How popular isOracle Utilities Customer Cloud Service?
In September 2026, people searched for Oracle Utilities Customer Cloud Service by name about 40 times worldwide, a 55.6% decrease from the previous year. These searches made up 0.13% of all global utility customer information system searches, placing Oracle Utilities Customer Cloud Service fifth out of six systems. When we asked both ChatGPT and Google AI Overviews about utility customer information systems, Oracle Utilities Customer Cloud Service appeared in two of the five answers and was the second most recommended of the six.
Oracle Utilities Customer Cloud Service is the fifth most searched of 6 competitors and the second most recommended in AI answers.
ItronShare of searches 59.1%Mentioned in 0 of 5 AI answersPlace in AI recommendations –
VertexOneShare of searches 39.5%Mentioned in 0 of 5 AI answersPlace in AI recommendations –- SAP S/4HANA UtilitiesShare of searches 1%Mentioned in 2 of 5 AI answersPlace in AI recommendations 3rd
- CIS InfinityShare of searches 0.23%Mentioned in 2 of 5 AI answersPlace in AI recommendations 4th
- Oracle Utilities Customer Cloud ServiceShare of searches 0.13%Mentioned in 2 of 5 AI answersPlace in AI recommendations 2nd
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Top utility customer information systems in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Oracle Utilities Customer Cloud Service was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. Oracle Utilities Customer Cloud Service is the second most recommended of the six.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- Cayenta CIS3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- SAP S/4HANA Utilities2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- CIS Infinity2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Oracle Utilities Customer Cloud Service2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Itron0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
VertexOne0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about utility customer information systems
5 answers
Asked ChatGPT
“Which utility customer information system should I use?”
Asked ChatGPT
“What are the best utility customer information systems?”
Asked ChatGPT
“What's the best utility customer information system for customer records?”
Searched Google, AI Overview
“customer information system”
Searched Google, AI Overview
“utility customer information systems”
Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.
Which utility customer information systems compete with Oracle Utilities Customer Cloud Service?
Share of searches by month for Itron, VertexOne, Oracle Utilities Customer Cloud Service. The figures are in the table below the chart.
View monthly share of searches table
| Month | Itron | VertexOne | SAP S/4HANA Utilities | CIS Infinity | Oracle Utilities Customer Cloud Service | Cayenta CIS |
|---|---|---|---|---|---|---|
| Oct 2025 | 63.9% | 34.8% | 0.75% | 0.2% | 0.26% | 0.06% |
| Nov 2025 | 68.1% | 30.3% | 0.8% | 0.21% | 0.52% | 0.06% |
| Dec 2025 | 63.9% | 35% | 0.6% | 0.14% | 0.32% | 0.04% |
| Jan 2026 | 63.8% | 34.9% | 0.74% | 0.14% | 0.32% | 0.07% |
| Feb 2026 | 72% | 26.3% | 1% | 0.13% | 0.45% | 0.06% |
| Mar 2026 | 68.1% | 30.4% | 0.98% | 0.15% | 0.34% | 0.03% |
| Apr 2026 | 68.2% | 30.4% | 0.98% | 0.15% | 0.21% | 0.06% |
| May 2026 | 68% | 30.4% | 0.98% | 0.15% | 0.34% | 0.08% |
| Jun 2026 | 63% | 34.5% | 2.1% | 0.17% | 0.24% | 0.07% |
| Jul 2026 | 62.8% | 34.3% | 2.5% | 0.14% | 0.17% | 0.07% |
| Aug 2026 | 62.8% | 34.4% | 2.5% | 0.17% | 0.14% | 0.03% |
| Sep 2026 | 59.1% | 39.5% | 1% | 0.23% | 0.13% | 0.03% |
| Rank | Brand | Share of searches | Estimated monthly branded searches | vs prior month | Share change |
|---|---|---|---|---|---|
| 1, held 1st | 59.1% | 18.1K | 0% | -3.7 points | |
| 2, held 2nd | 39.5% | 12.1K | +22.2% | +5.1 points | |
| 3, held 3rd | 1% | 320 | -55.6% | -1.5 points | |
| 4, held 4th | 0.23% | 70 | +40% | +0.1 points | |
| 5, held 5th | 0.13% | 40 | 0% | 0 points | |
| 6, held 6th | 0.03% | 10 | 0% | 0 points |
1.
Itron59.1%
Held 1st. 18.1K estimated branded searches, 0% vs prior month. Share -3.7 points.
39.5%
Held 2nd. 12.1K estimated branded searches, +22.2% vs prior month. Share +5.1 points.
Held 3rd. 320 estimated branded searches, -55.6% vs prior month. Share -1.5 points.
0.23%
Held 4th. 70 estimated branded searches, +40% vs prior month. Share +0.1 points.
Held 5th. 40 estimated branded searches, 0% vs prior month. Share 0 points.
0.03%
Held 6th. 10 estimated branded searches, 0% vs prior month. Share 0 points.
Compare popularity between Oracle Utilities Customer Cloud Service and its closest rivals
Oracle Utilities Customer Cloud Service vs Itron: compare popularity
Oracle Utilities Customer Cloud Service vs VertexOne: compare popularity- Oracle Utilities Customer Cloud Service vs SAP S/4HANA Utilities: compare popularity
- Oracle Utilities Customer Cloud Service vs CIS Infinity: compare popularity
- Oracle Utilities Customer Cloud Service vs Cayenta CIS: compare popularity
- Compare Oracle Utilities Customer Cloud Service with any brand
Every comparison with Oracle Utilities Customer Cloud Service
4 comparisons
How has branded search demand for Oracle Utilities Customer Cloud Service changed worldwide over the last 12 months?
2 findings
- Across the 12 months ending September 2026, estimated monthly branded searches for Oracle Utilities Customer Cloud Service worldwide fell from 90 to 40.
- Across the 12 months ending September 2026, Oracle Utilities Customer Cloud Service fell from 4th to 5th among utility customer information systems worldwide.
How did search popularity change for utility customer information systems worldwide in September 2026?
5 changes

In September 2026, VertexOne gained share of searches among utility customer information systems worldwide, from 34.4% to 39.5%.

In September 2026, Itron lost share of searches among utility customer information systems worldwide, from 62.8% to 59.1%.
In September 2026, SAP S/4HANA Utilities lost share of searches among utility customer information systems worldwide, from 2.5% to 1%.
Estimated monthly branded searches for Oracle Utilities Customer Cloud Service worldwide fell 55.6% over 12 measured months, from 90 to 40 in September 2026.
Estimated monthly branded searches for Cayenta CIS worldwide fell 50% over 12 measured months, from 20 to 10 in September 2026.
How are Oracle Utilities Customer Cloud Service’s branded searches counted?
1 search term
Brandwave collects information about searches that people make online using Oracle Utilities Customer Cloud Service’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.
- oracle utilities customer cloud service
Who owns Oracle Utilities Customer Cloud Service?
Oracle Utilities Customer Cloud Service is owned by Oracle. Brandwave also tracks Oracle,
Oracle Cloud EPM,
Oracle CPQ,
Oracle FLEXCUBE,
Oracle Fusion Cloud Procurement, Oracle Global Trade Management,
Oracle OPERA Cloud, Oracle Transportation Management and
Primavera P6, owned by the same company, worldwide.
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Is Oracle Utilities Customer Cloud Service your brand?
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