Brandwave

How popular isChatbase?

In September 2026, people searched for Chatbase by name about 70 times in New Zealand, a 58.8% decrease from the previous year. These searches made up 3.7% of all New Zealand chatbot builder searches, placing Chatbase fourth out of seven builders. When we asked both ChatGPT and Google AI Overviews about chatbot builders, Chatbase appeared in three of the four answers and was the joint most recommended of the seven.

Search and AI answers in September 2026

Chatbase is the fourth most searched of 7 competitors and the joint most recommended in AI answers.

  1. ManychatShare of searches 85.1%Mentioned in 3 of 4 AI answersPlace in AI recommendations 4th
  2. TidioShare of searches 5.3%Mentioned in 3 of 4 AI answersPlace in AI recommendations 3rd
  3. BotpressShare of searches 3.7%Mentioned in 3 of 4 AI answersPlace in AI recommendations 1st
  4. ChatbaseShare of searches 3.7%Mentioned in 3 of 4 AI answersPlace in AI recommendations 1st
  5. LiveChatShare of searches 1.6%Mentioned in 0 of 4 AI answersPlace in AI recommendations –

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Top chatbot builders in ChatGPT and Google AI Overviews

In three ChatGPT questions and one Google AI Overview, Chatbase was mentioned in three out of four: in two of the three ChatGPT answers and in the Google AI Overview. Chatbase is the joint most recommended of the seven.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Botpress1st
  2. Chatbase1st
  3. Tidio3rd
  4. Manychat4th
  5. Chatfuel5th
  6. LiveChat–
  7. Drift–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Manychat3 of 4Named in 2 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Tidio3 of 4Named in 3 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Botpress3 of 4Named in 2 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Chatbase3 of 4Named in 2 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Chatfuel1 of 4Named in 0 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • LiveChat0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Drift0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers

See every answer about chatbot builders

4 answers

  • Asked ChatGPT

    “Which chatbot builder should I use in New Zealand?”

    1. 1Tidio
    2. 2Chatbase
    3. 3Manychat
    4. 4Botpress

  • Asked ChatGPT

    “What are the best chatbot builders in New Zealand?”

    1. 1Chatbase
    2. 2Botpress
    3. 3Tidio
    4. 4Manychat

  • Asked ChatGPT

    “What's the best chatbot builder in New Zealand for a small support team?”

    1. 1Tidio

  • Searched Google, AI Overview

    “best chatbot builder”

    1. 1Botpress
    2. 2Chatfuel
    3. 3Manychat
    4. 4Chatbase

  • Searched Google, AI Overview

    “customer support chatbot”

    Google showed no AI Overview for this search.

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in New Zealand on October 20, 2026.

Which chatbot builders compete with Chatbase?

Chatbase against chatbot builders in New Zealand, by month

Share of searches by month for Manychat, Tidio, Botpress, Chatbase. The figures are in the table below the chart.

View monthly share of searches table
MonthManychatTidioBotpressChatbaseLiveChatChatfuelDrift
Oct 202567.8%12.1%4.7%11.4%2%1.3%0.67%
Nov 202576.9%8.9%4.1%6.5%1.8%1.2%0.59%
Dec 202580.2%6.2%5.6%4.3%1.9%1.2%0.62%
Jan 202678.5%8.8%3.4%6.8%0.98%0.98%0.49%
Feb 202673.4%10.1%6.4%6.4%2.3%0.92%0.46%
Mar 202676.7%9%4.3%6.7%1.9%0.95%0.48%
Apr 202679.2%8.9%3.5%5.4%2%0.5%0.5%
May 202677.7%8.7%3.4%6.8%1.5%1.5%0.49%
Jun 202680%7.5%3.5%5.5%2.5%1%0%
Jul 202683.9%4.7%3.6%4.7%2.1%0.52%0.52%
Aug 202682.9%5.2%3.6%4.7%2.1%1%0.52%
Sep 202685.1%5.3%3.7%3.7%1.6%0.53%0%

  1. 1.Manychat

    85.1%

    Held 1st. 1.6K estimated branded searches, 0% vs prior month. Share +2.2 points.

  2. 2.Tidio

    5.3%

    Held 2nd. 100 estimated branded searches, 0% vs prior month. Share +0.1 points.

  3. 3.Botpress

    3.7%

    Moved from 4th to 3rd. 70 estimated branded searches, 0% vs prior month. Share +0.1 points.

  4. 4.Chatbase

    3.7%

    Moved from 3rd to 4th. 70 estimated branded searches, -22.2% vs prior month. Share -0.9 points.

  5. 5.LiveChat

    1.6%

    Held 5th. 30 estimated branded searches, -25% vs prior month. Share -0.5 points.

  6. 6.Chatfuel

    0.53%

    Held 6th. 10 estimated branded searches, -50% vs prior month. Share -0.5 points.

  7. 7.Drift

    0%

    Held 7th. 0 estimated branded searches, -100% vs prior month. Share -0.5 points.

Compare popularity between Chatbase and its closest rivals

Every comparison with Chatbase

3 comparisons

How has branded search demand for Chatbase changed in New Zealand over the last 12 months?

3 findings
  • Across the 12 months ending September 2026, estimated monthly branded searches for Chatbase in New Zealand fell from 170 to 70.
  • Across the 12 months ending September 2026, Chatbase’s share of searches among chatbot builders in New Zealand decreased from 11.4% to 3.7%.
  • Across the 12 months ending September 2026, Chatbase fell from 3rd to 4th among chatbot builders in New Zealand.

How did search popularity change for New Zealand chatbot builders in September 2026?

6 changes

  1. In September 2026, Manychat gained share of searches among chatbot builders in New Zealand, from 82.9% to 85.1%.

  2. In September 2026, Chatbase lost share of searches among chatbot builders in New Zealand, from 4.7% to 3.7%.

  3. In September 2026, Drift lost share of searches among chatbot builders in New Zealand, from 0.52% to 0%.

  4. In September 2026, Chatfuel lost share of searches among chatbot builders in New Zealand, from 1% to 0.53%.

  5. LiveChat’s share of searches among chatbot builders in New Zealand has lost ground for 3 months in a row, from 2.5% to 1.6% in September 2026.

  6. In September 2026, Botpress rose from 4th to 3rd among chatbot builders in New Zealand.

How are Chatbase’s branded searches counted?

1 search term

Brandwave collects information about searches that people make online using Chatbase’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.

  • chatbase

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How the Brand Demand Index is measured

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