Brandwave

3CX vs Nextiva:Which is more popular?

In September 2026, 3CX had more branded searches than Nextiva among business phone systems worldwide. 3CX had about 110,000 branded searches, while Nextiva had 52,300. 3CX made up 15.6% of all business phone system searches we track, and Nextiva accounted for 7.4%. When we asked ChatGPT and Google AI Overviews about business phone systems, Nextiva appeared in four of the five answers and 3CX in none.

Among business phone systems worldwide in September 2026

Who do people search for more?

3CX, about 2 searches for every 1 for Nextiva

3CX 110K searchesNextiva 52.3K searches

Who does AI mention more?

Nextiva, mentioned in 4 of 5 answers, 3CX in 0

Nextiva in 4 of 53CX in 0 of 5

Who does AI recommend more?

Nextiva, the only one of the two named

Nextiva first in 43CX never named

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Top business phone systems in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Nextiva was mentioned in four out of five: in two of the three ChatGPT answers and in both Google AI Overviews. 3CX did not appear in any of the five answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. RingCentral1st
  2. Zoom Phone2nd
  3. Nextiva3rd
  4. Aircall4th
  5. Ooma5th
  6. Dialpad6th
  7. CloudTalk7th
  8. Quo8th
  9. 3CX–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • RingCentral4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Nextiva4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Zoom Phone4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Ooma3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Dialpad2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Aircall2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Quo2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • CloudTalk2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • 3CX0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about business phone systems

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.

Is 3CX or Nextiva more popular in search?

This chart shows how often people search Google for 3CX and Nextiva by name. Each line represents a brand's share of searches for all nine business phone systems we track, month by month, from English-language searches worldwide.

3CX and Nextiva among business phone systems worldwide, by month

Share of searches by month for 3CX, Nextiva. The figures are in the table below the chart.

View monthly share of searches table
MonthRingCentral3CXDialpadOomaAircallNextivaQuoCloudTalkZoom Phone
Oct 202526.6%16%11.1%8.8%11%6.3%13.5%2.7%3.9%
Nov 202526.2%18.4%10.4%10.1%10.4%7.3%10.5%3.1%3.7%
Dec 202527.8%16.3%11.3%10.9%9.2%7.9%9.2%3.3%4%
Jan 202624.8%15.1%10.4%8.3%18.7%7.2%8.7%3.1%3.7%
Feb 202624.9%18.2%10.4%10%12.5%7.3%8.6%3.7%4.5%
Mar 202627.2%16.5%11.5%9%11.3%6.7%9.6%4.1%4%
Apr 202629.4%14.5%12.3%9.8%10%7.3%8.6%3.7%4.4%
May 202626.2%15.5%10.8%10.4%10.7%7.7%9.1%4.8%4.7%
Jun 202625%18.1%12.6%9.9%10.3%7.2%8.7%3.7%4.4%
Jul 202625.2%15%12.7%12.3%10.4%7.2%8.8%3.8%4.5%
Aug 202626.6%15.9%11.1%13.1%9%7.6%7.8%4%4.8%
Sep 202625.6%15.6%13.3%12.9%10.8%7.4%6.5%3.9%3.9%

How has the 3CX and Nextiva comparison changed over the last 12 months?

3 findings
  • 3CX was ahead of Nextiva in every measured month of the 12 months ending September 2026.
  • Across the 12 months ending September 2026, 3CX’s share of searches among business phone systems worldwide moved from 16% to 15.6%, and its estimated monthly branded searches moved from 135K to 110K.
  • Across the 12 months ending September 2026, Nextiva’s share of searches among business phone systems worldwide moved from 6.3% to 7.4%, and its estimated monthly branded searches moved from 53K to 52.3K.

How did search popularity change for business phone systems worldwide in September 2026?

2 changes
  1. In September 2026, Nextiva rose from 7th to 6th among business phone systems worldwide.

  2. Estimated monthly branded searches for 3CX worldwide fell 18.5% over 12 measured months, from 135K to 110K in September 2026.

How are branded searches counted?

9 search terms

Brandwave collects information about searches that people make online using 3CX’s and Nextiva’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

3CX

1 branded search term

  • 3cx

Nextiva

8 branded search terms

  • nextiva
  • nextiva app
  • nextiva business phone
  • nextiva com
  • nextiva phone system
  • nextiva software
  • nextiva voip
  • nextiva xbert

How the Brand Demand Index is measured

Other head-to-heads among business phone systems

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