Brandwave

Lookback vs Lyssna:Which is more popular?

In September 2026, Lookback had more branded searches than Lyssna among user testing platforms worldwide. Lookback had about 201,000 branded searches, while Lyssna had 8,510. Lookback made up 77.4% of all user testing platform searches we track, and Lyssna accounted for 3.3%. When we asked ChatGPT and Google AI Overviews about user testing platforms, Lookback and Lyssna each appeared in three of the five answers. Lyssna was mentioned before Lookback in every answer that named either.

Among user testing platforms worldwide in September 2026

Who do people search for more?

Lookback, about 24 searches for every 1 for Lyssna

Lookback 201K searchesLyssna 8.5K searches

Who does AI mention more?

Both were mentioned in 3 of 5 answers.

Lookback in 3 of 5Lyssna in 3 of 5

Who does AI recommend more?

Lyssna, named ahead of Lookback in 3 of 3 answers

Lyssna first in 3Lookback never first

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Top user testing platforms in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Lookback and Lyssna were each mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. Lyssna was listed before Lookback in every answer that named either.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Maze1st
  2. UserTesting2nd
  3. Lyssna3rd
  4. Userlytics4th
  5. Lookback5th
  6. Useberry5th
  7. TryMyUI–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • UserTesting5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Maze4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Lookback3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Lyssna3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Userlytics2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Useberry2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • TryMyUI0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about user testing platforms

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.

Is Lookback or Lyssna more popular in search?

This chart shows how often people search Google for Lookback and Lyssna by name. Each line represents a brand's share of searches for all seven user testing platforms we track, month by month, from English-language searches worldwide.

Lookback and Lyssna among user testing platforms worldwide, by month

Share of searches by month for Lookback, Lyssna. The figures are in the table below the chart.

View monthly share of searches table
MonthLookbackUserlyticsTryMyUILyssnaUseberryMazeUserTesting
Oct 202577.4%8.5%7%3.9%2.5%0.6%0.07%
Nov 202582.7%6.1%6.1%2.7%1.8%0.53%0.08%
Dec 202585.4%6.3%4.2%2.3%1.2%0.43%0.06%
Jan 202677.2%10.4%7%3.2%1.7%0.45%0.06%
Feb 202679.6%8.8%5.9%3.3%1.7%0.54%0.15%
Mar 202678.5%8.6%7.1%3.2%1.7%0.51%0.3%
Apr 202678.1%10.5%4.7%3.9%1.7%0.64%0.35%
May 202676.7%10.3%5.6%3.9%2%0.76%0.76%
Jun 202673.6%14.8%4.4%3.8%2%0.56%0.85%
Jul 202674.3%14.9%4.5%3.8%1.6%0.56%0.4%
Aug 202674.8%15%4.5%3.8%1.3%0.45%0.15%
Sep 202677.4%12.7%4.7%3.3%1.4%0.53%0.04%

How has the Lookback and Lyssna comparison changed over the last 12 months?

3 findings
  • Lookback was ahead of Lyssna in every measured month of the 12 months ending September 2026.
  • Across the 12 months ending September 2026, Lookback’s share of searches among user testing platforms worldwide held steady at 77.4%, and its estimated monthly branded searches held steady at 201K.
  • Across the 12 months ending September 2026, Lyssna’s share of searches among user testing platforms worldwide moved from 3.9% to 3.3%, and its estimated monthly branded searches moved from 10K to 8.5K.

How did search popularity change for user testing platforms worldwide in September 2026?

2 changes
  1. In September 2026, Lookback gained share of searches among user testing platforms worldwide, from 74.8% to 77.4%.

  2. In September 2026, Lyssna lost share of searches among user testing platforms worldwide, from 3.8% to 3.3%.

How are branded searches counted?

4 search terms

Brandwave collects information about searches that people make online using Lookback’s and Lyssna’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Lookback

1 branded search term

  • lookback

Lyssna

3 branded search terms

  • lyssna
  • lyssna usability testing
  • lyssna user testing

How the Brand Demand Index is measured

Other head-to-heads among user testing platforms

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