Brandwave

Marsello vs Smile.io:Which is more popular?

In September 2026, Marsello had more branded searches than Smile.io among ecommerce loyalty platforms worldwide. Marsello had about 3,710 branded searches, while Smile.io had 970. Marsello made up 13.1% of all ecommerce loyalty platform searches we track, and Smile.io accounted for 3.4%. When we asked ChatGPT and Google AI Overviews about ecommerce loyalty platforms, Smile.io appeared in all five answers and Marsello in one. Smile.io was mentioned before Marsello in every answer.

Among ecommerce loyalty platforms worldwide in September 2026

Who do people search for more?

Marsello, about 4 searches for every 1 for Smile.io

Marsello 3.7K searchesSmile.io 970 searches

Who does AI mention more?

Smile.io, mentioned in every answer we collected

Smile.io in 5 of 5Marsello in 1 of 5

Who does AI recommend more?

Smile.io, named ahead of Marsello in every answer

Smile.io first in 5Marsello never first

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Top ecommerce loyalty platforms in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Smile.io appeared in all five answers. Marsello was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. Smile.io was listed before Marsello in every answer.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Smile.io1st
  2. LoyaltyLion2nd
  3. Yotpo3rd
  4. Rivo4th
  5. Marsello5th
  6. Growave–
  7. BON Loyalty–
  8. Stamped–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Yotpo5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • LoyaltyLion5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Smile.io5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Rivo3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Marsello1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Growave0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • BON Loyalty0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Stamped0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about ecommerce loyalty platforms

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.

Is Marsello or Smile.io more popular in search?

This chart shows how often people search Google for Marsello and Smile.io by name. Each line represents a brand's share of searches for all eight ecommerce loyalty platforms we track, month by month, from English-language searches worldwide.

Marsello and Smile.io among ecommerce loyalty platforms worldwide, by month

Share of searches by month for Marsello, Smile.io. The figures are in the table below the chart.

View monthly share of searches table
MonthYotpoMarselloLoyaltyLionGrowaveSmile.ioBON LoyaltyStampedRivo
Oct 202567%9.3%12.9%4%2.7%1.5%1.8%0.87%
Nov 202566.9%9.2%12.1%3.9%3.4%1.4%2.2%0.87%
Dec 202568.2%9.3%11.4%4%3%1.5%1.8%0.89%
Jan 202663.6%10.7%13.8%4.6%3.2%1.4%1.7%1.1%
Feb 202665.7%9%14.2%3.8%3.3%1.4%1.4%1.2%
Mar 202664.2%10.8%12.4%3.8%4%1.7%1.7%1.3%
Apr 202667.6%9.2%12.2%3%3.3%1.8%1.8%1.1%
May 202668.1%9.2%12.3%2.7%3.4%1.5%1.5%1.3%
Jun 202667.7%11.3%10.7%3%3%1.5%1.5%1.3%
Jul 202668.6%11.6%9.9%3.1%3.1%1.5%1.2%1.1%
Aug 202664.9%13.4%10.4%3.2%4%1.4%1.4%1.3%
Sep 202664%13.1%12%3.5%3.4%1.4%1.4%1.2%

How has the Marsello and Smile.io comparison changed over the last 12 months?

3 findings

How did search popularity change for ecommerce loyalty platforms worldwide in September 2026?

1 change
  1. In September 2026, Smile.io lost share of searches among ecommerce loyalty platforms worldwide, from 4% to 3.4%.

How are branded searches counted?

5 search terms

Brandwave collects information about searches that people make online using Marsello’s and Smile.io’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Marsello

2 branded search terms

  • marsello
  • marsello loyalty

Smile.io

3 branded search terms

  • smile.io
  • smile.io points
  • smile.io rewards

How the Brand Demand Index is measured

Other head-to-heads among ecommerce loyalty platforms

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