Medallia vs SurveyMonkey:Which is searched more?
In September 2026, SurveyMonkey had more branded searches than Medallia among experience management platforms worldwide. SurveyMonkey had about 369,000 branded searches, while Medallia had 40,500. SurveyMonkey made up 45.6% of all experience management platform searches we track, and Medallia accounted for 5%. These are worldwide searches for English-language branded terms.
Follow Medallia vs SurveyMonkey and get free monthly updates on what changed
By continuing you'll get index updates and occasional product news from Brandwave. Unsubscribe any time. Privacy
Is Medallia or SurveyMonkey more popular in search?
Compare the platforms that measure customer and employee experience. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of searches by month for SurveyMonkey, Medallia. The figures are in the table below the chart.
View monthly share of searches table
| Month | SurveyMonkey | Qualtrics | Birdeye | Sprinklr | Medallia | InMoment |
|---|---|---|---|---|---|---|
| Oct 2025 | 48.8% | 32.6% | 5.4% | 8% | 4.4% | 0.88% |
| Nov 2025 | 52.8% | 28.8% | 5.8% | 7.1% | 4.7% | 0.78% |
| Dec 2025 | 47% | 31.3% | 6.3% | 9.4% | 5.2% | 0.84% |
| Jan 2026 | 50.7% | 27.7% | 6.8% | 8.3% | 5.6% | 0.91% |
| Feb 2026 | 47.8% | 31.9% | 6.4% | 7.8% | 5.2% | 0.86% |
| Mar 2026 | 45.8% | 30.6% | 11.2% | 7.5% | 4.1% | 0.67% |
| Apr 2026 | 43.4% | 35.4% | 4.8% | 8.7% | 7.1% | 0.63% |
| May 2026 | 47.2% | 31.5% | 6.3% | 7.7% | 6.3% | 0.85% |
| Jun 2026 | 50.8% | 27.7% | 5.6% | 8.3% | 6.8% | 0.74% |
| Jul 2026 | 49.5% | 26.8% | 6.6% | 9.9% | 6.6% | 0.72% |
| Aug 2026 | 49.9% | 27.1% | 6.7% | 10% | 5.5% | 0.89% |
| Sep 2026 | 45.6% | 30.3% | 9.1% | 9.1% | 5% | 0.81% |
How has the Medallia and SurveyMonkey comparison changed over the last 12 months?
3 findings
- SurveyMonkey was ahead of Medallia in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Medallia’s share of searches among experience management platforms worldwide moved from 4.4% to 5%, and its estimated monthly branded searches moved from 49.5K to 40.5K.
- Across the 12 months ending September 2026, SurveyMonkey’s share of searches among experience management platforms worldwide moved from 48.8% to 45.6%, and its estimated monthly branded searches moved from 551K to 369K.
How did search popularity change for experience management platforms worldwide in September 2026?
2 changes
In September 2026, SurveyMonkey lost share of searches among experience management platforms worldwide, from 49.9% to 45.6%.
Medallia’s share of searches among experience management platforms worldwide has lost ground for 3 months in a row, from 6.8% to 5% in September 2026.
How are branded searches counted?
7 search terms
Brandwave collects information about searches that people make online using Medallia’s and SurveyMonkey’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Medallia
2 branded search terms
- medallia
- medallia customer feedback
SurveyMonkey
5 branded search terms
- survey monkey
- survey monkey survey
- SurveyMonkey
- surveymonkey audience
- surveymonkey questionnaire
Other head-to-heads among experience management platforms
Put your own brand in this comparison
Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.