Itron vs Oracle Utilities Customer Cloud Service:Which is more popular?
In September 2026, Itron had more branded searches than Oracle Utilities Customer Cloud Service among utility customer information systems worldwide. Itron had about 18,100 branded searches, while Oracle Utilities Customer Cloud Service had 40. Itron made up 59.1% of all utility customer information system searches we track, and Oracle Utilities Customer Cloud Service accounted for 0.13%. When we asked ChatGPT and Google AI Overviews about utility customer information systems, Oracle Utilities Customer Cloud Service appeared in two of the five answers and Itron in none.
Who do people search for more?
Itron, about 453 searches for every 1 for Oracle Utilities Customer Cloud Service
Who does AI mention more?
Oracle Utilities Customer Cloud Service, mentioned in 2 of 5 answers, Itron in 0
Who does AI recommend more?
Oracle Utilities Customer Cloud Service, the only one of the two named
Follow Itron vs Oracle Utilities Customer Cloud Service and get free monthly updates on what changed
By continuing you'll get index updates and occasional product news from Brandwave. Unsubscribe any time. Privacy
Top utility customer information systems in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Oracle Utilities Customer Cloud Service was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. Itron did not appear in any of the five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- Cayenta CIS3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- SAP S/4HANA Utilities2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- CIS Infinity2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Oracle Utilities Customer Cloud Service2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Itron0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
VertexOne0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about utility customer information systems
5 answers
Asked ChatGPT
“Which utility customer information system should I use?”
Asked ChatGPT
“What are the best utility customer information systems?”
Asked ChatGPT
“What's the best utility customer information system for customer records?”
Searched Google, AI Overview
“customer information system”
Searched Google, AI Overview
“utility customer information systems”
Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.
Is Itron or Oracle Utilities Customer Cloud Service more popular in search?
This chart shows how often people search Google for Itron and Oracle Utilities Customer Cloud Service by name. Each line represents a brand's share of searches for all six utility customer information systems we track, month by month, from English-language searches worldwide.
Share of searches by month for Itron, Oracle Utilities Customer Cloud Service. The figures are in the table below the chart.
View monthly share of searches table
| Month | Itron | VertexOne | SAP S/4HANA Utilities | CIS Infinity | Oracle Utilities Customer Cloud Service | Cayenta CIS |
|---|---|---|---|---|---|---|
| Oct 2025 | 63.9% | 34.8% | 0.75% | 0.2% | 0.26% | 0.06% |
| Nov 2025 | 68.1% | 30.3% | 0.8% | 0.21% | 0.52% | 0.06% |
| Dec 2025 | 63.9% | 35% | 0.6% | 0.14% | 0.32% | 0.04% |
| Jan 2026 | 63.8% | 34.9% | 0.74% | 0.14% | 0.32% | 0.07% |
| Feb 2026 | 72% | 26.3% | 1% | 0.13% | 0.45% | 0.06% |
| Mar 2026 | 68.1% | 30.4% | 0.98% | 0.15% | 0.34% | 0.03% |
| Apr 2026 | 68.2% | 30.4% | 0.98% | 0.15% | 0.21% | 0.06% |
| May 2026 | 68% | 30.4% | 0.98% | 0.15% | 0.34% | 0.08% |
| Jun 2026 | 63% | 34.5% | 2.1% | 0.17% | 0.24% | 0.07% |
| Jul 2026 | 62.8% | 34.3% | 2.5% | 0.14% | 0.17% | 0.07% |
| Aug 2026 | 62.8% | 34.4% | 2.5% | 0.17% | 0.14% | 0.03% |
| Sep 2026 | 59.1% | 39.5% | 1% | 0.23% | 0.13% | 0.03% |
How has the Itron and Oracle Utilities Customer Cloud Service comparison changed over the last 12 months?
3 findings
- Itron was ahead of Oracle Utilities Customer Cloud Service in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Itron’s share of searches among utility customer information systems worldwide moved from 63.9% to 59.1%, and its estimated monthly branded searches moved from 22.2K to 18.1K.
- Across the 12 months ending September 2026, Oracle Utilities Customer Cloud Service’s share of searches among utility customer information systems worldwide moved from 0.26% to 0.13%, and its estimated monthly branded searches moved from 90 to 40.
How did search popularity change for utility customer information systems worldwide in September 2026?
2 changes

In September 2026, Itron lost share of searches among utility customer information systems worldwide, from 62.8% to 59.1%.
Estimated monthly branded searches for Oracle Utilities Customer Cloud Service worldwide fell 55.6% over 12 measured months, from 90 to 40 in September 2026.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Itron’s and Oracle Utilities Customer Cloud Service’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Itron
1 branded search term
- itron
Oracle Utilities Customer Cloud Service
1 branded search term
- oracle utilities customer cloud service
Other head-to-heads among utility customer information systems

Put your own brand in this comparison
Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.