NatWest vs TSB:Which is more popular?
In September 2026, NatWest had more branded searches than TSB among banks in the United Kingdom. NatWest had about 1 million branded searches, while TSB had 90,500. NatWest made up 10.1% of all bank searches we track, and TSB accounted for 0.91%. When we asked ChatGPT and Google AI Overviews about banks, NatWest appeared in one of the five answers and TSB in none.
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Top banks in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, NatWest was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. TSB did not appear in any of the five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Barclays1st
First Direct2nd
Starling Bank3rd
Monzo4th
HSBC5th
Chase UK6th
Nationwide7th
Lloyds Bank8th
Santander9th- +2 more
TSB–
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Barclays4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
HSBC4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
First Direct4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Monzo3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Starling Bank3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Nationwide2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Chase UK2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Lloyds Bank1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Santander1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
TSB0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about banks
5 answers
Asked ChatGPT
“Which bank should I open a current account with in the UK?”
Asked ChatGPT
“What are the best banks in the UK?”
Asked ChatGPT
“What's the best UK bank account for switching incentives?”
Searched Google, AI Overview
“bank account”
Searched Google, AI Overview
“best bank account”
Brands are shown in the order each answer named them. The survey took place in United Kingdom on October 22, 2026.
Share of searches by month for NatWest, TSB. The figures are in the table below the chart.
View monthly share of searches table
| Month | Lloyds Bank | Santander | Barclays | NatWest | HSBC | Nationwide | Halifax | Monzo | First Direct | TSB | Starling Bank | Chase UK |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 33.1% | 18.4% | 12.8% | 13.3% | 9.5% | 4% | 3.9% | 1.8% | 1.6% | 0.97% | 0.65% | 0.18% |
| Nov 2025 | 33.6% | 19.6% | 13.7% | 11.5% | 8.5% | 4.2% | 3.6% | 1.9% | 1.7% | 0.85% | 0.7% | 0.15% |
| Dec 2025 | 30.5% | 21.2% | 12.7% | 12.2% | 8.8% | 5.5% | 3.8% | 1.6% | 1.8% | 1.1% | 0.6% | 0.15% |
| Jan 2026 | 31.4% | 23% | 12.8% | 10.8% | 7.8% | 4.8% | 3.4% | 2.2% | 1.9% | 0.97% | 0.8% | 0.22% |
| Feb 2026 | 31.1% | 22.7% | 12.7% | 10.7% | 7.7% | 5.9% | 3.3% | 2.1% | 1.9% | 0.96% | 0.79% | 0.22% |
| Mar 2026 | 31% | 21.1% | 13.9% | 11.7% | 8.5% | 4.3% | 3.9% | 1.9% | 1.7% | 1.1% | 0.71% | 0.19% |
| Apr 2026 | 30.6% | 21.5% | 12% | 11.5% | 8.2% | 6.4% | 3.9% | 1.9% | 1.7% | 1.3% | 0.85% | 0.18% |
| May 2026 | 30.7% | 22% | 11.9% | 10% | 7.2% | 8.2% | 3.8% | 2% | 1.8% | 1.4% | 0.74% | 0.19% |
| Jun 2026 | 31.3% | 21.8% | 13% | 12.5% | 7.4% | 4.6% | 3.6% | 2.1% | 1.8% | 0.93% | 0.76% | 0.16% |
| Jul 2026 | 32% | 22.3% | 13.3% | 10.4% | 7.5% | 4.7% | 4% | 2.1% | 1.9% | 0.95% | 0.77% | 0.2% |
| Aug 2026 | 32.4% | 21.9% | 13.5% | 10.6% | 7.5% | 4.8% | 3.1% | 2.6% | 1.6% | 1.2% | 0.78% | 0.16% |
| Sep 2026 | 35.9% | 20.9% | 12.8% | 10.1% | 7.3% | 4.5% | 2.6% | 2.5% | 1.5% | 0.91% | 0.75% | 0.14% |
How has the NatWest and TSB comparison changed over the last 12 months?
3 findings
- NatWest was ahead of TSB in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, NatWest’s share of searches among banks in the United Kingdom moved from 13.3% to 10.1%, and its estimated monthly branded searches moved from 1.5M to 1M.
- Across the 12 months ending September 2026, TSB’s share of searches among banks in the United Kingdom moved from 0.97% to 0.91%, and its estimated monthly branded searches moved from 110K to 90.5K.
How did search popularity change for United Kingdom banks in September 2026?
2 changes
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using NatWest’s and TSB’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
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