How popular isVitally in search?
In August 2026, there were an estimated 10K branded searches for Vitally worldwide which is up 48.6% over the last 11 months. Vitally holds 21.8% estimated Share of Search among customer success platforms worldwide and is ranked 2nd of 7 competitors for search popularity. These are worldwide searches for English-language branded terms.
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Which customer success platforms compete with Vitally?
Share of Search by month for Gainsight, Vitally, Planhat, ChurnZero, Totango, ClientSuccess, Custify. The figures are in the table below the chart.
View monthly share of search table
| Month | Gainsight | Vitally | Planhat | ChurnZero | Totango | ClientSuccess | Custify |
|---|---|---|---|---|---|---|---|
| Oct 2025 | 42.5% | 12.8% | 19% | 10.4% | 8.4% | 3.7% | 3.1% |
| Nov 2025 | 52.1% | 12.9% | 15.7% | 8.5% | 5.7% | 2.6% | 2.5% |
| Dec 2025 | 41.5% | 22.8% | 15.2% | 8.2% | 6.7% | 3.1% | 2.4% |
| Jan 2026 | 39.2% | 11.9% | 21.6% | 11.7% | 7.8% | 4.2% | 3.5% |
| Feb 2026 | 29.7% | 24.6% | 20% | 10.9% | 8.8% | 4% | 2% |
| Mar 2026 | 30% | 20.3% | 24.6% | 11% | 7.3% | 4.1% | 2.7% |
| Apr 2026 | 30.5% | 25.1% | 20.5% | 11.1% | 7.4% | 3.4% | 2.1% |
| May 2026 | 27.4% | 27.6% | 22.5% | 10% | 6.6% | 3.7% | 2.3% |
| Jun 2026 | 42.6% | 19.2% | 19.1% | 8.5% | 5.6% | 3.1% | 1.9% |
| Jul 2026 | 41.9% | 8.3% | 23% | 12.5% | 6.8% | 4.7% | 2.8% |
| Aug 2026 | 39.7% | 21.8% | 17.8% | 9.7% | 5.3% | 3.6% | 2.2% |
| Sep 2026 | — | — | — | — | — | — | — |
| Rank | Brand | Share of Search | Estimated monthly branded searches | vs prior month | Share change |
|---|---|---|---|---|---|
| 1, held 1st | 39.7% | 18.1K | +22.3% | -2.2 points | |
| 2, moved from 4th to 2nd | 21.8% | 10K | +239.1% | +13.5 pointsmoved from 4th to 2nd | |
| 3, moved from 2nd to 3rd | 17.8% | 8.1K | -0.25% | -5.2 pointsmoved from 2nd to 3rd | |
| 4, moved from 3rd to 4th | 9.7% | 4.4K | 0% | -2.8 pointsmoved from 3rd to 4th | |
| 5, held 5th | 5.3% | 2.4K | 0% | -1.5 points | |
| 6, held 6th | 3.6% | 1.6K | -0.61% | -1.1 points | |
| 7, held 7th | 2.2% | 1K | +1% | -0.6 points |
39.7%
Held 1st. 18.1K estimated branded searches, +22.3% vs prior month. Share -2.2 points.
2.
Vitally21.8%
Moved from 4th to 2nd. 10K estimated branded searches, +239.1% vs prior month. Share +13.5 points.
3.
Planhat17.8%
Moved from 2nd to 3rd. 8.1K estimated branded searches, -0.25% vs prior month. Share -5.2 points.
9.7%
Moved from 3rd to 4th. 4.4K estimated branded searches, 0% vs prior month. Share -2.8 points.
5.
Totango5.3%
Held 5th. 2.4K estimated branded searches, 0% vs prior month. Share -1.5 points.
3.6%
Held 6th. 1.6K estimated branded searches, -0.61% vs prior month. Share -1.1 points.
7.
Custify2.2%
Held 7th. 1K estimated branded searches, +1% vs prior month. Share -0.6 points.
Compare search popularity between Vitally and its closest rivals
How has branded search demand for Vitally changed worldwide over the last 12 months?
4 findings
- Across the 11 months ending August 2026, estimated monthly branded searches for Vitally worldwide rose from 6.7K to 10K.
- Across the 11 months ending August 2026, Vitally’s estimated Share of Search among customer success platforms worldwide increased from 12.8% to 21.8%.
- Across the 11 months ending August 2026, Vitally’s estimated Share of Search among customer success platforms worldwide peaked at 27.6% in May 2026 and was lowest at 8.3% in July 2026.
- Across the 11 months ending August 2026, Vitally rose from 3rd to 2nd among customer success platforms worldwide.
How did search popularity change for customer success platforms worldwide in August 2026?
6 changes
In August 2026, Vitally overtook ChurnZero to rank 2nd among customer success platforms worldwide, at 21.8%.
In August 2026, Planhat lost estimated Share of Search among customer success platforms worldwide, from 23% to 17.8%.
In August 2026, ChurnZero lost estimated Share of Search among customer success platforms worldwide, from 12.5% to 9.7%.
In August 2026, Gainsight lost estimated Share of Search among customer success platforms worldwide, from 41.9% to 39.7%.
In August 2026, Totango lost estimated Share of Search among customer success platforms worldwide, from 6.8% to 5.3%.
In August 2026, ClientSuccess lost estimated Share of Search among customer success platforms worldwide, from 4.7% to 3.6%.
Where does Vitally compete?
| Competitor set | Rank | Share of Search | Ranking |
|---|---|---|---|
| Customer retention platforms | 3rd of 5 | 2.1% | Show ranking |
| Customer success platforms | 2nd of 7 | 21.8% | Shown above |
| Customer success software | 2nd of 5 | 23.2% | Show ranking |
How is Vitally measured?
Brandwave collects information about searches that people make online using Vitally’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.
2 branded search terms
- vitally cs
- vitally customer success
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Is Vitally your brand?
Put your own campaigns, spend and outcomes next to this demand line, so you can see which of your marketing lined up with the movements above.