Brandwave

How popular isCustify in search?

In August 2026, there were an estimated 1K branded searches for Custify worldwide which is down 37.3% over the last 11 months. Custify holds 4% estimated Share of Search among customer success platforms worldwide and is ranked 5th of 5 competitors for search popularity. Worldwide · English terms: these are worldwide searches for English-language branded terms.

Share of Search, August 2026
  1. Vitally39.7%
  2. Planhat32.3%
  3. ChurnZero17.5%
  4. ClientSuccess6.5%
  5. Custify4%
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Which customer success platforms compete with Custify?

Custify against customer success platforms worldwide, by month

Share of Search by month for Vitally, Planhat, ChurnZero, ClientSuccess, Custify. The figures are in the table below the chart.

View monthly share of search table
MonthVitallyPlanhatChurnZeroClientSuccessCustify
Oct 202526.2%38.8%21.1%7.6%6.3%
Nov 202530.6%37.1%20.2%6.1%6%
Dec 202544%29.4%15.9%5.9%4.7%
Jan 202622.5%40.7%22.2%8%6.6%
Feb 202640.1%32.5%17.7%6.4%3.3%
Mar 202632.4%39.3%17.5%6.6%4.2%
Apr 202640.4%32.9%17.9%5.4%3.3%
May 202641.8%34.1%15.1%5.6%3.5%
Jun 202637%36.8%16.3%6%3.7%
Jul 202616.2%44.8%24.3%9.1%5.5%
Aug 202639.7%32.3%17.5%6.5%4%
Sep 2026—————
  1. 1.Vitally

    39.7%

    moved from 3rd to 1st · 10K estimated branded searches · +239.1% vs prior month · +23.4 points

  2. 2.Planhat

    32.3%

    moved from 1st to 2nd · 8.1K estimated branded searches · -0.25% vs prior month · -12.6 points

  3. 3.ChurnZero

    17.5%

    moved from 2nd to 3rd · 4.4K estimated branded searches · 0% vs prior month · -6.8 points

  4. held 4th · 1.6K estimated branded searches · -0.61% vs prior month · -2.6 points

  5. held 5th · 1K estimated branded searches · +1% vs prior month · -1.5 points

Compare search popularity between Custify and its closest rivals

How has branded search demand for Custify changed worldwide over the last 12 months?

  • Across the 11 months ending August 2026, estimated monthly branded searches for Custify worldwide fell from 1.6K to 1K.
  • Across the 11 months ending August 2026, Custify’s estimated Share of Search among customer success platforms worldwide decreased from 6.3% to 4%.
  • Across the 11 months ending August 2026, Custify’s estimated Share of Search among customer success platforms worldwide peaked at 6.6% in January 2026 and was lowest at 3.3% in February 2026.

How did search popularity change for customer success platforms worldwide in August 2026?

  1. In August 2026, Vitally overtook ChurnZero to take the highest estimated Share of Search among customer success platforms worldwide, at 39.7%.

  2. In August 2026, Planhat lost estimated Share of Search among customer success platforms worldwide, from 44.8% to 32.3%.

  3. In August 2026, ChurnZero lost estimated Share of Search among customer success platforms worldwide, from 24.3% to 17.5%.

  4. In August 2026, ClientSuccess lost estimated Share of Search among customer success platforms worldwide, from 9.1% to 6.5%.

  5. In August 2026, Custify lost estimated Share of Search among customer success platforms worldwide, from 5.5% to 4%.

How is Custify measured?

Brandwave collects information about searches that people make online using Custify’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.

2 branded search terms

  • custify
  • custify customer success

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How the Brand Demand Index is measured

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Is Custify your brand?

Put your own campaigns, spend and outcomes next to this demand line, so you can see which of your marketing lined up with the movements above.