Brandwave

ManageEngine vs ServiceNow:Which is more popular by branded search?

In August 2026, ServiceNow had more branded searches than ManageEngine among self service portals worldwide. ServiceNow was estimated to have 450K branded searches compared to ManageEngine’s 49.5K, and held a 13.3% Share of Search versus ManageEngine’s 1.5%. These are worldwide searches for English-language branded terms.

Share of Search among self service portals worldwide in August 2026Which is more popular in search, ManageEngine or ServiceNow?
ManageEngine1.5%49.5K searches
vs
ServiceNow13.3%450K searches

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Which is more popular in search, ManageEngine or ServiceNow?

Compare the portals customers resolve issues in themselves. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

ManageEngine and ServiceNow among self service portals worldwide, by month

Share of Search by month for ServiceNow, ManageEngine. The figures are in the table below the chart.

View monthly share of search table
MonthSalesforceServiceNowZendeskFreshdeskManageEngine
Oct 202572.5%12.4%10.3%3.1%1.7%
Nov 202572.6%12.4%10.3%3.1%1.7%
Dec 202572.6%12.4%10.3%3.1%1.7%
Jan 202673.1%12.6%10.4%2.6%1.4%
Feb 202675.8%12.3%8.4%2.1%1.4%
Mar 202674.2%12%10%2.2%1.6%
Apr 202674.6%15.3%7%1.7%1.4%
May 202673.8%14.9%8.3%1.7%1.3%
Jun 202674.1%14.5%8.1%2%1.3%
Jul 202677%12.8%7.1%1.8%1.4%
Aug 202676%13.3%7.4%1.8%1.5%
Sep 2026—————

How has the ManageEngine and ServiceNow comparison changed over the last 12 months?

  • ServiceNow was ahead of ManageEngine in every measured month of the 11 months ending August 2026.
  • Across the 11 months ending August 2026, ManageEngine’s estimated Share of Search among self service portals worldwide moved from 1.7% to 1.5%, and its estimated monthly branded searches moved from 60.5K to 49.5K.
  • Across the 11 months ending August 2026, ServiceNow’s estimated Share of Search among self service portals worldwide moved from 12.4% to 13.3%, and its estimated monthly branded searches held steady at 450K.

How did search popularity change for self service portals worldwide in August 2026?

  1. In August 2026, ServiceNow gained estimated Share of Search among self service portals worldwide, from 12.8% to 13.3%.

  2. Estimated monthly branded searches for ManageEngine worldwide fell 18.2% over 11 measured months, from 60.5K to 49.5K in August 2026.

How each brand is measured

Brandwave collects information about searches that people make online using ManageEngine’s and ServiceNow’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

ManageEngine

1 branded search term

  • manageengine

ServiceNow

1 branded search term

  • servicenow

How the Brand Demand Index is measured

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