Brandwave

Procall VoIP vs Zoom Phone:Which is more popular in New Zealand?

In October 2026, Zoom Phone had more branded searches than Procall VoIP among business phone systems in New Zealand. Zoom Phone had about 40 branded searches, while Procall VoIP had 10. Zoom Phone made up 1% of all business phone system searches we track, and Procall VoIP accounted for 0.26%. When we asked ChatGPT and Google AI Overviews about business phone systems, Procall VoIP appeared in three of the five answers and Zoom Phone in one. Procall VoIP was mentioned before Zoom Phone in two out of three answers.

Among business phone systems in New Zealand in October 2026

Who do people search for more?

Zoom Phone, about 4 searches for every 1 for Procall VoIP

Zoom Phone 40 searchesProcall VoIP 10 searches

Who does AI mention more?

Procall VoIP, mentioned in 3 of 5 answers, Zoom Phone in 1

Procall VoIP in 3 of 5Zoom Phone in 1 of 5

Who does AI recommend more?

Procall VoIP, named ahead of Zoom Phone in 2 of 3 answers

Procall VoIP first in 2Zoom Phone first in 1

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Top business phone systems in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Procall VoIP was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. Zoom Phone was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. Procall VoIP was listed before Zoom Phone in two out of three answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. 3CX1st
  2. 2talk2nd
  3. RingCentral3rd
  4. Kiwi VoIP4th
  5. Aircall5th
  6. Dialpad6th
  7. Zoom Phone7th
  8. Procall VoIP8th

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • 3CX4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Kiwi VoIP4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Procall VoIP3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • 2talk2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Aircall2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • RingCentral2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Dialpad1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Zoom Phone1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about business phone systems

5 answers

Brands are shown in the order each answer named them. The survey took place in New Zealand on October 20, 2026.

Is Procall VoIP or Zoom Phone more popular in search?

This chart shows how often people search Google for Procall VoIP and Zoom Phone by name. Each line represents a brand's share of searches for all eight business phone systems we track, month by month, from searches in New Zealand.

Procall VoIP and Zoom Phone among business phone systems in New Zealand, by month

Share of searches by month for Zoom Phone, Procall VoIP. The figures are in the table below the chart.

View monthly share of searches table
Month2talk3CXKiwi VoIPAircallDialpadRingCentralZoom PhoneProcall VoIP
Nov 202533.9%24.4%16.1%10.4%10.1%2.6%1.8%0.78%
Dec 202532.9%24.1%16.3%10.7%10.7%2.3%2.3%0.65%
Jan 202634.8%24.7%14.1%10.9%10.4%2.7%2.1%0.27%
Feb 202633%26.7%14.1%10.1%10.1%3%2.5%0.5%
Mar 202636.4%24%12.7%11.1%11.1%2.3%2%0.45%
Apr 202634.7%24.6%14.8%10.6%10.6%2.1%2.1%0.53%
May 202639.9%23%13.1%9.9%9.9%1.5%2.5%0.25%
Jun 202637%22.3%15.9%11.5%9.2%1.8%1.8%0.46%
Jul 202634.4%24.9%12.1%12.9%10.2%2.9%2.1%0.52%
Aug 202639.1%23.1%11.2%11.9%9.7%2.4%1.9%0.73%
Sep 202635.9%21%12.5%16.5%10.7%1.3%1.6%0.45%
Oct 202641.6%19.9%13.7%12.7%8.5%2.3%1%0.26%

How has branded search for Procall VoIP and Zoom Phone changed in New Zealand over the last 12 months?

3 findings

How did search popularity change for New Zealand business phone systems in October 2026?

3 changes

  1. In October 2026, RingCentral overtook Zoom Phone to rank 6th among business phone systems in New Zealand, with 2.3% of the searches.

  2. In October 2026, Zoom Phone lost share of searches among business phone systems in New Zealand, from 1.6% to 1%.

  3. Estimated monthly branded searches for Procall VoIP in New Zealand fell 66.7% over 12 measured months, from 30 to 10 in October 2026.

How are Procall VoIP’s and Zoom Phone’s branded searches counted?

4 search terms

Brandwave collects information about searches that people make online using Procall VoIP’s and Zoom Phone’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Procall VoIP

1 branded search term

  • procall

Zoom Phone

3 branded search terms

  • zoom phone
  • zoom phone voip
  • zoomphone

How the Brand Demand Index is measured

Other head-to-heads among business phone systems

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