Laserfiche vs M-Files:Which is more popular?
In September 2026, Laserfiche had more branded searches than M-Files among records management software worldwide. Laserfiche had about 22,200 branded searches, while M-Files had 14,800. Laserfiche made up 6.7% of all records management software searches we track, and M-Files accounted for 4.5%. When we asked ChatGPT and Google AI Overviews about records management software, M-Files appeared in three of the five answers and Laserfiche in two. M-Files was mentioned before Laserfiche in two out of three answers.
Who do people search for more?
Laserfiche, about 50% more searches than M-Files
Who does AI mention more?
M-Files, mentioned in 3 of 5 answers, Laserfiche in 2
Who does AI recommend more?
M-Files, named ahead of Laserfiche in 2 of 3 answers
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Top records management software in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, M-Files was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. Laserfiche was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. M-Files was listed before Laserfiche in two out of three answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
M-Files1st
Microsoft Purview2nd
Laserfiche3rd
DocuWare4th
OpenText5th
Access6th
Iron Mountain–
Collabspace–
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Access4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Microsoft Purview3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
M-Files3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
DocuWare2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Laserfiche2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
OpenText2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Iron Mountain0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Collabspace0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about records management software
5 answers
Asked ChatGPT
“Which records management software should I use?”
Asked ChatGPT
“What are the best records management software options?”
Asked ChatGPT
“What's the best records management software for organised business records?”
Searched Google, AI Overview
“records management software”
Searched Google, AI Overview
“records management system”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.
Is Laserfiche or M-Files more popular in search?
This chart shows how often people search Google for Laserfiche and M-Files by name. Each line represents a brand's share of searches for all eight records management software we track, month by month, from English-language searches worldwide.
Share of searches by month for Laserfiche, M-Files. The figures are in the table below the chart.
View monthly share of searches table
| Month | Iron Mountain | Microsoft Purview | DocuWare | Laserfiche | M-Files | Collabspace | Access | OpenText |
|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 60.2% | 14.8% | 12.2% | 6.7% | 5.4% | 0.39% | 0.19% | 0.1% |
| Nov 2025 | 74.1% | 10% | 8.2% | 3.6% | 3.7% | 0.26% | 0.11% | 0.04% |
| Dec 2025 | 60.4% | 14.8% | 12.2% | 6.6% | 5.4% | 0.26% | 0.19% | 0.06% |
| Jan 2026 | 60.3% | 14.9% | 12.2% | 6.7% | 5.4% | 0.22% | 0.22% | 0.08% |
| Feb 2026 | 61.1% | 15.1% | 12.4% | 5.5% | 5.5% | 0.18% | 0.2% | 0.08% |
| Mar 2026 | 58.4% | 17.6% | 11.8% | 6.5% | 5.3% | 0.17% | 0.19% | 0.08% |
| Apr 2026 | 58.4% | 17.6% | 11.8% | 6.5% | 5.3% | 0.17% | 0.19% | 0.08% |
| May 2026 | 63.2% | 15.6% | 10.4% | 5.7% | 4.7% | 0.19% | 0.2% | 0.05% |
| Jun 2026 | 61.1% | 18.4% | 10.1% | 5.5% | 4.5% | 0.22% | 0.18% | 0.06% |
| Jul 2026 | 63.2% | 15.6% | 10.4% | 5.7% | 4.7% | 0.19% | 0.17% | 0.07% |
| Aug 2026 | 62.9% | 15.5% | 10.4% | 7% | 3.8% | 0.18% | 0.19% | 0.05% |
| Sep 2026 | 60.3% | 18.2% | 10% | 6.7% | 4.5% | 0.22% | 0.18% | 0.04% |
How has the Laserfiche and M-Files comparison changed over the last 12 months?
3 findings
- The lead changed hands 4 times in the 12 months ending September 2026: M-Files took it in November 2025, Laserfiche took it in December 2025, M-Files took it in February 2026, Laserfiche took it in March 2026.
- Across the 12 months ending September 2026, Laserfiche’s share of searches among records management software worldwide held steady at 6.7%, and its estimated monthly branded searches held steady at 22.2K.
- Across the 12 months ending September 2026, M-Files’ share of searches among records management software worldwide moved from 5.4% to 4.5%, and its estimated monthly branded searches moved from 18.1K to 14.8K.
How did search popularity change for records management software worldwide in September 2026?
1 change

In September 2026, M-Files gained share of searches among records management software worldwide, from 3.8% to 4.5%.
How are branded searches counted?
3 search terms
Brandwave collects information about searches that people make online using Laserfiche’s and M-Files’ names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Laserfiche
1 branded search term
- laserfiche
M-Files
2 branded search terms
- m-files
- m-files app
Other head-to-heads among records management software

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