Dialpad vs Procall VoIP:Which is more popular in New Zealand?
In October 2026, Dialpad had more branded searches than Procall VoIP among business phone systems in New Zealand. Dialpad had about 330 branded searches, while Procall VoIP had 10. Dialpad made up 8.5% of all business phone system searches we track, and Procall VoIP accounted for 0.26%. When we asked ChatGPT and Google AI Overviews about business phone systems, Procall VoIP appeared in three of the five answers and Dialpad in one. Procall VoIP was mentioned before Dialpad in two out of three answers.
Who do people search for more?
Dialpad, about 33 searches for every 1 for Procall VoIP
Who does AI mention more?
Procall VoIP, mentioned in 3 of 5 answers, Dialpad in 1
Who does AI recommend more?
Procall VoIP, named ahead of Dialpad in 2 of 3 answers
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Top business phone systems in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Procall VoIP was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. Dialpad was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. Procall VoIP was listed before Dialpad in two out of three answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
3CX1st
2talk2nd
RingCentral3rd
Kiwi VoIP4th
Aircall5th- Dialpad6th
Zoom Phone7th- Procall VoIP8th
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- 3CX4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Kiwi VoIP4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Procall VoIP3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- 2talk2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Aircall2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- RingCentral2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Dialpad1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Zoom Phone1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about business phone systems
5 answers
Asked ChatGPT
“Which business phone system should I use in New Zealand?”
Asked ChatGPT
“What are the best business phone systems in New Zealand?”
Asked ChatGPT
“What's the best business phone system in New Zealand for a small team?”
Searched Google, AI Overview
“business phone systems nz”
- 13CX
- 1
Searched Google, AI Overview
“voip phone system”
Brands are shown in the order each answer named them. The survey took place in New Zealand on October 20, 2026.
Is Dialpad or Procall VoIP more popular in search?
This chart shows how often people search Google for Dialpad and Procall VoIP by name. Each line represents a brand's share of searches for all eight business phone systems we track, month by month, from searches in New Zealand.
Share of searches by month for Dialpad, Procall VoIP. The figures are in the table below the chart.
View monthly share of searches table
| Month | 2talk | 3CX | Kiwi VoIP | Aircall | Dialpad | RingCentral | Zoom Phone | Procall VoIP |
|---|---|---|---|---|---|---|---|---|
| Nov 2025 | 33.9% | 24.4% | 16.1% | 10.4% | 10.1% | 2.6% | 1.8% | 0.78% |
| Dec 2025 | 32.9% | 24.1% | 16.3% | 10.7% | 10.7% | 2.3% | 2.3% | 0.65% |
| Jan 2026 | 34.8% | 24.7% | 14.1% | 10.9% | 10.4% | 2.7% | 2.1% | 0.27% |
| Feb 2026 | 33% | 26.7% | 14.1% | 10.1% | 10.1% | 3% | 2.5% | 0.5% |
| Mar 2026 | 36.4% | 24% | 12.7% | 11.1% | 11.1% | 2.3% | 2% | 0.45% |
| Apr 2026 | 34.7% | 24.6% | 14.8% | 10.6% | 10.6% | 2.1% | 2.1% | 0.53% |
| May 2026 | 39.9% | 23% | 13.1% | 9.9% | 9.9% | 1.5% | 2.5% | 0.25% |
| Jun 2026 | 37% | 22.3% | 15.9% | 11.5% | 9.2% | 1.8% | 1.8% | 0.46% |
| Jul 2026 | 34.4% | 24.9% | 12.1% | 12.9% | 10.2% | 2.9% | 2.1% | 0.52% |
| Aug 2026 | 39.1% | 23.1% | 11.2% | 11.9% | 9.7% | 2.4% | 1.9% | 0.73% |
| Sep 2026 | 35.9% | 21% | 12.5% | 16.5% | 10.7% | 1.3% | 1.6% | 0.45% |
| Oct 2026 | 41.6% | 19.9% | 13.7% | 12.7% | 8.5% | 2.3% | 1% | 0.26% |
How has branded search for Dialpad and Procall VoIP changed in New Zealand over the last 12 months?
3 findings
- Dialpad was ahead of Procall VoIP in every measured month of the 12 months ending October 2026.
- Across the 12 months ending October 2026, Dialpad’s share of searches among business phone systems in New Zealand moved from 10.1% to 8.5%, and its estimated monthly branded searches moved from 390 to 330.
- Across the 12 months ending October 2026, Procall VoIP’s share of searches among business phone systems in New Zealand moved from 0.78% to 0.26%, and its estimated monthly branded searches moved from 30 to 10.
How did search popularity change for New Zealand business phone systems in October 2026?
2 changes
In October 2026, Dialpad lost share of searches among business phone systems in New Zealand, from 10.7% to 8.5%.
Estimated monthly branded searches for Procall VoIP in New Zealand fell 66.7% over 12 measured months, from 30 to 10 in October 2026.
How are Dialpad’s and Procall VoIP’s branded searches counted?
3 search terms
Brandwave collects information about searches that people make online using Dialpad’s and Procall VoIP’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Dialpad
2 branded search terms
- dialpad
- dialpad voip
Procall VoIP
1 branded search term
- procall
Other head-to-heads among business phone systems
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