of 5 AI answersPlace in AI recommendations 6th
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Top customer journey analytics in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Glassbox was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. Glassbox is the sixth most recommended of the ten.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Contentsquare4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Mixpanel2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Fullstory2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
UXPressia2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Amplitude2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Glassbox2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Adobe Workfront1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
CSG0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers- Thunderhead0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
ClickFox0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about customer journey analytics
5 answers
Asked ChatGPT
“Which customer journey analytics platform should I use?”
Asked ChatGPT
“What are the best customer journey analytics platforms?”
Asked ChatGPT
“What's the best customer journey analytics platform for customer journey mapping?”
Searched Google, AI Overview
“customer journey analytics”
Searched Google, AI Overview
“customer journey mapping software”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Which customer journey analytics compete with Glassbox?
Share of searches by month for CSG, Mixpanel, Contentsquare, Thunderhead, Fullstory, Adobe Workfront, Glassbox. The figures are in the table below the chart.
View monthly share of searches table
| Month | CSG | Mixpanel | Contentsquare | Thunderhead | Fullstory | Adobe Workfront | UXPressia | Amplitude | ClickFox | Glassbox |
|---|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 69.6% | 14.1% | 4.2% | 4.2% | 3.5% | 2.3% | 1% | 1.1% | 0.03% | <0.01% |
| Nov 2025 | 54.4% | 30% | 4% | 4% | 3.3% | 2.2% | 0.97% | 1.1% | 0.04% | <0.01% |
| Dec 2025 | 56.7% | 25.7% | 4.2% | 5.1% | 3.5% | 2.3% | 1% | 1.4% | 0.04% | <0.01% |
| Jan 2026 | 75.9% | 12.6% | 3.7% | 2.5% | 2.1% | 1.7% | 0.61% | 0.84% | 0.03% | <0.01% |
| Feb 2026 | 80.2% | 7.4% | 4% | 2.6% | 1.8% | 2.2% | 0.64% | 1.1% | 0.03% | <0.01% |
| Mar 2026 | 61.9% | 15.5% | 6.8% | 5.6% | 3.2% | 3.7% | 1.1% | 2% | 0.04% | <0.01% |
| Apr 2026 | 61.6% | 15.4% | 6.8% | 5.5% | 3.9% | 3.7% | 1.3% | 1.6% | 0.04% | <0.01% |
| May 2026 | 61.3% | 15.3% | 6.7% | 6.7% | 3.2% | 3.7% | 1.1% | 2% | 0.04% | 0.01% |
| Jun 2026 | 56.6% | 21% | 6.2% | 5.1% | 5.2% | 3.4% | 0.65% | 1.8% | 0.06% | 0.01% |
| Jul 2026 | 55% | 20.5% | 7.4% | 6% | 4.1% | 4% | 0.77% | 2.2% | 0.06% | <0.01% |
| Aug 2026 | 61% | 15.2% | 5.5% | 6.7% | 5.5% | 3.7% | 0.89% | 1.5% | 0.05% | <0.01% |
| Sep 2026 | 57.7% | 21.3% | 6.3% | 5.2% | 3.5% | 3.5% | 1.3% | 1.2% | 0.05% | <0.01% |
| Rank | Brand | Share of searches | Estimated monthly branded searches | vs prior month | Share change |
|---|---|---|---|---|---|
| 1, held 1st | 57.7% | 165K | 0% | -3.3 points | |
| 2, held 2nd | 21.3% | 61.1K | +48.7% | +6.2 points | |
| 3, moved from 5th to 3rd | 6.3% | 18.1K | +22.3% | +0.9 pointsmoved from 5th to 3rd | |
| 4, moved from 3rd to 4th | 5.2% | 14.8K | -18.2% | -1.5 pointsmoved from 3rd to 4th | |
| 5, moved from 4th to 5th | 3.5% | 10.1K | -32.6% | -2 pointsmoved from 4th to 5th | |
| 6, held 6th | 3.5% | 9.9K | 0% | -0.2 points | |
| 7, moved from 8th to 7th | 1.3% | 3.6K | +50% | +0.4 pointsmoved from 8th to 7th | |
| 8, moved from 7th to 8th | 1.2% | 3.4K | -19.3% | -0.4 pointsmoved from 7th to 8th | |
| 9, held 9th | 0.05% | 140 | 0% | 0 points | |
| 10, held 10th | <0.01% | 20 | 0% | 0 points |
1.
CSG57.7%
Held 1st. 165K estimated branded searches, 0% vs prior month. Share -3.3 points.
2.
Mixpanel21.3%
Held 2nd. 61.1K estimated branded searches, +48.7% vs prior month. Share +6.2 points.
6.3%
Moved from 5th to 3rd. 18.1K estimated branded searches, +22.3% vs prior month. Share +0.9 points.
5.2%
Moved from 3rd to 4th. 14.8K estimated branded searches, -18.2% vs prior month. Share -1.5 points.
3.5%
Moved from 4th to 5th. 10.1K estimated branded searches, -32.6% vs prior month. Share -2 points.
3.5%
Held 6th. 9.9K estimated branded searches, 0% vs prior month. Share -0.2 points.
1.3%
Moved from 8th to 7th. 3.6K estimated branded searches, +50% vs prior month. Share +0.4 points.
1.2%
Moved from 7th to 8th. 3.4K estimated branded searches, -19.3% vs prior month. Share -0.4 points.
9.
ClickFox0.05%
Held 9th. 140 estimated branded searches, 0% vs prior month. Share 0 points.
10.
Glassbox<0.01%
Held 10th. 20 estimated branded searches, 0% vs prior month. Share 0 points.
Compare popularity between Glassbox and its closest rivals
How has branded search demand for Glassbox changed worldwide over the last 12 months?
2 findings
- Across the 12 months ending September 2026, estimated monthly branded searches for Glassbox worldwide fell from 50 to 20.
- Across the 12 months ending September 2026, Glassbox’s share of searches among customer journey analytics worldwide held steady at <0.01%.
How did search popularity change for customer journey analytics worldwide in September 2026?
6 changes

In September 2026, Contentsquare overtook Thunderhead and Fullstory to rank 3rd among customer journey analytics worldwide, with 6.3% of the searches.

In September 2026, Mixpanel gained share of searches among customer journey analytics worldwide, from 15.2% to 21.3%.

In September 2026, CSG lost share of searches among customer journey analytics worldwide, from 61% to 57.7%.

In September 2026, Fullstory lost share of searches among customer journey analytics worldwide, from 5.5% to 3.5%.
In September 2026, Thunderhead lost share of searches among customer journey analytics worldwide, from 6.7% to 5.2%.

UXPressia’s share of searches among customer journey analytics worldwide has gained ground for 3 months in a row, from 0.65% to 1.3% in September 2026.
How are Glassbox’s branded searches counted?
1 search term
Brandwave collects information about searches that people make online using Glassbox’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.
- glassbox.com
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Where does Glassbox compete?
| Competitor set | Rank | Share of searches | Ranking |
|---|---|---|---|
| Session replay tools | 9th of 9 | <0.01% | Show ranking |
| Customer journey analytics | 10th of 10 | <0.01% | Shown above |
| Digital experience analytics platforms | 8th of 8 | <0.01% | Show ranking |

Is Glassbox your brand?
Put your own campaigns, spend and outcomes next to this demand line, so you can see which of your marketing lined up with the movements above.