How popular isZoom Phone?
In October 2026, people searched for Zoom Phone by name about 40 times in New Zealand, a 42.9% decrease from the previous year. These searches made up 1% of all New Zealand business phone system searches, placing Zoom Phone seventh out of eight systems. When we asked both ChatGPT and Google AI Overviews about business phone systems, Zoom Phone appeared in one of the five answers and was the seventh most recommended of the eight.
Zoom Phone is the seventh most searched of 8 competitors and the seventh most recommended in the AI answers we collected.
2talkShare of searches 41.6%Mentioned in 2 of 5 AI answersPlace in AI recommendations 2nd
3CXShare of searches 19.9%Mentioned in 4 of 5 AI answersPlace in AI recommendations 1st
Kiwi VoIPShare of searches 13.7%Mentioned in 4 of 5 AI answersPlace in AI recommendations 4th
AircallShare of searches 12.7%Mentioned in 2 of 5 AI answersPlace in AI recommendations 5th
Zoom PhoneShare of searches 1%Mentioned in 1 of 5 AI answersPlace in AI recommendations 7th
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Top business phone systems in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Zoom Phone was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. Zoom Phone is the seventh most recommended of the eight.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
- 3CX1st
- 2talk2nd
RingCentral3rd- Kiwi VoIP4th
- Aircall5th
Dialpad6th- Zoom Phone7th
Procall VoIP8th
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- 3CX4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Kiwi VoIP4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Procall VoIP3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- 2talk2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Aircall2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- RingCentral2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Dialpad1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Zoom Phone1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about business phone systems
5 answers
Asked ChatGPT
“Which business phone system should I use in New Zealand?”
Asked ChatGPT
“What are the best business phone systems in New Zealand?”
Asked ChatGPT
“What's the best business phone system in New Zealand for a small team?”
Searched Google, AI Overview
“business phone systems nz”
- 13CX
- 1
Searched Google, AI Overview
“voip phone system”
Brands are shown in the order each answer named them. The survey took place in New Zealand on October 20, 2026.
How often do people search for Zoom Phone compared with other New Zealand business phone systems?
Share of searches by month for 2talk, 3CX, Kiwi VoIP, Aircall, Dialpad, RingCentral, Zoom Phone. The figures are in the table below the chart.
View monthly share of searches table
| Month | 2talk | 3CX | Kiwi VoIP | Aircall | Dialpad | RingCentral | Zoom Phone | Procall VoIP |
|---|---|---|---|---|---|---|---|---|
| Nov 2025 | 33.9% | 24.4% | 16.1% | 10.4% | 10.1% | 2.6% | 1.8% | 0.78% |
| Dec 2025 | 32.9% | 24.1% | 16.3% | 10.7% | 10.7% | 2.3% | 2.3% | 0.65% |
| Jan 2026 | 34.8% | 24.7% | 14.1% | 10.9% | 10.4% | 2.7% | 2.1% | 0.27% |
| Feb 2026 | 33% | 26.7% | 14.1% | 10.1% | 10.1% | 3% | 2.5% | 0.5% |
| Mar 2026 | 36.4% | 24% | 12.7% | 11.1% | 11.1% | 2.3% | 2% | 0.45% |
| Apr 2026 | 34.7% | 24.6% | 14.8% | 10.6% | 10.6% | 2.1% | 2.1% | 0.53% |
| May 2026 | 39.9% | 23% | 13.1% | 9.9% | 9.9% | 1.5% | 2.5% | 0.25% |
| Jun 2026 | 37% | 22.3% | 15.9% | 11.5% | 9.2% | 1.8% | 1.8% | 0.46% |
| Jul 2026 | 34.4% | 24.9% | 12.1% | 12.9% | 10.2% | 2.9% | 2.1% | 0.52% |
| Aug 2026 | 39.1% | 23.1% | 11.2% | 11.9% | 9.7% | 2.4% | 1.9% | 0.73% |
| Sep 2026 | 35.9% | 21% | 12.5% | 16.5% | 10.7% | 1.3% | 1.6% | 0.45% |
| Oct 2026 | 41.6% | 19.9% | 13.7% | 12.7% | 8.5% | 2.3% | 1% | 0.26% |
| Rank | Brand | Share of searches | Estimated monthly branded searches | vs prior month | Share change |
|---|---|---|---|---|---|
| 1, held 1st | 41.6% | 1.6K | 0% | +5.7 points | |
| 2, held 2nd | 19.9% | 770 | -18.1% | -1.1 points | |
| 3, moved from 4th to 3rd | 13.7% | 530 | -5.4% | +1.2 pointsmoved from 4th to 3rd | |
| 4, moved from 3rd to 4th | 12.7% | 490 | -33.8% | -3.9 pointsmoved from 3rd to 4th | |
| 5, held 5th | 8.5% | 330 | -31.3% | -2.2 points | |
| 6, moved from 7th to 6th | 2.3% | 90 | +50% | +1 pointsmoved from 7th to 6th | |
| 7, moved from 6th to 7th | 1% | 40 | -42.9% | -0.5 pointsmoved from 6th to 7th | |
| 8, held 8th | Procall VoIPProcall | 0.26% | 10 | -50% | -0.2 points |
1.
2talk41.6%
Held 1st. 1.6K estimated branded searches, 0% vs prior month. Share +5.7 points.
2.
3CX19.9%
Held 2nd. 770 estimated branded searches, -18.1% vs prior month. Share -1.1 points.
13.7%
Moved from 4th to 3rd. 530 estimated branded searches, -5.4% vs prior month. Share +1.2 points.
4.
Aircall12.7%
Moved from 3rd to 4th. 490 estimated branded searches, -33.8% vs prior month. Share -3.9 points.
5.
Dialpad8.5%
Held 5th. 330 estimated branded searches, -31.3% vs prior month. Share -2.2 points.
2.3%
Moved from 7th to 6th. 90 estimated branded searches, +50% vs prior month. Share +1 points.
1%
Moved from 6th to 7th. 40 estimated branded searches, -42.9% vs prior month. Share -0.5 points.
0.26%
Held 8th. 10 estimated branded searches, -50% vs prior month. Share -0.2 points.
Compare popularity between Zoom Phone and its closest rivals
Every comparison with Zoom Phone
7 comparisons
How has branded search demand for Zoom Phone changed in New Zealand over the last 12 months?
3 findings
- Across the 12 months ending October 2026, estimated monthly branded searches for Zoom Phone in New Zealand fell from 70 to 40.
- Across the 12 months ending October 2026, Zoom Phone’s share of searches among business phone systems in New Zealand decreased from 1.8% to 1%.
- Across the 12 months ending October 2026, Zoom Phone’s share of searches among business phone systems in New Zealand peaked at 2.5% in February 2026 and was lowest at 1% in October 2026.
How did search popularity change for New Zealand business phone systems in October 2026?
6 changes
In October 2026, RingCentral overtook Zoom Phone to rank 6th among business phone systems in New Zealand, with 2.3% of the searches.
In October 2026, Kiwi VoIP overtook Aircall to rank 3rd among business phone systems in New Zealand, with 13.7% of the searches.
In October 2026, 2talk gained share of searches among business phone systems in New Zealand, from 35.9% to 41.6%.
In October 2026, Aircall lost share of searches among business phone systems in New Zealand, from 16.5% to 12.7%.
In October 2026, Dialpad lost share of searches among business phone systems in New Zealand, from 10.7% to 8.5%.
In October 2026, 3CX lost share of searches among business phone systems in New Zealand, from 21% to 19.9%.
How are Zoom Phone’s branded searches counted?
3 search terms
Brandwave collects information about searches that people make online using Zoom Phone’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.
- zoom phone
- zoom phone voip
- zoomphone
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Is Zoom Phone your brand?
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