Brandwave

How popular isCSG in search?

In August 2026, there were an estimated 165K branded searches for CSG worldwide which is down 55.2% over the last 11 months. CSG holds 60.7% estimated Share of Search among customer journey analytics worldwide and is ranked 1st of 5 competitors for search popularity. These are worldwide searches for English-language branded terms.

Share of Search, August 2026
  1. CSG60.7%
  2. Pointillist22.3%
  3. Adobe Workfront10.3%
  4. Thunderhead6.7%
  5. ClickFox0.05%
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Which customer journey analytics compete with CSG?

CSG against customer journey analytics worldwide, by month

Share of Search by month for CSG, Pointillist, Adobe Workfront, Thunderhead. The figures are in the table below the chart.

View monthly share of search table
MonthCSGPointillistAdobe WorkfrontThunderheadClickFox
Oct 202573.1%14.7%7.8%4.4%0.03%
Nov 202566.4%20%8.7%4.9%0.05%
Dec 202565.7%19.8%8.6%5.9%0.05%
Jan 202678.8%13%5.6%2.6%0.03%
Feb 202678.5%12.9%6%2.6%0.03%
Mar 202661.3%22.6%10.5%5.5%0.04%
Apr 202658.4%26.3%10%5.3%0.04%
May 202657.9%25.9%9.8%6.3%0.04%
Jun 202660.5%22.2%11.8%5.4%0.06%
Jul 202659.4%21.8%12.3%6.5%0.06%
Aug 202660.7%22.3%10.3%6.7%0.05%
Sep 2026—————

  1. 1.CSG

    60.7%

    Held 1st. 165K estimated branded searches, +22.2% vs prior month. Share +1.4 points.

  2. 2.Pointillist

    22.3%

    Held 2nd. 60.5K estimated branded searches, +22.2% vs prior month. Share +0.5 points.

  3. 3.Adobe Workfront

    10.3%

    Held 3rd. 28K estimated branded searches, 0% vs prior month. Share -2 points.

  4. 4.Thunderhead

    6.7%

    Held 4th. 18.1K estimated branded searches, +22.3% vs prior month. Share +0.2 points.

  5. 5.ClickFox

    0.05%

    Held 5th. 140 estimated branded searches, 0% vs prior month. Share 0 points.

Compare search popularity between CSG and its closest rivals

How has branded search demand for CSG changed worldwide over the last 12 months?

  • Across the 11 months ending August 2026, estimated monthly branded searches for CSG worldwide fell from 368K to 165K.
  • Across the 11 months ending August 2026, CSG’s estimated Share of Search among customer journey analytics worldwide decreased from 73.1% to 60.7%.
  • Across the 11 months ending August 2026, CSG’s estimated Share of Search among customer journey analytics worldwide peaked at 78.8% in January 2026 and was lowest at 57.9% in May 2026.

How did search popularity change for customer journey analytics worldwide in August 2026?

  1. In August 2026, CSG gained estimated Share of Search among customer journey analytics worldwide, from 59.4% to 60.7%.

  2. In August 2026, Pointillist gained estimated Share of Search among customer journey analytics worldwide, from 21.8% to 22.3%.

  3. In August 2026, Adobe Workfront lost estimated Share of Search among customer journey analytics worldwide, from 12.3% to 10.3%.

  4. Estimated monthly branded searches for Thunderhead worldwide fell 18.5% over 11 measured months, from 22.2K to 18.1K in August 2026.

  5. Estimated monthly branded searches for ClickFox worldwide fell 17.6% over 11 measured months, from 170 to 140 in August 2026.

Where does CSG compete?

CSG is ranked in two competitor sets. Each share is worked out among that set's brands, so it differs from set to set.
Competitor setRankShare of SearchRanking
Telecom software3rd of 63.2%Show ranking
Customer journey analytics1st of 560.7%Shown above

How is CSG measured?

Brandwave collects information about searches that people make online using CSG’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.

1 branded search term

  • csg

Do you work for CSG? To request corrections or removal please contact us via our support page and we will be happy to assist.

How the Brand Demand Index is measured

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