Netomi vs Salesforce:Which is searched more?
In September 2026, Salesforce had more branded searches than Netomi among conversational AI platforms worldwide. Salesforce had about 37,000 branded searches, while Netomi had 6,600. Salesforce made up 64.4% of all conversational AI platform searches we track, and Netomi accounted for 11.5%. These are worldwide searches for English-language branded terms.
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Is Netomi or Salesforce more popular in search?
Compare the platforms used to automate customer conversations. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of searches by month for Salesforce, Netomi. The figures are in the table below the chart.
View monthly share of searches table
| Month | Salesforce | Yellow.ai | Netomi | Ada | Ultimate | Forethought |
|---|---|---|---|---|---|---|
| Oct 2025 | 71.3% | 13.4% | 3.9% | 9.1% | 2.2% | 0.04% |
| Nov 2025 | 70.1% | 13.2% | 7.2% | 7.3% | 2.1% | 0.03% |
| Dec 2025 | 73.8% | 11.4% | 6.2% | 6.3% | 2.2% | 0.03% |
| Jan 2026 | 65.9% | 17.7% | 6.4% | 7.2% | 2.8% | 0.04% |
| Feb 2026 | 71.8% | 12.8% | 7% | 6.2% | 2.1% | 0.05% |
| Mar 2026 | 67.4% | 13.9% | 7.6% | 8.8% | 2.3% | 0.04% |
| Apr 2026 | 65.5% | 14.4% | 9.6% | 8.6% | 1.9% | 0.04% |
| May 2026 | 66.5% | 11.9% | 11.9% | 7.7% | 1.9% | 0.03% |
| Jun 2026 | 69.6% | 11.8% | 9.6% | 7.1% | 1.9% | 0.03% |
| Jul 2026 | 63.5% | 13.1% | 13.1% | 8.1% | 2.1% | 0.05% |
| Aug 2026 | 59.9% | 19.6% | 10.7% | 7.7% | 2.1% | 0.05% |
| Sep 2026 | 64.4% | 14.1% | 11.5% | 7.7% | 2.3% | 0.05% |
How has the Netomi and Salesforce comparison changed over the last 12 months?
3 findings
- Salesforce was ahead of Netomi in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Netomi’s share of searches among conversational AI platforms worldwide moved from 3.9% to 11.5%, and its estimated monthly branded searches moved from 2.9K to 6.6K.
- Across the 12 months ending September 2026, Salesforce’s share of searches among conversational AI platforms worldwide moved from 71.3% to 64.4%, and its estimated monthly branded searches moved from 52.6K to 37K.
How did search popularity change for conversational AI platforms worldwide in September 2026?
2 changes
In September 2026, Salesforce gained share of searches among conversational AI platforms worldwide, from 59.9% to 64.4%.
In September 2026, Netomi gained share of searches among conversational AI platforms worldwide, from 10.7% to 11.5%.
How are branded searches counted?
3 search terms
Brandwave collects information about searches that people make online using Netomi’s and Salesforce’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Netomi
1 branded search term
- netomi
Salesforce
2 branded search terms
- agentforce
- salesforce agentforce
Other head-to-heads among conversational AI platforms
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