Brandwave

LiveChat vs Olark:Which is more popular by branded search?

In August 2026, LiveChat had more branded searches than Olark among live chat platforms worldwide. LiveChat was estimated to have 4.8K branded searches compared to Olark’s 2.3K, and held a 5.2% Share of Search versus Olark’s 2.5%. Worldwide · English terms: these are worldwide searches for English-language branded terms.

Share of Search among live chat platforms worldwide in August 2026Which is more popular in search, LiveChat or Olark?
LiveChat5.2%4.8K searches
vs
Olark2.5%2.3K searches

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Which is more popular in search, LiveChat or Olark?

Compare customer chat tools for answering website questions and converting visitors. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

LiveChat and Olark among live chat platforms worldwide, by month

Share of Search by month for LiveChat, Olark. The figures are in the table below the chart.

View monthly share of search table
Monthtawk.toTidioCrispLiveChatOlark
Oct 202545.7%39.6%5.2%6.7%2.9%
Nov 202546.2%40.3%5.3%5.9%2.4%
Dec 202551.5%37.4%4.8%4%2.2%
Jan 202648.3%41.4%3.8%4%2.5%
Feb 202643.4%40%3.6%10%3%
Mar 202640.4%44.4%3.8%8.8%2.6%
Apr 202637.7%50.6%4.7%4.3%2.7%
May 202643%44.5%4.2%5.5%2.9%
Jun 202654.9%29.3%8.4%5%2.4%
Jul 202659.2%29.1%4.8%4.1%2.8%
Aug 202649.3%31.9%11.2%5.2%2.5%
Sep 2026—————

How has the LiveChat and Olark comparison changed over the last 12 months?

  • LiveChat was ahead of Olark in every measured month of the 11 months ending August 2026.
  • Across the 11 months ending August 2026, LiveChat’s estimated Share of Search among live chat platforms worldwide moved from 6.7% to 5.2%, and its estimated monthly branded searches moved from 9K to 4.8K.
  • Across the 11 months ending August 2026, Olark’s estimated Share of Search among live chat platforms worldwide moved from 2.9% to 2.5%, and its estimated monthly branded searches moved from 3.9K to 2.3K.

How did search popularity change for live chat platforms worldwide in August 2026?

  1. In August 2026, LiveChat gained estimated Share of Search among live chat platforms worldwide, from 4.1% to 5.2%.

  2. Estimated monthly branded searches for Olark worldwide fell 40.7% over 11 measured months, from 3.9K to 2.3K in August 2026.

How each brand is measured

Brandwave collects information about searches that people make online using LiveChat’s and Olark’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

LiveChat

2 branded search terms

  • livechat software
  • livechat.com

Olark

2 branded search terms

  • olark
  • olark chat

How the Brand Demand Index is measured

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