Kiwi VoIP vs Zoom Phone:Which is more popular in New Zealand?
In October 2026, Kiwi VoIP had more branded searches than Zoom Phone among business phone systems in New Zealand. Kiwi VoIP had about 530 branded searches, while Zoom Phone had 40. Kiwi VoIP made up 13.7% of all business phone system searches we track, and Zoom Phone accounted for 1%. When we asked ChatGPT and Google AI Overviews about business phone systems, Kiwi VoIP appeared in four of the five answers and Zoom Phone in one. Kiwi VoIP was mentioned before Zoom Phone in two out of three answers.
Who do people search for more?
Kiwi VoIP, about 13 searches for every 1 for Zoom Phone
Who does AI mention more?
Kiwi VoIP, mentioned in 4 of 5 answers, Zoom Phone in 1
Who does AI recommend more?
Kiwi VoIP, named ahead of Zoom Phone in 2 of 3 answers
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Top business phone systems in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Kiwi VoIP was mentioned in four out of five: in all three ChatGPT answers and in one of the two Google AI Overviews. Zoom Phone was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. Kiwi VoIP was listed before Zoom Phone in two out of three answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
3CX1st
2talk2nd
RingCentral3rd- Kiwi VoIP4th
Aircall5th
Dialpad6th
Zoom Phone7th
Procall VoIP8th
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- 3CX4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Kiwi VoIP4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Procall VoIP3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- 2talk2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Aircall2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- RingCentral2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Dialpad1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Zoom Phone1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about business phone systems
5 answers
Asked ChatGPT
“Which business phone system should I use in New Zealand?”
Asked ChatGPT
“What are the best business phone systems in New Zealand?”
Asked ChatGPT
“What's the best business phone system in New Zealand for a small team?”
Searched Google, AI Overview
“business phone systems nz”
- 13CX
- 1
Searched Google, AI Overview
“voip phone system”
Brands are shown in the order each answer named them. The survey took place in New Zealand on October 20, 2026.
Is Kiwi VoIP or Zoom Phone more popular in search?
This chart shows how often people search Google for Kiwi VoIP and Zoom Phone by name. Each line represents a brand's share of searches for all eight business phone systems we track, month by month, from searches in New Zealand.
Share of searches by month for Kiwi VoIP, Zoom Phone. The figures are in the table below the chart.
View monthly share of searches table
| Month | 2talk | 3CX | Kiwi VoIP | Aircall | Dialpad | RingCentral | Zoom Phone | Procall VoIP |
|---|---|---|---|---|---|---|---|---|
| Nov 2025 | 33.9% | 24.4% | 16.1% | 10.4% | 10.1% | 2.6% | 1.8% | 0.78% |
| Dec 2025 | 32.9% | 24.1% | 16.3% | 10.7% | 10.7% | 2.3% | 2.3% | 0.65% |
| Jan 2026 | 34.8% | 24.7% | 14.1% | 10.9% | 10.4% | 2.7% | 2.1% | 0.27% |
| Feb 2026 | 33% | 26.7% | 14.1% | 10.1% | 10.1% | 3% | 2.5% | 0.5% |
| Mar 2026 | 36.4% | 24% | 12.7% | 11.1% | 11.1% | 2.3% | 2% | 0.45% |
| Apr 2026 | 34.7% | 24.6% | 14.8% | 10.6% | 10.6% | 2.1% | 2.1% | 0.53% |
| May 2026 | 39.9% | 23% | 13.1% | 9.9% | 9.9% | 1.5% | 2.5% | 0.25% |
| Jun 2026 | 37% | 22.3% | 15.9% | 11.5% | 9.2% | 1.8% | 1.8% | 0.46% |
| Jul 2026 | 34.4% | 24.9% | 12.1% | 12.9% | 10.2% | 2.9% | 2.1% | 0.52% |
| Aug 2026 | 39.1% | 23.1% | 11.2% | 11.9% | 9.7% | 2.4% | 1.9% | 0.73% |
| Sep 2026 | 35.9% | 21% | 12.5% | 16.5% | 10.7% | 1.3% | 1.6% | 0.45% |
| Oct 2026 | 41.6% | 19.9% | 13.7% | 12.7% | 8.5% | 2.3% | 1% | 0.26% |
How has branded search for Kiwi VoIP and Zoom Phone changed in New Zealand over the last 12 months?
3 findings
- Kiwi VoIP was ahead of Zoom Phone in every measured month of the 12 months ending October 2026.
- Across the 12 months ending October 2026, Kiwi VoIP’s share of searches among business phone systems in New Zealand moved from 16.1% to 13.7%, and its estimated monthly branded searches moved from 620 to 530.
- Across the 12 months ending October 2026, Zoom Phone’s share of searches among business phone systems in New Zealand moved from 1.8% to 1%, and its estimated monthly branded searches moved from 70 to 40.
How did search popularity change for New Zealand business phone systems in October 2026?
3 changes
In October 2026, RingCentral overtook Zoom Phone to rank 6th among business phone systems in New Zealand, with 2.3% of the searches.
In October 2026, Kiwi VoIP overtook Aircall to rank 3rd among business phone systems in New Zealand, with 13.7% of the searches.
In October 2026, Zoom Phone lost share of searches among business phone systems in New Zealand, from 1.6% to 1%.
How are Kiwi VoIP’s and Zoom Phone’s branded searches counted?
5 search terms
Brandwave collects information about searches that people make online using Kiwi VoIP’s and Zoom Phone’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Kiwi VoIP
2 branded search terms
- kiwi voip
- kiwivoip
Zoom Phone
3 branded search terms
- zoom phone
- zoom phone voip
- zoomphone
Other head-to-heads among business phone systems
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