BMC Helix vs Jira Service Management:Which is searched more?
In September 2026, BMC Helix had more branded searches than Jira Service Management among CMDB platforms worldwide. BMC Helix had about 14,800 branded searches, while Jira Service Management had 6,600. BMC Helix made up 3.2% of all CMDB platform searches we track, and Jira Service Management accounted for 1.4%. These are worldwide searches for English-language branded terms.
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Is BMC Helix or Jira Service Management more popular in search?
Compare the cmdb platforms developers choose between. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of searches by month for BMC Helix, Jira Service Management. The figures are in the table below the chart.
View monthly share of searches table
| Month | ServiceNow | Freshservice | BMC Helix | ManageEngine ServiceDesk Plus | Cherwell | EasyVista | Jira Service Management | Device42 |
|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 81.5% | 7.3% | 2.2% | 2.7% | 1.8% | 1.8% | 1.5% | 1.2% |
| Nov 2025 | 79.4% | 7.1% | 2.6% | 3.2% | 2.6% | 2.1% | 1.7% | 1.2% |
| Dec 2025 | 81.5% | 7.3% | 2.2% | 2.9% | 1.8% | 1.8% | 1.5% | 0.97% |
| Jan 2026 | 81.7% | 7.4% | 2.2% | 2.7% | 1.8% | 1.8% | 1.5% | 0.98% |
| Feb 2026 | 83.1% | 6.1% | 2.2% | 2.4% | 1.8% | 1.8% | 1.5% | 1% |
| Mar 2026 | 81.5% | 7.3% | 2.2% | 2.9% | 1.8% | 1.8% | 1.5% | 0.98% |
| Apr 2026 | 84.8% | 6.2% | 1.9% | 2.5% | 1.5% | 1.2% | 1% | 0.83% |
| May 2026 | 84.9% | 6.2% | 1.9% | 2.6% | 1.5% | 1.2% | 1% | 0.68% |
| Jun 2026 | 84.8% | 6.2% | 2.3% | 2% | 1.5% | 1.2% | 1% | 0.83% |
| Jul 2026 | 83.6% | 6.2% | 2.8% | 2.5% | 1.5% | 1.5% | 1% | 1% |
| Aug 2026 | 81.3% | 7.3% | 3.3% | 2.9% | 1.8% | 1.2% | 1.2% | 0.97% |
| Sep 2026 | 79.4% | 8.7% | 3.2% | 2.9% | 1.7% | 1.7% | 1.4% | 0.95% |
How has the BMC Helix and Jira Service Management comparison changed over the last 12 months?
3 findings
- BMC Helix was ahead of Jira Service Management in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, BMC Helix’s share of searches among CMDB platforms worldwide moved from 2.2% to 3.2%, and its estimated monthly branded searches moved from 12.1K to 14.8K.
- Across the 12 months ending September 2026, Jira Service Management’s share of searches among CMDB platforms worldwide moved from 1.5% to 1.4%, and its estimated monthly branded searches moved from 8.1K to 6.6K.
How did search popularity change for CMDB platforms worldwide in September 2026?
2 changes
Estimated monthly branded searches for BMC Helix worldwide rose 22.3% over 12 measured months, from 12.1K to 14.8K in September 2026.
Estimated monthly branded searches for Jira Service Management worldwide fell 18.5% over 12 measured months, from 8.1K to 6.6K in September 2026.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using BMC Helix’s and Jira Service Management’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
BMC Helix
1 branded search term
- bmc helix
Jira Service Management
1 branded search term
- jira service desk
Other head-to-heads among CMDB platforms
ServiceNow vs Freshservice: compare search popularity- ServiceNow vs BMC Helix: compare search popularity
ServiceNow vs ManageEngine ServiceDesk Plus: compare search popularity- Freshservice vs BMC Helix: compare search popularity
- Freshservice vs ManageEngine ServiceDesk Plus: compare search popularity
- BMC Helix vs ManageEngine ServiceDesk Plus: compare search popularity
Put your own brand in this comparison
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