Brandwave

Banks in the United Kingdom:Which are most popular?

In September 2026, Lloyds Bank was the most searched bank in the United Kingdom, accounting for 35.9% of all searches among the 12 banks we track. When we checked with ChatGPT and Google AI Overviews, Barclays, HSBC and First Direct were mentioned most often, in four of the five answers. Barclays was recommended most often, coming first in two out of four responses that gave a list.

Search and AI answers in September 2026
  1. Lloyds BankShare of searches 35.9%Mentioned in 1 of 5 AI answersPlace in AI recommendations 8th
  2. SantanderShare of searches 20.9%Mentioned in 1 of 5 AI answersPlace in AI recommendations 9th
  3. BarclaysShare of searches 12.8%Mentioned in 4 of 5 AI answersPlace in AI recommendations 1st
  4. NatWestShare of searches 10.1%Mentioned in 1 of 5 AI answersPlace in AI recommendations 10th
  5. HSBCShare of searches 7.3%Mentioned in 4 of 5 AI answersPlace in AI recommendations 5th

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Top banks in ChatGPT and Google AI Overviews

In Brandwave's three ChatGPT questions and two Google AI Overviews, Barclays, HSBC and First Direct were mentioned most often, in four of the five answers. Barclays was recommended most often, coming first in two out of four answers that gave a list. First Direct was second, and Starling Bank was third. Halifax, which ranked seventh in searches, was not mentioned at all.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Barclays1st
  2. First Direct2nd
  3. Starling Bank3rd
  4. Monzo4th
  5. HSBC5th
  6. Chase UK6th
  7. Nationwide7th
  8. Lloyds Bank8th
  9. Santander9th
  10. NatWest10th
  11. Halifax–
  12. TSB–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Barclays4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • HSBC4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • First Direct4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Monzo3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Starling Bank3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Nationwide2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Chase UK2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Lloyds Bank1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Santander1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • NatWest1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Halifax0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • TSB0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about banks

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in United Kingdom on October 22, 2026.

How the Brand Demand Index is measured

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