Brandwave

How popular isCIS Infinity?

In September 2026, people searched for CIS Infinity by name about 70 times worldwide, about the same as the previous year. These searches made up 0.23% of all global utility customer information system searches, placing CIS Infinity fourth out of six systems. When we asked both ChatGPT and Google AI Overviews about utility customer information systems, CIS Infinity appeared in two of the five answers and was the fourth most recommended of the six.

Search and AI answers in September 2026

CIS Infinity is the fourth most searched of 6 competitors and the fourth most recommended in AI answers.

  1. ItronShare of searches 59.1%Mentioned in 0 of 5 AI answersPlace in AI recommendations –
  2. VertexOneShare of searches 39.5%Mentioned in 0 of 5 AI answersPlace in AI recommendations –
  3. SAP S/4HANA UtilitiesShare of searches 1%Mentioned in 2 of 5 AI answersPlace in AI recommendations 3rd
  4. CIS InfinityShare of searches 0.23%Mentioned in 2 of 5 AI answersPlace in AI recommendations 4th
  5. Oracle Utilities Customer Cloud ServiceShare of searches 0.13%Mentioned in 2 of 5 AI answersPlace in AI recommendations 2nd

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Top utility customer information systems in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, CIS Infinity was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. CIS Infinity is the fourth most recommended of the six.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Cayenta CIS1st
  2. Oracle Utilities Customer Cloud Service2nd
  3. SAP S/4HANA Utilities3rd
  4. CIS Infinity4th
  5. Itron–
  6. VertexOne–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Cayenta CIS3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • SAP S/4HANA Utilities2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • CIS Infinity2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Oracle Utilities Customer Cloud Service2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Itron0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • VertexOne0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about utility customer information systems

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.

Which utility customer information systems compete with CIS Infinity?

CIS Infinity against utility customer information systems worldwide, by month

Share of searches by month for Itron, VertexOne, CIS Infinity. The figures are in the table below the chart.

View monthly share of searches table
MonthItronVertexOneSAP S/4HANA UtilitiesCIS InfinityOracle Utilities Customer Cloud ServiceCayenta CIS
Oct 202563.9%34.8%0.75%0.2%0.26%0.06%
Nov 202568.1%30.3%0.8%0.21%0.52%0.06%
Dec 202563.9%35%0.6%0.14%0.32%0.04%
Jan 202663.8%34.9%0.74%0.14%0.32%0.07%
Feb 202672%26.3%1%0.13%0.45%0.06%
Mar 202668.1%30.4%0.98%0.15%0.34%0.03%
Apr 202668.2%30.4%0.98%0.15%0.21%0.06%
May 202668%30.4%0.98%0.15%0.34%0.08%
Jun 202663%34.5%2.1%0.17%0.24%0.07%
Jul 202662.8%34.3%2.5%0.14%0.17%0.07%
Aug 202662.8%34.4%2.5%0.17%0.14%0.03%
Sep 202659.1%39.5%1%0.23%0.13%0.03%

  1. 1.Itron

    59.1%

    Held 1st. 18.1K estimated branded searches, 0% vs prior month. Share -3.7 points.

  2. 2.VertexOne

    39.5%

    Held 2nd. 12.1K estimated branded searches, +22.2% vs prior month. Share +5.1 points.

  3. 3.SAP S/4HANA Utilities

    1%

    Held 3rd. 320 estimated branded searches, -55.6% vs prior month. Share -1.5 points.

  4. 4.CIS Infinity

    0.23%

    Held 4th. 70 estimated branded searches, +40% vs prior month. Share +0.1 points.

  5. 5.Oracle Utilities Customer Cloud Service

    0.13%

    Held 5th. 40 estimated branded searches, 0% vs prior month. Share 0 points.

  6. 6.Cayenta CIS

    0.03%

    Held 6th. 10 estimated branded searches, 0% vs prior month. Share 0 points.

Compare popularity between CIS Infinity and its closest rivals

Every comparison with CIS Infinity

4 comparisons

How has branded search demand for CIS Infinity changed worldwide over the last 12 months?

2 findings
  • Across the 12 months ending September 2026, estimated monthly branded searches for CIS Infinity worldwide held steady at 70.
  • Across the 12 months ending September 2026, CIS Infinity rose from 5th to 4th among utility customer information systems worldwide.

How did search popularity change for utility customer information systems worldwide in September 2026?

5 changes

  1. In September 2026, VertexOne gained share of searches among utility customer information systems worldwide, from 34.4% to 39.5%.

  2. In September 2026, Itron lost share of searches among utility customer information systems worldwide, from 62.8% to 59.1%.

  3. In September 2026, SAP S/4HANA Utilities lost share of searches among utility customer information systems worldwide, from 2.5% to 1%.

  4. Estimated monthly branded searches for Oracle Utilities Customer Cloud Service worldwide fell 55.6% over 12 measured months, from 90 to 40 in September 2026.

  5. Estimated monthly branded searches for Cayenta CIS worldwide fell 50% over 12 measured months, from 20 to 10 in September 2026.

How are CIS Infinity’s branded searches counted?

1 search term

Brandwave collects information about searches that people make online using CIS Infinity’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.

  • cis infinity

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How the Brand Demand Index is measured

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