Brandwave

AssetSonar vs Freshservice:Which is more popular?

In September 2026, Freshservice had more branded searches than AssetSonar among IT asset management platforms worldwide. Freshservice had about 40,500 branded searches, while AssetSonar had 480. Freshservice made up 8.5% of all IT asset management platform searches we track, and AssetSonar accounted for 0.1%. When we asked ChatGPT and Google AI Overviews about IT asset management platforms, Freshservice appeared in three of the five answers and AssetSonar in none.

Among IT asset management platforms worldwide in September 2026

Who do people search for more?

Freshservice, about 84 searches for every 1 for AssetSonar

Freshservice 40.5K searchesAssetSonar 480 searches

Who does AI mention more?

Freshservice, mentioned in 3 of 5 answers, AssetSonar in 0

Freshservice in 3 of 5AssetSonar in 0 of 5

Who does AI recommend more?

Freshservice, the only one of the two named

Freshservice first in 3AssetSonar never named

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Top IT asset management platforms in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Freshservice was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. AssetSonar did not appear in any of the five answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Freshservice1st
  2. Snipe-IT2nd
  3. Lansweeper3rd
  4. ServiceNow4th
  5. ManageEngine AssetExplorer5th
  6. Asset Panda6th
  7. InvGate–
  8. Reftab–
  9. AssetSonar–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • ServiceNow4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Freshservice3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Snipe-IT3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Lansweeper3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • ManageEngine AssetExplorer3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Asset Panda1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • InvGate0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Reftab0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • AssetSonar0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about IT asset management platforms

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.

Is AssetSonar or Freshservice more popular in search?

This chart shows how often people search Google for AssetSonar and Freshservice by name. Each line represents a brand's share of searches for all nine IT asset management platforms we track, month by month, from English-language searches worldwide.

AssetSonar and Freshservice among IT asset management platforms worldwide, by month

Share of searches by month for Freshservice, AssetSonar. The figures are in the table below the chart.

View monthly share of searches table
MonthServiceNowFreshserviceSnipe-ITLansweeperInvGateAsset PandaReftabManageEngine AssetExplorerAssetSonar
Oct 202577.5%6.9%5.7%5.7%1.4%1.7%0.62%0.33%0.15%
Nov 202576.4%6.8%6.9%5.6%1.4%1.7%0.75%0.33%0.12%
Dec 202578.4%7%5.8%4.7%1.4%1.7%0.52%0.28%0.13%
Jan 202678.6%7%5.8%4.7%1.2%1.7%0.51%0.28%0.13%
Feb 202679.7%5.8%5.9%4.8%1.2%1.8%0.51%0.23%0.13%
Mar 202677.3%6.9%7%4.6%1.4%1.7%0.62%0.27%0.1%
Apr 202682.1%6%5%4%0.99%1.2%0.43%0.19%0.09%
May 202682.8%6.1%5%3.3%1%1.2%0.36%0.15%0.09%
Jun 202682.7%6.1%5%3.3%1%1.2%0.36%0.15%0.09%
Jul 202680.3%5.9%5.9%4.8%1.2%1.2%0.43%0.18%0.09%
Aug 202678.7%7.1%5.8%4.7%1.4%1.4%0.51%0.21%0.1%
Sep 202677.2%8.5%5.7%4.6%1.7%1.4%0.61%0.21%0.1%

How has the AssetSonar and Freshservice comparison changed over the last 12 months?

3 findings

How did search popularity change for IT asset management platforms worldwide in September 2026?

2 changes
  1. In September 2026, Freshservice gained share of searches among IT asset management platforms worldwide, from 7.1% to 8.5%.

  2. Estimated monthly branded searches for AssetSonar worldwide fell 45.5% over 12 measured months, from 880 to 480 in September 2026.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using AssetSonar’s and Freshservice’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

AssetSonar

1 branded search term

  • assetsonar

Freshservice

1 branded search term

  • freshservice

How the Brand Demand Index is measured

Other head-to-heads among IT asset management platforms

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