3CX vs Ooma:Which is more popular?
In September 2026, 3CX had more branded searches than Ooma among business phone systems worldwide. 3CX had about 110,000 branded searches, while Ooma had 90,500. 3CX made up 15.6% of all business phone system searches we track, and Ooma accounted for 12.9%. When we asked ChatGPT and Google AI Overviews about business phone systems, Ooma appeared in three of the five answers and 3CX in none.
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Top business phone systems in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Ooma was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. 3CX did not appear in any of the five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
RingCentral1st
Zoom Phone2nd
Nextiva3rd
Aircall4th
Ooma5th
Dialpad6th
CloudTalk7th
Quo8th
3CX–
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- RingCentral4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Nextiva4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Zoom Phone4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Ooma3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Dialpad2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Aircall2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Quo2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- CloudTalk2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- 3CX0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about business phone systems
5 answers
Asked ChatGPT
“Which business phone system should I use?”
Asked ChatGPT
“What are the best business phone systems?”
Asked ChatGPT
“What's the best business phone system for a sales team?”
Searched Google, AI Overview
“business phone system”
Searched Google, AI Overview
“voip phone system”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is 3CX or Ooma more popular in search?
This chart shows how often people search Google for 3CX and Ooma by name. Each line represents a brand's share of searches for all nine business phone systems we track, month by month, from English-language searches worldwide.
Share of searches by month for 3CX, Ooma. The figures are in the table below the chart.
View monthly share of searches table
| Month | RingCentral | 3CX | Dialpad | Ooma | Aircall | Nextiva | Quo | CloudTalk | Zoom Phone |
|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 26.6% | 16% | 11.1% | 8.8% | 11% | 6.3% | 13.5% | 2.7% | 3.9% |
| Nov 2025 | 26.2% | 18.4% | 10.4% | 10.1% | 10.4% | 7.3% | 10.5% | 3.1% | 3.7% |
| Dec 2025 | 27.8% | 16.3% | 11.3% | 10.9% | 9.2% | 7.9% | 9.2% | 3.3% | 4% |
| Jan 2026 | 24.8% | 15.1% | 10.4% | 8.3% | 18.7% | 7.2% | 8.7% | 3.1% | 3.7% |
| Feb 2026 | 24.9% | 18.2% | 10.4% | 10% | 12.5% | 7.3% | 8.6% | 3.7% | 4.5% |
| Mar 2026 | 27.2% | 16.5% | 11.5% | 9% | 11.3% | 6.7% | 9.6% | 4.1% | 4% |
| Apr 2026 | 29.4% | 14.5% | 12.3% | 9.8% | 10% | 7.3% | 8.6% | 3.7% | 4.4% |
| May 2026 | 26.2% | 15.5% | 10.8% | 10.4% | 10.7% | 7.7% | 9.1% | 4.8% | 4.7% |
| Jun 2026 | 25% | 18.1% | 12.6% | 9.9% | 10.3% | 7.2% | 8.7% | 3.7% | 4.4% |
| Jul 2026 | 25.2% | 15% | 12.7% | 12.3% | 10.4% | 7.2% | 8.8% | 3.8% | 4.5% |
| Aug 2026 | 26.6% | 15.9% | 11.1% | 13.1% | 9% | 7.6% | 7.8% | 4% | 4.8% |
| Sep 2026 | 25.6% | 15.6% | 13.3% | 12.9% | 10.8% | 7.4% | 6.5% | 3.9% | 3.9% |
How has the 3CX and Ooma comparison changed over the last 12 months?
3 findings
- 3CX was ahead of Ooma in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, 3CX’s share of searches among business phone systems worldwide moved from 16% to 15.6%, and its estimated monthly branded searches moved from 135K to 110K.
- Across the 12 months ending September 2026, Ooma’s share of searches among business phone systems worldwide moved from 8.8% to 12.9%, and its estimated monthly branded searches moved from 74K to 90.5K.
How did search popularity change for business phone systems worldwide in September 2026?
3 changes
In September 2026, Dialpad overtook Ooma to rank 3rd among business phone systems worldwide, with 13.3% of the searches.
Estimated monthly branded searches for Ooma worldwide rose 22.3% over 12 measured months, from 74K to 90.5K in September 2026.
Estimated monthly branded searches for 3CX worldwide fell 18.5% over 12 measured months, from 135K to 110K in September 2026.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using 3CX’s and Ooma’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
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