Brandwave

Harvey Norman vs JB Hi-Fi:Which is more popular?

In September 2026, JB Hi-Fi had more branded searches than Harvey Norman among appliance and electronics retailers in New Zealand. JB Hi-Fi had about 255,000 branded searches, while Harvey Norman had 138,000. JB Hi-Fi made up 26.6% of all appliance and electronics retailer searches we track, and Harvey Norman accounted for 14.4%. When we asked ChatGPT and Google AI Overviews about appliance and electronics retailers, both Harvey Norman and JB Hi-Fi appeared in all three answers. Harvey Norman was mentioned before JB Hi-Fi in every answer.

Among appliance and electronics retailers in New Zealand in September 2026

Who do people search for more?

JB Hi-Fi, about 85% more searches than Harvey Norman

JB Hi-Fi 255K searchesHarvey Norman 138K searches

Who does AI mention more?

Both are mentioned in every answer we collected.

Harvey Norman in 3 of 3JB Hi-Fi in 3 of 3

Who does AI recommend more?

Harvey Norman, named ahead of JB Hi-Fi in every answer

Harvey Norman first in 3JB Hi-Fi never first

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Top appliance and electronics retailers in ChatGPT and Google AI Overviews

In three ChatGPT questions, both Harvey Norman and JB Hi-Fi showed up in all three answers. Harvey Norman was listed before JB Hi-Fi in every answer.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. PB Tech1st
  2. 100% Home1st
  3. Harvey Norman3rd
  4. Noel Leeming4th
  5. JB Hi-Fi5th
  6. Computer Lounge–
  7. Heathcotes–
  8. Smiths City–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Noel Leeming3 of 3Named in 3 of 3 ChatGPT answers
  • PB Tech3 of 3Named in 3 of 3 ChatGPT answers
  • JB Hi-Fi3 of 3Named in 3 of 3 ChatGPT answers
  • Harvey Norman3 of 3Named in 3 of 3 ChatGPT answers
  • 100% Home3 of 3Named in 3 of 3 ChatGPT answers
  • Computer Lounge0 of 3Named in 0 of 3 ChatGPT answers
  • Heathcotes0 of 3Named in 0 of 3 ChatGPT answers
  • Smiths City0 of 3Named in 0 of 3 ChatGPT answers

See every answer about appliance and electronics retailers

3 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in New Zealand on October 19, 2026.

Is Harvey Norman or JB Hi-Fi more popular in search?

This chart shows how often people search Google for Harvey Norman and JB Hi-Fi by name. Each line represents a brand's share of searches for all eight appliance and electronics retailers we track, month by month, from searches in New Zealand.

Harvey Norman and JB Hi-Fi among appliance and electronics retailers in New Zealand, by month

Share of searches by month for JB Hi-Fi, Harvey Norman. The figures are in the table below the chart.

View monthly share of searches table
MonthNoel LeemingPB TechJB Hi-FiHarvey NormanComputer LoungeHeathcotesSmiths City100% Home
Oct 202529.3%27.7%22.4%17.9%1.3%0.73%0.59%0.11%
Nov 202528.9%28.6%22.4%18%1.1%0.73%0.26%0.09%
Dec 202531%24.2%23.8%19%0.93%0.77%0.28%0.08%
Jan 202629.4%27.7%22.4%17.9%1.3%0.89%0.32%0.09%
Feb 202629.5%27.7%22.4%17.9%1.3%0.88%0.26%0.11%
Mar 202626.7%30.9%20.3%19.7%1.2%0.8%0.35%0.15%
Apr 202627.2%25.7%24.9%19.8%1.2%0.81%0.35%0.1%
May 202628.3%27%21.3%20.7%1.5%0.85%0.25%0.1%
Jun 202630.3%28.9%22.9%15.1%1.3%1.1%0.21%0.1%
Jul 202630.4%28.7%22.8%15.1%1.6%0.92%0.4%0.11%
Aug 202630.1%28.9%22.9%15.1%1.6%0.92%0.4%0.1%
Sep 202628.7%27.6%26.6%14.4%1.3%0.87%0.46%0.09%

How has the Harvey Norman and JB Hi-Fi comparison changed over the last 12 months?

3 findings

How did search popularity change for New Zealand appliance and electronics retailers in September 2026?

2 changes
  1. In September 2026, JB Hi-Fi gained share of searches among appliance and electronics retailers in New Zealand, from 22.9% to 26.6%.

  2. In September 2026, Harvey Norman lost share of searches among appliance and electronics retailers in New Zealand, from 15.1% to 14.4%.

How are branded searches counted?

23 search terms

Brandwave collects information about searches that people make online using Harvey Norman’s and JB Hi-Fi’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Harvey Norman

6 branded search terms

  • Harvey Norman
  • harvey norman appliances
  • harvey norman computers
  • harvey norman electronics
  • harvey norman laptops
  • harvey norman tvs

JB Hi-Fi

17 branded search terms

  • ipad jb hi fi
  • JB Hi Fi
  • jb hi fi appliances
  • jb hi fi bayfair
  • jb hi fi botany
  • jb hi fi chromebook
  • jb hi fi computers
  • jb hi fi dvds
  • jb hi fi electronics
  • jb hi fi laptops
  • jb hi fi phones
  • jb hi fi pokemon
  • jb hi fi sale
  • jb hi fi tvs
  • jbhifi botany
  • jbhifi queen street
  • kindle jb hi fi

How the Brand Demand Index is measured

Other head-to-heads among appliance and electronics retailers

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